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Viewing 30 posts - 11,041 through 11,070 (of 16,223 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 13, 2015 at 10:03

    Hello,

    The code in your child functions.php file is correct.
    Unfortunately we can’t tell you the reason of this problem as we can’t replicate the issue from our side.

    Please take our apologies.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 13, 2015 at 09:58

    Hello,

    You need edit the file wp-content/themes/legenda/framework/theme-functions.php in line 1224.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 13, 2015 at 09:53

    Hello,

    I’ve manually imported demo data for your site. Please check it now.

    Also, the WooCommerce and Layer Slider has an error in the system as well. In the plugins section, it says ‘You need to authorize this site in order to get upgrades or support for this plugin.’

    All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. This plugin works fine without activation and you can always get actual version if you want directly from us. The plugins can be downloaded from this link https://www.8theme.com/download-plugins/ . We update plugins with theme updates from time to time so plugins will be also updated with each next theme update. The option with registering of the plugins has been already added to plugin and this only allows you to get automatic updates and support for this plugin directly from an author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from the author. This is how it works for all themes on Themeforest and not only in our case.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 13, 2015 at 09:08

    Hello,

    As I see registration page is working fine and I was able to register:
    http://storage3.static.itmages.com/i/15/1113/h_1447401728_8823051_cf11a9eafe.png . Please note when you check Register page you need to be logged out of your WP Dashboard.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 13, 2015 at 08:57

    Hello,

    Please provide us with WP Dashboard credentials and page url where you want to center text.
    You can change strings for comments form in your translation files.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 13, 2015 at 08:49

    Hello,

    Please provide us with WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 12, 2015 at 21:04

    Hello,

    I’ve just checked your site in Firefox browser and it’s working properly:
    http://storage1.static.itmages.com/i/15/1112/h_1447358604_8457256_13f51a339b.png

    Try to clear browser cache and check again.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 12, 2015 at 20:27

    Hello,

    For tablet and mobile use this css code:

    @media only screen and (max-width: 959px){
    #product-page .label-icon {
        display: block;
    }}

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 12, 2015 at 20:18

    Hello,

    I’ve added this code in child style.css file:

    .navbar-collapse.collapse {
        display: none !important;
    }

    Please check now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 12, 2015 at 18:36

    Hello,

    As you can see the image paypal.png contains all 4 icons. You need to edit it to your needs. You can find original image file in the wp-content/themes/legenda/images/assets directory.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 12, 2015 at 18:33

    Hello,

    You’re welcome.
    We’d be thankful if you leave a comment on our site http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976/comments .

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 12, 2015 at 18:30

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 12, 2015 at 16:38

    Hello,

    Thank you for your understanding.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 12, 2015 at 16:37

    Hello,

    Please add this code in custom.css file:

    .label-icon {
      z-index: 10000;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 12, 2015 at 16:19

    Hello,

    I’ve disabled “User Role Editor” plugin and Chat console is shown now for the user “audricadmin”:
    http://storage4.static.itmages.com/i/15/1112/h_1447341518_3995841_d163a8b339.png

    Please check it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 12, 2015 at 16:14

    Hello,

    You should edit your static block and use Text editor, not Visual editor:
    http://storage3.static.itmages.com/i/15/1112/h_1447341278_9835897_5ab536c65f.png

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 12, 2015 at 16:10

    Hello,

    2. As I see “New” and “Sale” icons are shown:
    http://storage4.static.itmages.com/i/15/1112/h_1447340108_7403412_62e374246e.png

    3. Please add this code in custom.css:

    @media only screen and (min-width: 768px) and (max-width: 959px) { .product-slider .carousel {
        width: 650px !important;
    }}

    4. Add this code in custom.css:

    @media only screen and (min-width: 768px) and (max-width: 959px) {#product-page .product-images .main-image #wrap {
      width: 100%;
    }}

    5. Use this css code:

    @media only screen and (min-width: 768px) and (max-width: 959px) {#product-page .product-shop {
        width: 200px;
    }}

    6. The code is the same as for the 3rd question.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 12, 2015 at 13:25

    Hello,

    1. Try to use the following css code to increase space between logo and menu in fixed header:

    .fixed-header-area .header-logo {
        padding-right: 60px !important;
    }

    2. I’ve added the css code to fix the problem in mobile view:

    @media only screen and (max-width: 992px) {
    .navbar-right {
        margin: initial !important;
    }
    .cart-bag {
        margin-top: -35px !important;
        right: 20px !important;
    }}

    Please clear browser cache and check your site.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 12, 2015 at 12:35

    Hello,

    The reason is you’re using very old theme version and Woocommerce plugin.
    You need update them to the latest versions.

