Hello,

Sorry but we can’t log in to WP Dashboard with provided credentials.
Please check them and give us the correct ones.
Thank you.

Best regards,
Jack Richardson.

Hello,

This topic is closed as duplicate.
Reply was created to the following thread https://www.8theme.com/topic/small-banners-in-front-page/

Best regards,
Jack Richardson.

Hello,

May we reupload the theme?
We checked mobile menu on the test site and it’s working there.

Please provide us with FTP credentials and create a back up of your files and database.

Best regards,
Jack Richardson.

Hello,

Do you want to duplicate Shop page?
Unfortunately there is no such possibility.
You can only create a separate page and use Products element in Visual Composer editor to show products.

Best regards,
Jack Richardson.

Hello,

Please provide us with WP Dashboard credentials in Private Content.

Best regards,
Jack Richardson.

Hello,

1. You need translate default.po file in wp-content/themes/royal/languages directory . Please refer to our documentation https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate .

2. Please clarify what exactly you want to modify in top bar.

Best regards,
Jack Richardson.

Hello @irmankarim,

Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/theleader/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

After that if problem persists show us a screenshot for better understanding.

Best regards,
Jack Richardson.

Hello,

What browser are you checking in?
I see this footer on desktop:
http://storage1.static.itmages.com/i/15/1109/h_1447054584_8450452_69261315cd.png

Best regards,
Jack Richardson.

Hello,

I’ve imported slider and product images.

Please clear browser cache and check your site now.

Best regards,
Jack Richardson.

Hello,

Please take our apologies for the delay as we were investigating the issue.
The problem was with the shortcode in product description (see the screenshot http://prntscr.com/8zmyfe). We will fix it in the next theme update.
Meanwhile if you want to place information in product description you may use Visual Composer code as shown on the screenshot http://prntscr.com/8zmyws.
Sorry for such inconveniences and thank you for understanding.

Best regards,
Jack Richardson.

Hello,

You are welcome!

Best regards,
Jack Richardson.

Hello,

Have you made any changes in the theme files?
Please provide us with FTP credentials.

Best regards,
Jack Richardson.

Hello,

Your link redirects to posts editor page, not to products.
Please provide us with direct product url.

Thank you.

Best regards,
Jack Richardson.

Hello,

Unfortunately there is no such feature in theme options. If you want to place wishlist link in top bar you need to edit theme files. If you have appropriate skills you may do it in child theme . Please note that it’s additional customization which is out of scope of our support.

Best regards,
Jack Richardson.

Hello,

Unfortunately we can’t access to wp-admin login form with the link you provided, there is the “not_found” error message. Please check the wp-admin link and provide us with the correct one. Thank you.

Best regards,
Jack Richardson.