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Viewing 30 posts - 11,071 through 11,100 (of 16,223 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 11, 2015 at 18:20

    Hello,

    We’re glad the problem has been resolved.

    If there are any questions feel free to contact us.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 11, 2015 at 18:19

    Hello,

    I’ve edited the code in child style.css file to this:

    @media (max-width: 480px) {
      .widget_mc4wp_widget .widget-title {
        width: 100%;
    }
    .footer-top .widget_mc4wp_widget {
       padding-top: 50px;
    }
    .soci-icons2 {
        border-right: none !important;
    }
    
    .footer-top.footer-top-1 .vc_icon_element.vc_icon_element-outer.vc_icon_element-align-center {
        margin-left: 20%;
    }}
    
    @media (min-width: 480px) and (max-width: 680px) {
      .footer-top.footer-top-1 .vc_icon_element.vc_icon_element-outer.vc_icon_element-align-center {
        margin-left: 36% !important;
    }
    .soci-icons2 {
       border-right: none !important;
    }
    .widget_mc4wp_widget .widget-title {
        width: 50% !important;
        margin-left: 20% !important;
    }}

    Please check footer now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 11, 2015 at 16:58

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 11, 2015 at 16:41

    Hello,

    I was able to access.
    I’ve added this code in child style.css file:

    .fixed-header-area .container>.navbar-collapse {
        display: table-cell !important;
    }

    Please clear browser cache and check fixed header now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 11, 2015 at 16:30

    Hello,

    Ajax “Add to Cart” option activates popup window for simple products, please look at the screenshot:
    http://storage6.static.itmages.com/i/15/1111/h_1447255725_4024384_f741e0ad8e.png

    I’ve removed default favicon link in Theme Options > Header and now https padlock is green.

    Please check.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 11, 2015 at 16:03

    Hello,

    The error persists in Firefox and Chrome browsers:
    http://storage6.static.itmages.com/i/15/1111/h_1447254191_3200523_6acabae580.png

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 11, 2015 at 15:58

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 11, 2015 at 14:48

    Hello,

    Sorry but we can’t log in to your server with provided SFTP credentials.
    Please check them and give us the correct ones. Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 11, 2015 at 12:45

    Hello,

    You can keep default.mo/ .po and en_GB.mo/ .po files and upload your de_DE files also.
    Please read how to work with WPML plugin:
    https://wpml.org/documentation/getting-started-guide/
    https://wpml.org/documentation/getting-started-guide/theme-localization/
    https://wpml.org/documentation/getting-started-guide/string-translation/

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 11, 2015 at 12:35

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 11, 2015 at 12:34

    Hello,

    The theme works this way: if you resize browser window you have to reload a page after resizing. Theme shows correct content if you view it on mobile or other devices.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 11, 2015 at 12:29

    Hello,

    Please refer to this article:
    http://screets.com/i/forums/topic/view-chat-console-as-role-other-than-admin/

    Also disable user roles plugins and check dashboard then.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 11, 2015 at 12:00

    Hello,

    We’ll take your notice into our account.

    Please take our apologies for inconveniences.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 11, 2015 at 11:52

    Hello,

    As I see you’ve already had footer variants in Static Block.
    I’ve selected “Footer variant 1” in Static Block widget in Appearance > Widgets > Footer Area.

    Please check now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 11, 2015 at 09:22

    Hello,

    Please clear browser cache and check links in tabs now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 11, 2015 at 09:01

    Hello,

    I don’t see “Community” page among your pages.
    Please provide us with a direct link.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 11, 2015 at 08:58

    Hello,

    Please look at the screenshots what I see from my side:
    http://storage8.static.itmages.com/i/15/1111/h_1447228645_4511102_9009a478d0.png
    http://storage1.static.itmages.com/i/15/1111/h_1447228689_6464611_bbb2d66368.png

    Please try to check with other devices and other Internet provider.

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 11, 2015 at 08:55

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 11, 2015 at 08:54

    Hello,

    We’re glad you found the solution.

    Have a nice day.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 11, 2015 at 08:53

    Hello,

    Try to disable Ajax “Add to Cart” in Theme Options > Single Product Page and check products after that.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 11, 2015 at 08:51

    Hello,

    There is Internal Server Error when trying to access WP Dashboard.
    Please check it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 11, 2015 at 08:49

    Hello,

    Could you please give us email address and username in Private content to check the issue?

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 11, 2015 at 08:15

    Hello,

    Go to WP Dashboard > Visual Composer > General Settings > Content Types and tick “staticblock”.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 11, 2015 at 08:14

    Hello,

    If you move changes to child theme you won’t lose settings that you set in Theme Options or in Woocommerce settings in WP Dashboard.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 11, 2015 at 08:12

    Hello,

    Please clear browser cache and check “Lost password” link now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 10, 2015 at 19:36

    Hello,

    As I see you edited the code I provided in the previous post.
    I’ve edited it back.

    Please check the site now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 10, 2015 at 18:55

    Hello,

    I’ve edited previously added css code to the following:

    .menu > li a, .btn {
        font-family: 'Roboto' !important;
    }
    body, p {
        font-family: 'Open Sans' !important;
    }

    Please clear browser cache and check the site.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 10, 2015 at 17:24

    Hello @annamari,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 10, 2015 at 17:23

    Hello @Scuzzy76,

    All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. This plugin works fine without activation and you can always get actual version if you want directly from us. The plugins can be downloaded from this link https://www.8theme.com/download-plugins/ . We update plugins with theme updates from time to time so plugins will be also updated with each next theme update. The option with registering of the plugins has been already added to plugin and this only allows you to get automatic updates and support for this plugin directly from an author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from the author. This is how it works for all themes on Themeforest and not only in our case.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 10, 2015 at 17:22

    Hello,

    Please add this code in child style.css file:

    .sections-nav {
       display: none;
    }

    Best regards,
    Jack Richardson.

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    Viewing 11,100 results - 11,071 through 11,100 (of 16,223 total)
Viewing 30 posts - 11,071 through 11,100 (of 16,223 total)
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