    Please do this and create back up of the files and database before update.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 12, 2015 at 12:32

    Hello,

    You can download theme in ThemeForest account:
    http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050

    Log in with your Envato account credentials.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 12, 2015 at 12:31

    Hello,

    In our theme one error message is written for username and email.
    If you want to change it you need edit the file wp-content/themes/woopress/framework/theme-functions.php (line 1503).

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 12, 2015 at 10:38

    Hello,

    I’ve added the following css code to your child theme style.css:

    .side-area-icon {
    top: 15px !important;
    }
    
    .top-bar .wishlist-link, .top-links.hidden-phone.a-center {
        margin-top: 6px !important;
    }
    
    .header-type-3 .shopping-cart-link {
    top: 5px !important;
    }
    
    .search.hide-input.a-right {
        top: 4px !important;
    }

    Please clear browser cache and check the site.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 12, 2015 at 09:39

    Hello,

    Please add this code in Theme Options > Custom CSS > Custom CSS for desktop:

    .footer-product span {
        font-size: 11px !important;
        width: 100% !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 12, 2015 at 09:29

    Hello,

    I’ve edited the code again:

    @media (max-width: 380px) {
      .widget_mc4wp_widget .widget-title {
        width: 100%;
    }
    .footer-top .widget_mc4wp_widget {
       padding-top: 50px;
    }
    .soci-icons2 {
        border-right: none !important;
    }
    .footer-top.footer-top-1 .vc_icon_element.vc_icon_element-outer.vc_icon_element-align-center {
        margin-left: 20%;
    }}
    
    @media (min-width: 380px) and (max-width: 480px){
      .widget_mc4wp_widget .widget-title {
        width: 100%;
    }
    .footer-top .widget_mc4wp_widget {
       padding-top: 50px;
    }
    .soci-icons2 {
        border-right: none !important;
    }}
    
    @media (min-width: 480px) and (max-width: 750px) {
      .footer-top.footer-top-1 .vc_icon_element.vc_icon_element-outer.vc_icon_element-align-center {
        margin-left: 36% !important;
    }
    .soci-icons2 {
       border-right: none !important;
    }
    .widget_mc4wp_widget .widget-title {
        width: 50% !important;
        margin-left: 20% !important;
    }}

    Please check now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 12, 2015 at 09:06

    Hello,

    You are welcome!

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 12, 2015 at 09:02

    Hello,

    1. Please use this css code:

    .quantity {
      display: none !important;
    }

    2. Could you please show a screenshot what you want to achieve and where custom field should be displayed?

    3. Sorry, but this requires additional customization which is beyond our basic support. You can add product content in the product description in text editor.

    4. Add this code in Theme Options > Custom CSS > Custom CSS for desktop:

    .product-information .cart button[type="submit"] {
        width: 215px !important;
        margin-top: 20px;
    }
    .product-information .price {
        width: auto !important;
    }

    is it possible to set the product variations like an select field?

    Sorry, but there is no such possibility.

    5. We’ll take this into account and fix in the theme update.

    6. I’ve updated MasterSlider plugin. Please check.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 12, 2015 at 09:01

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 12, 2015 at 08:46

    Hello,

    I’ve added the code in CSS block of VC editor in your home page:
    http://storage2.static.itmages.com/i/15/1112/h_1447314260_6273022_437b577cdb.png

    Please check now.

    Unfortunately the row with video can’t be set as background for menu. In this case you need create a slider in Revolution Slider settings and set it in “Show revolution slider instead of breadcrumbs and page title” field in home page editor on the right side, and select 2nd header type in Theme Options > Header.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 12, 2015 at 08:40

    Hello,

    Please update Ultimate VC Addons, Revolution Slider plugins and check Testimonials after that.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 12, 2015 at 08:39

    Hello,

    You are welcome!

    Best regards,
    Jack Richardson.

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Viewing 30 posts - 11,041 through 11,070 (of 16,223 total)
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