Hello,

Our theme doesn’t block any update notifications. Any third party plugins can’t be installed during the theme update because they are not included in theme package except the required ones. Also you can download new versions of required plugins from here https://www.8theme.com/download-plugins/ and update them manually via FTP.

Best regards,
Jack Richardson.

Hello,

You have to create “tmp” folder in wp-content/themes/woopress/framework directory before installing a template.
This issue will be fixed in the theme update.

Please take our apologies for inconveniences.

Best regards,
Jack Richardson.

Hello,

I created custom sidebars in Appearance > Widgets and added the content in there, then I edited your footer static block and added Widgetised Sidebar elements.
Please clear browser cache and check footer now.

Best regards,
Jack Richardson.

Hello,

Unfortunately only weight and sizes attributes can’t be removed from the tab.
All attributes will be removed. You can only remove the tab itself.
Do you agree with it?

Best regards,
Jack Richardson.

Hello,

1. Sorry, but sizing guide image has to be added for each page manually.

2. Your site gives “Internal Server Error”. Please check it with your hosting provider.

3. We recommend to update the theme to 2.6 version, also update all required plugins https://www.8theme.com/download-plugins/ .
Please keep old WordPress version as we haven’t tested it with Woopress theme yet.
After update your translation won’t be lost.

Don’t forget to create back up of your files and database before starting update process!

Best regards,
Jack Richardson.

Hello,

Registration page uses custom template – Custom Registration page:
http://storage2.static.itmages.com/i/15/1211/h_1449847781_3019133_647514b0df.png
It’s mentioned in the documentation

create Register Page and set the page template (under page attributes) to Custom Registration Page.

and shown on the screenshot https://www.8theme.com/demo/docs/royal/assets/images/image_2.png .

Please take our apologies but for other plugins you have to increase memory_limit value.
You should consult with your hosting provider regarding this issue.

Best regards,
Jack Richardson.

Hello,

I’ve created “Registration” page in WP Dashboard > Pages. Please check it. Now “Register” link is present in top bar. To see it you must be logged out of your WP admin panel.

Regarding memory usage you should contact your hosting provider. I’ve just tried to edit a page with VC editor and haven’t seen any problems. The editor is loading fine.

Best regards,
Jack Richardson.

Hello,

You can use Woocommerce option for registration page but it’ll be shown only on Sign In page. If you want to have Register link in top bar you need create Registration page as written in the documentation https://www.8theme.com/demo/docs/royal/#!/4_registration_page .

To decrease memory usage please refer to these articles:
http://brianshim.com/webtricks/reduce-wordpress-memory-usage/
http://beauzartes.com/clean-up-server-memory-usage/

Best regards,
Jack Richardson.

Hello,

Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

Hello,

1. Please add this code in custom.css file:

.article .entry-utility {
   display: none;
}

2. Please try to use this css code:

.blog .columns2-left>.content {
    width: 930px;
}

3. I’ve added product category “On sale” to the menu instead of page. Please clear browser cache and check.

Best regards,
Jack Richardson.

Hello,

Please delete “woocommerce” folder in the directory wp-content/themes/royal/ and reupload it from a new theme package that you downloaded.

Best regards,
Jack Richardson.

Hello,

You need to create registration page https://www.8theme.com/demo/docs/royal/#!/4_registration_page to show Register link.
I’ve just tried to share a product and image is shown:
http://storage3.static.itmages.com/i/15/1211/h_1449818937_6825990_a02018dad1.png

Please show a page that you’re trying to share to Facebook.

Best regards,
Jack Richardson.

Hello,

I’ve renamed the files to woocommerce-myyaam-fr_FR.po and woocommerce-myyaam-fr_FR.mo and placed them in the directory wp-content/languages/plugins.
Please clear browser cache and check pages now.

Best regards,
Jack Richardson.

Hello,

You need make translation for parent theme Woopress, so switch to it temporarily and when you finished translation you can activate child theme back.
Code from child theme will work if child theme is activated.

Best regards,
Jack Richardson.

Hello,

I enabled parent theme temporarily to show non-translated strings and translated “Related Products” string http://storage1.static.itmages.com/i/15/1210/h_1449756289_7230770_07e9068c4e.png
Please check it now.

Best regards,
Jack Richardson.