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Viewing 30 posts - 10,951 through 10,980 (of 16,223 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 18, 2015 at 12:46

    Hello,

    1. Please provide us with FTP credentials.

    2. Shortcode can’t be used in Theme Options > Styling > Custom CSS. I’ve removed it.
    It’s used in Text editor in pages.

    3. Do you want to modify buttons on single product page?
    Please show a screenshot.

    4. I’ve added “!important” to the code. Please check now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 18, 2015 at 11:56

    Hello,

    You are welcome!

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 18, 2015 at 10:54

    Hello,

    Please provide us with the direct link where you see the problem with fonts.
    As for description and short description I’ve added the css code in your child style.css:

    .product-information .short-description p {
       font-family: inherit !important;
       font-size: 20px !important;
       color: #000 !important;
    }
    
    .tab-content.tab-description p {
       font-family: inherit !important;
       font-size: 18px !important;
       color: #000 !important;
    }

    Set size and color values to your needs.

    Also I want to correct my colleague regarding the difference between the custom.css and child style.css files. As you are using child theme which has own style.css file where you place your customizations and it won’t be overrwritten after theme update. Stan meant that it’s not allowed to make any changes in parent style.css.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 18, 2015 at 09:20

    Hello,

    Unfortunately newsletter icon can’t be clickable because it’s added separately with “:before” attribute:
    http://storage1.static.itmages.com/i/15/1118/h_1447834784_9164955_58a5727caf.png

    Please take our apologies.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 18, 2015 at 09:17

    Hello,

    You are welcome!

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 18, 2015 at 09:12

    Hello,

    Please provide us with WP dashboard and FTP (FTP host, FTP user, FTP password) credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 18, 2015 at 09:08

    Hello,

    Please clarify your request with more details and show us where a bug appears on your site.
    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 18, 2015 at 09:06

    Hello,

    1. This link http://url_to_your_instagram_page/ is just an example, you need write your Instagram account url.

    2./3. Sorry, but there is no such option. You need use some plugin to achieve it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 18, 2015 at 08:34

    Hello,

    You can hide map using this css code in custom.css:

    #map {
       display: none !important;
    }

    and add an image in WP Dashboard > Blanco > Contact Form > Custom html content.

    To create custom.css you need rename default.custom.css to custom.css in wp-content/themes/blanco directory via FTP and enable it in Blanco – Theme Settings, tick “Enable Custom CSS file”.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 17, 2015 at 21:59

    Hello,

    Add this code in Theme Options > Custom CSS > Global Custom CSS:

    .tab-content.tab-description h2 {
        display: none;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 17, 2015 at 21:57

    Hello,

    You need edit the file wp-content/themes/royal/framework/shortcodes.php (find the section “! Share This Product” in line 1918), to change links you need edit the code, for example for Twitter <a href="https://twitter.com/share?url='.$permalink.'&text='.$post_title.'" class="'.$tooltip_class.'" title="'.__('Twitter', ETHEME_DOMAIN).'" target="_blank"> and replace https://twitter.com/share?url='.$permalink.'&text='.$post_title.' with a link to your Twitter account.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 17, 2015 at 21:51

    Hello,

    I’ve deactivated the plugin “Envato WordPress Toolkit”. Please clear browser cache and check your site now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 17, 2015 at 21:43

    Hello,

    Sorry, but I can’t replicate the issue in Chrome. The links are clickable and there is no down time.
    Is your browser updated?
    Try to clear browser cache and check again.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 17, 2015 at 21:08

    Hello,

    To create footer you need import footer file from theme package > “XML Files” folder > “Footer Variants” folder. Next, go to Tools > Import > WordPress > upload chosen xml file, press “Upload File and import”. Check “Download and import file attachments” and press Submit button.
    The footer block will appear in Static Blocks section. You need add Static Block widget into “Footer” area in Appearance > Widgets.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 17, 2015 at 21:04

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 17, 2015 at 21:00

    Hello,

    I’ve imported “Corporate” template. Please check it in Pages > the page “Corporate variant”.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 17, 2015 at 20:47

    Hello,

    Please don’t duplicate your questions.
    You’ll be replied in your original topic.

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 17, 2015 at 20:43

    Hello,

    Please provide us with FTP credentials.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 17, 2015 at 20:05

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 17, 2015 at 18:19

    Hello,

    Please add this code in child style.css:

    .blog-masonry article iframe {
        height: 100% !important;
    }

    To remove excerpts on Blog page you need edit your posts and place “more” tag above the content.
    Also to have posts aligned you need add featured images for them, so they are shown in one line.

    Also try to use this css code to disable uppercase style:

    a {
      text-transform: none;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 17, 2015 at 18:05

    Hello,

    I’ve disabled “Hard Crop” option in Woocommerce > Settings > Products > Display.
    Please clear browser cache and check product image now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 17, 2015 at 17:56

    Hello,

    1. You can use video in Revolution Slider plugin (install it) and set slider in Lookbook page editor:
    http://storage5.static.itmages.com/i/15/1117/h_1447778983_1927683_540af7bc1c.png

    2. Please show a page where you added buttons.

    3. The “target” attribute will open link in a new tab, for example:
    <a href="https://www.8theme.com/" target="_blank">8theme</a>

    4. Add this code in Theme Options > Styling > Custom CSS > Global Custom CSS:

    .filter-wrap .woocommerce-ordering {
      display: none;
    }
    .filter-wrap {
        border-bottom: none;
    }
    .product-information .email-link {
      display: none;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 17, 2015 at 17:42

    Hello,

    I’ve added this code in Theme Options > Styling > Custom CSS > Custom CSS for desktop:

    .woocommerce .col2-set .col-1, .woocommerce-page .col2-set .col-1, .woocommerce .col2-set .col-2, .woocommerce-page .col2-set .col-2 {
        width: 100%;
    }

    and set “Without Sidebar” in “Checkout” page editor on the right side.

    Please check it now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 17, 2015 at 17:33

    Hello,

    Go to WP Dashboard > Visual Composer > General Settings > Content Types > tick “static blocks”.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 17, 2015 at 17:21

    Hello,

    You need recreate footer in Static Block section as described in the documentation:
    https://www.8theme.com/demo/docs/woopress/#!/0_footer

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 17, 2015 at 17:16

    Hello,

    Go to WP Dashboard > 8Theme Options > E-Commerce > Single product page and turn on option “Enable slider for gallery images”.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 17, 2015 at 17:10

    Hello,

    We can’t access your site getting the error:
    Forbidden
    You don’t have permission to access / on this server.

    Please check it with your hosting provider.

    Please clarify for what elements you want to change font style.
    Show on screenshots for better understanding.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 17, 2015 at 14:38

    Hello,

    1. Try the following css code:

    .wp-picture .btn_group {
    display: none !important;
    }

    2. Use this css code to increase twitter feed height:

    .banner iframe {
        max-height: 500px !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 17, 2015 at 14:00

    Hello,

    Please provide us with the correct FTP details in private content as we can’t log in with the current ones.
    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 17, 2015 at 10:38

    Hello,

    The credentials are incorrect.
    Please check them.

    Best regards,
    Jack Richardson.

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Viewing 30 posts - 10,951 through 10,980 (of 16,223 total)
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