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Master SLide fonts not transfering - by Gustavo

This topic has 16 replies, 4 voices, and was last updated 8 years, 4 months ago ago by Jack Richardson

Gustavo

Participant

December 11, 2015 at 05:53

hello team i have an issue with the MASTER SLIDE i have created a slide and it looks great in the preview and final view but when i aplly it to any page the text change size and font can you please advise thank you

#103843 Copied

15 Answers

Stan Russell

Participant

December 11, 2015 at 08:25

Hello Gustavo,

please provide us with admin credentials for your site in private content. We will check this problem.

Regards,
Stan Russell.

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Gustavo

Participant

December 11, 2015 at 18:28

not sure what info yo need .. you mean log in credentials ?

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Gustavo

Participant

December 11, 2015 at 18:32

info sent

Please, contact administrator
for this information.

#103957 Copied
Eva Kemp

Support staff

December 11, 2015 at 19:16
Hello,

I’ve added this code in Theme Options > Custom CSS > Custom CSS for desktop:
```
.ms-layer.msp-cn-8-7, .ms-layer.msp-cn-554-3 {
    font-size: 36.9637px !important;
    font-family: Montserrat;
    font-weight: normal;
    line-height: 36.9637px !important;
}
.ms-layer.msp-cn-554-3 {
    font-family: Montserrat !important;
    font-weight: normal;
    font-size: 26.6139px !important;
    line-height: 26.6139px !important;
}
```
Please check the slider now.

Regards,
Eva Kemp.
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Gustavo

Participant

December 11, 2015 at 19:53

Thank you so much ! I might have a few more questions…. appreciate you helping me out greatly

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Gustavo

Participant

December 11, 2015 at 20:38

hello Eve one more question is there a way i can reduce the small space between the Menu and the Master
Slider ? thanks

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Eva Kemp

Support staff

December 11, 2015 at 22:23
Hello,

Please add this code in Custom CSS for desktop:
```
.page-content {
    margin-top: -30px;
}
```
Regards,
Eva Kemp.
#103978 Copied
Gustavo

Participant

December 12, 2015 at 00:46

thank you

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Gustavo

Participant

December 12, 2015 at 05:30

Ran into a new issue … i created a Revolutionary slide (youtubehero) everything is working fine but it will not work on a mobile device can you please advise? slider in home page thanks

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Jack Richardson

Support staff

December 12, 2015 at 08:34

Hello,

As I see slider is shown:
http://storage7.static.itmages.com/i/15/1212/h_1449905660_9196133_6de3c54ce9.png

What device are you checking in? Please try to check it in different devices and different browsers.

Thank you.

Best regards,
Jack Richardson.

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Gustavo

Participant

December 12, 2015 at 17:37

thank you for the reply Jack but the video will not load ( the slider contains a video and it will not load in Mobile devices

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Jack Richardson

Support staff

December 14, 2015 at 13:05

Hello,

What device are you checking in? Please try to check it in different devices and different browsers.

Could you please show a screenshot what you see in the slider?

Thank you.

Best regards,
Jack Richardson.

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Gustavo

Participant

December 15, 2015 at 00:02

hello Jack basically the Youtube Sliders will not show up in any mobile device (video will not show/load) works great on desktop but not on my mobile device

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Gustavo

Participant

December 15, 2015 at 00:17

please see screenshot right side is an image of mobile view
and left hand side image of desktop view

Please, contact administrator
for this information.

#104248 Copied

Jack Richardson

Support staff

December 17, 2015 at 09:33

Hello,

The problem isn’t related to the theme, there is an error on your site:
http://storage1.static.itmages.com/i/15/1217/h_1450340889_4671418_d20f60d9b5.png

You can find discussions of this issue here:
https://wordpress.org/support/topic/error-on-mobile-device
http://stackoverflow.com/questions/27573017/failed-to-execute-postmessage-on-domwindow-https-www-youtube-com-http

If you want to use youtube, try to use their embedding method. Take youtube iframe embed and test yourself if it plays: https://developers.google.com/youtube/iframe_api_reference

Best regards,
Jack Richardson.

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