Product Category - by socialriver - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 7 years, 8 months ago ago by Jack Richardson

  • Avatar: socialriver
    socialriver
    Participant
    July 11, 2016 at 14:05

    Hello!

    My Woo Product Categories Sort Order by Date of editing is not working.
    Also, when I add just one Woo Product Category and want to choose from the Product Category List a specific one to show, the list is not full, many created categories are missing.

    How can I fix it?

    Thank you!

    7 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    July 11, 2016 at 15:32

    Hello,

    Please show a direct page where you have issue and provide WP admin credentials.
    The link you provided shows Contact page, not product categories.

    Regards,
    Eva Kemp.

    Avatar: socialriver
    socialriver
    Participant
    July 11, 2016 at 19:12

    Hello!

    The categories are on the home page here:

    http://tmp.rosenwelle.com

    The admin credentials are attached.

    Thank you!

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    July 12, 2016 at 09:47

    Hello,

    Product Category List will show if you start typing category name. Clarify what category you can’t display.

    My Woo Product Categories Sort Order by Date of editing is not working.

    How can we replicate the issue? Please specify with more details.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: socialriver
    socialriver
    Participant
    July 12, 2016 at 13:55

    Hello!
    Now the product categories are displayed in the following order:
    ID:23, ID:44, ID:45, ID:47, ID:50, ID:70, ID:75, ID:127

    I need them to be displayed in this order:
    ID:45, ID:44, ID:23, ID:72, ID:47, ID:75, ID:127, ID:50

    How can I do this?

    It looks like Menu Order Sorting is not functioning.

    Thank you!

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 12, 2016 at 15:53

    Hello,

    Unfortunately there is no custom order for product categories in VC element settings. Sorry.

    Best regards,
    Jack Richardson.

    Avatar: socialriver
    socialriver
    Participant
    July 29, 2016 at 21:02

    Hello!

    Trying to add Product category (one by one) using Woo Product Category element. The list of categories that unfolds doesn’t show all available categories and subcategories, only some of them.

    How can I fix it?

    Thank you!

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 30, 2016 at 08:24

    Hello,

    Please update Visual Composer plugin to the latest version https://www.8theme.com/download-plugins/ as you are using the old one.

    Best regards,
    Jack Richardson.

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