Forum Replies Created

Viewing 30 posts - 6,751 through 6,780 (of 16,321 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 30, 2016 at 14:18

    Hello @plandman72,

    Go to Theme Options > General and select “Wide” in “Site Layout” option.
    As for the XStore theme is the latest and powerful theme designed by our team. You can view all features of this theme here https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 30, 2016 at 12:53

    Hello,

    You are welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 30, 2016 at 12:36

    Hello,

    Please read the following article https://www.8theme.com/blog/using-read-more-button-on-wordpress-blog/

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 30, 2016 at 11:56

    Hello,

    In your case you need to customize theme source files. First you need to create child theme and make all changes there https://codex.wordpress.org/Child_Themes. Copy the file top-bar.php from the wp-content/themes/woopress/headers/parts directory and place it in the child theme directory wp-content/themes/woopress-child/headers/parts, then add the code after the line 3:

    <?php if(class_exists('Woocommerce') && !etheme_get_option('just_catalog')): ?>
    <?php etheme_top_cart(); ?>
    <?php endif ;?>

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 30, 2016 at 10:53

    Hello,

    Unfortunately there are no such options for the mentioned VC element, sorry.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 30, 2016 at 09:37

    Hello,

    Please try to disable “Mobile navigation sidebar” option in WPML > Languages > Language switcher options section.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 30, 2016 at 09:17

    Hello,

    As I see you are using old versions of WordPress, Royal theme and required plugins.
    You need update all of the mentioned parts.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    All required plugins can be downloaded here https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 30, 2016 at 08:24

    Hello,

    Please update Visual Composer plugin to the latest version https://www.8theme.com/download-plugins/ as you are using the old one.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 29, 2016 at 21:35

    Hello,

    1. Unfortunately there is no such option in the theme. The widget you added is default woocommerce cart widget.

    2. Try the following css code in Theme Options > Custom CSS > Global Custom CSS section:

    .languages-area {
        float: right !important;
    }
    
    .top-links {
        float: left !important;
    }

    3. Use this css code:

    .menu-item-28 a {
        margin-right: 50px;
        border-right: 1px solid #ebebeb;
    }

    Set margin value to your needs.

    4. Use the css code:

    .header-type-7 .menu-wrapper .menu > li > a:hover {
        color: #ffffff !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 28, 2016 at 20:52

    Hello,

    In your case you need to use css code. For example, to change styling for all links use the following code in Theme Options > Custom CSS > Global Custom CSS section:

    /* Normal links state */
    a {
        text-decoration: underline;
        color: blue;
    }
    
    /* Hover links state */
    a:hover {
        text-decoration: underline;
        color: red;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 28, 2016 at 20:32

    Hello,

    I’ve reuploaded files in the the wp-content/themes/royal/woocommerce directory.
    Please check single products now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 28, 2016 at 19:32

    Hello,

    if I don’t want footers 5, 6, 7, 8 appearing, or the divider above it, is there a way I can do that?

    Go to Appearance > Widgets and add empty text widgets in the mentioned footer areas.
    To hide divider above these footer blocks use this css code in custom.css:

    .footer-hr {
        display: none;
    }

    how I can get all contact form fields to be full-width, upto the sidebar?

    Try the following css code:

    @media (min-width: 992px) {
    #contact_container {
        width: 570px !important;
    }
    .contact-form input[type=email], .contact-form input[type=text] {
        width: 100% !important;
    }
    .contact-form textarea {
        width: 98% !important;
    }
    #contact_button {
        margin-left: 0px !important;
        float: left;
    }
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 28, 2016 at 18:25

    Hello,

    Yes, the latest theme version is 4.2.
    Please re-download theme archive from themeforest site and re-upload it to your site.
    Before update delete “woocommerce” folder in the directory wp-content/themes/idstore/ and it’ll be reuploaded from a new theme package.


    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 27, 2016 at 20:23

    Hello,

    I’ve changed the options for the Posts Slider element on your home page as shown on the screenshot http://prntscr.com/byayoq
    Please check review block now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 27, 2016 at 16:48

    Hello,

    You are welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 27, 2016 at 15:24

    Hello,

    Problem with blank page on shop was caused by folder called shop which is located in your site root directory. I’ve renamed it to shop_ and now all is ok. Please clear browser cache and check the site.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 27, 2016 at 13:30

    Hello,

    I’ve set Stretch Row option in the row settings with background image http://storage7.static.itmages.com/i/16/0727/h_1469616720_1474593_43878ee798.png . Check it now.

    As I see the title is shown:
    http://storage2.static.itmages.com/i/16/0727/h_1469616795_9043217_9407632ec7.png

    The issue with images has been fixed.
    Clear browser cache and check single product page.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 27, 2016 at 12:30

    Hello,

    FTP credentials are incorrect.
    Please check them.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 27, 2016 at 12:29

    Hello,

    There is no shortcode for contact form, but a template that can be selected when you create a page.
    Please read the documentation https://www.8theme.com/demo/docs/legenda/#!/contacts_page , but if you want to add contact form to some other page you need use 3rd-party plugin.

    As I see captcha is working on your Contact page:
    http://storage4.static.itmages.com/i/16/0727/h_1469618957_1665156_5b1ae175ee.png

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 27, 2016 at 10:38

    Hello @WUNDERJUNGE,

    This is not an issue.
    Please read the previous post:

    You shouldn’t worry about those notices. They won’t affect your site at all. We edited Woocommerce files in wp-content/themes/woopress/woocommerce directory and old version may be written in those files. But, please don’t worry, as the original version is written in wp-content/plugins/woocommerce/templates directory.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 27, 2016 at 10:34

    Hello,

    The problem is related to “WooCommerce Order Search” plugin. Deactivate it and check the site.
    As for Shop page please provide FTP credentials.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 27, 2016 at 10:25

    Hello,

    This css code was added in Custom CSS:

    .st-menu-open .mobile-menu-block > .mobile-menu-block.st-menu {
        left: 0;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 27, 2016 at 10:19

    Hello,

    I’ve updated the theme and plugins for you.
    Clear browser cache and check your site.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 27, 2016 at 09:37

    Hello,

    Please add this code in Global Custom CSS section:

    .content li {
        font-size: 17px;
        color: #767676;
        font-family: 'Open Sans';
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 27, 2016 at 09:04

    Hello,

    Please show a direct page where you added the list.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 27, 2016 at 08:44

    Hello,

    I’ve reuploaded shortcodes.php file. Clear browser cache and check social icons now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 27, 2016 at 08:34

    Hello,

    As I see you’re using very old theme version http://storage2.static.itmages.com/i/16/0727/h_1469604807_9186351_4fbe15b60a.png and old Visual Composer version http://storage3.static.itmages.com/i/16/0727/h_1469604864_6436170_5309977043.png .
    Update the theme and plugin via FTP. Also update WordPress to the latest version.
    Download new plugin archive here https://www.8theme.com/download-plugins/ .

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 27, 2016 at 08:23

    Hello,

    Please show a direct page of the issue and specify how to replicate the problem.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 27, 2016 at 08:05

    Hello,

    Please take our apologies for delay.
    Problem with menu in Arabic is fixed. Please check it now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 26, 2016 at 20:18

    Hello,

    1. Please show a screenshot for better understanding.

    2. Have you edited theme files? May we reupload the theme. Confirm you have a back up.

    Best regards,
    Jack Richardson.

  • 1 2 3 225 226 227 543 544 545
    Viewing 6,780 results - 6,751 through 6,780 (of 16,321 total)
Viewing 30 posts - 6,751 through 6,780 (of 16,321 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.