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Viewing 30 posts - 11,161 through 11,190 (of 16,220 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 5, 2015 at 11:34

    Hello,

    Please check if the issue with Wishlist persists with default WordPress theme (Twenty Fifteen for example).

    You can delete icons and new ones in the file wp-content/themes/woopress/framework/shortcodes.php (find the section “! Share This Product” in line 1918).

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 5, 2015 at 11:25

    Hello,

    I’ve removed JS code from all other slides except of the first slider.
    Please clear browser cache and check home page now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 5, 2015 at 11:04

    Hello,

    There is error in your error_log file:
    PHP Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 72 bytes) in /home/nutechtoyz/public_html/newstore/wp-includes/plugin.php on line 180

    You should contact your hosting provider and ask to increase memory_limit value.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 5, 2015 at 11:01

    Hello,

    The plugin is available for download now:
    https://www.8theme.com/download-plugins/

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 5, 2015 at 10:45

    Hello,

    Please clarify with more details what you meant saying

    there are more products than to fit 1 page

    Also show us a screenshot for better understanding.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 5, 2015 at 09:06

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 5, 2015 at 09:05

    Hello,

    As I see Post Grid element is removed on your Producers page in dev site.
    Re-add it and portfolio projects will be shown.

    Video isn’t working because it’s asked to enter YouTube link, but you put the link to mp4 file.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 5, 2015 at 08:31

    Hello,

    Now the credentials are incorrect.
    Please provide us with correct login details and link to WP Dashboard.

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 5, 2015 at 08:29

    Hello,

    I’ve added class “button” in the Button element settings:
    http://storage1.static.itmages.com/i/15/1105/h_1446708581_8511605_87d23c6e9e.png

    Please check now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 5, 2015 at 08:27

    Hello,

    You can create parent category “Men” and add subcategories to it “Men1”, “Men 2”.
    To show them on shop page go to Woocommerce > Settings > Products > Display > Shop Page Display and select “Show categories & subcategories”.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 5, 2015 at 08:22

    Hello,

    Unfortunately there is no such possibility. You may ask Woocommerce support about it, as Shop page is their configuration.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 5, 2015 at 08:15

    Hello,

    Sorry, but it’s still unclear what is wrong with your site. Please clarify with more details what you mean saying “Right hidden panel products are appearing in dark theme not as in the demo website”.

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 5, 2015 at 08:12

    Hello,

    Please give us access to all site files, not only to the theme, and please provide WP Dashboard credentials.

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 4, 2015 at 16:46

    Hello,

    To install Jewellery version you need to import Revolution Sliders first. All the necessary sliders you can find in XML files/jewellery folder. Detailed instructions about this type of revolution slider read here http://www.themepunch.com/faq/9x-slider-synchronous-grid-slider/

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 4, 2015 at 16:44

    Hello,

    Please take our apologies for the delay.
    I was trying to check your site configuration on different server, so I’ve copied your files and database and restored them on a test server where the site worked without any problems. After testing all your data were deleted from the test server. That’s why I suppose that there is some problem with your current hosting provider server configuration. Try to move a copy of your site to alternative webhosting and check the site there.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 4, 2015 at 16:05

    Hello,

    As we told you previously there is no such option in the theme.

    Please take our apologies.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 4, 2015 at 15:59

    Hello,

    Please provide us with FTP credentials.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 4, 2015 at 15:25

    Hello,

    We’ve taken your notice into our account.

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 4, 2015 at 14:49

    Hello,

    Did you edit php files or just css code in Theme Options?
    You mustn’t edit original theme files, if you want you can create child theme and make changes in there.
    So please move your customization to child theme and update the theme to the latest version.

    Create a back up of the files and database before starting update process.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 4, 2015 at 14:40

    Hello,

    Please show a page where you have issues with brands displaying.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 4, 2015 at 14:08

    Hello,

    We haven’t released a theme version yet which is compatible with the latest VC version.
    So meanwhile you have to use old version of Visual Composer plugin.

    Please take our apologies.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 4, 2015 at 14:06

    Hello,

    So is your issue resolved now?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 4, 2015 at 13:15

    Hello,

    You are welcome.
    Also please note that if you want to customize theme styles you need to do it in custom.css. Main style.css shouldn’t be edited. How to create custom.css you can watch in this tutorial

    Let us know if further assistance is needed.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 4, 2015 at 11:56

    Hello,

    I’ve reuploaded files wp-content/themes/legenda/woocommerce for the indianchowk.com too. Please check the site now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 4, 2015 at 11:20

    Hello,

    We replied to you in the other topic that you created.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 4, 2015 at 11:18

    Hello,

    Please take our apologies but there is no such possibility in the theme.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 4, 2015 at 11:13

    Hello,

    1. To change “Cart” go to wp-content/themes/legenda/framework/woo.php (line 931).

    2. To change “Social” edit the file wp-content/themes/legenda/framework/shortcodes.php (line 1466).

    3. To make logo bigger add this code in custom.css file:

    .header7 .logo img {
        max-width: 400px;
        width: 400px;
    }

    How to create custom.css you can watch in this tutorial.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 4, 2015 at 10:59

    Hello,

    I’ve reuploaded files to wp-content/themes/legenda/woocommerce. Please clear browser cache and check add to cart on the site http://thinkaudience.com/indianchowk2/
    As for the http://indianchowk.com/ you are still using old theme version. Please update it as you were told before.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 4, 2015 at 10:52

    Hello,

    Please refer to this article how to show excerpts on Blog page:
    https://www.8theme.com/blog/using-read-more-button-on-wordpress-blog/

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 4, 2015 at 10:15

    Hello,

    The problem persists with default WordPress Twenty Fifteen theme too.
    Please check it yourself.

    You need contact the plugin authors regarding this issue and ask them to check it with Twenty Fifteen theme, so it happens not only with our theme.

    Best regards,
    Jack Richardson.

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    Viewing 11,190 results - 11,161 through 11,190 (of 16,220 total)
Viewing 30 posts - 11,161 through 11,190 (of 16,220 total)
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