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Jack Richardson

Support staff

November 5, 2016 at 10:06

Hello,

You can use Loco Translate. Also you can translate the theme using PoEdit program as described in the documentation https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate

Best regards,
Jack Richardson.

#145014 Copied In reply to: How to change footer buttons

Jack Richardson

Support staff

November 5, 2016 at 10:04

Hello,

I don’t see related products slider. Have you added the code again?

Best regards,
Jack Richardson.

#145011 Copied In reply to: Related Product

Jack Richardson

Support staff

November 5, 2016 at 09:56

Hello,

The problem with Stripe payment will be fixed in the next theme update.
Meanwhile try to reupload checkout folder in wp-content/themes/idstore/woocommerce directory that we’ve sent to your email address. Please check it.

Best regards,
Jack Richardson.

#145007 Copied In reply to: need help upgrading from v 4.1.1 to v 4.2 please

Jack Richardson

Support staff

November 5, 2016 at 09:46

Hello,

This topic will be closed as a duplicate.
You’ll receive a reply in the other topic.

Best regards,
Jack Richardson.

#145005 Copied In reply to: Neep help with updating theme

Jack Richardson

Support staff

November 4, 2016 at 20:12

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#144975 Copied In reply to: Transparent Header on Home / Not on Other – PREV HELP DIDN'T WORK
Jack Richardson

Support staff

November 4, 2016 at 20:08
Hello,

You need add new code for Instagram icon in wp-content/themes/royal/framework/shortcodes.php file after line 2060::

if($instagram == 1) { $html .= ' <li> <a href="http://url_to_your_Instagram_page" class="'.$tooltip_class.'" title="'.__('Instagram', ET_DOMAIN).'" target="_blank"> <i class="ico-instagram"></i> <svg width="38" height="38" xmlns="http://www.w3.org/2000/svg" class="circle"> <circle cx="19" cy="19" r="18" fill="rgba(255,255,255,0)" stroke="#000000"></circle> </svg> </a> </li> '; }

and

'instagram' => 1, after line 1979.

Best regards,
Jack Richardson.
#144973 Copied In reply to: How to change footer buttons
Jack Richardson

Support staff

November 4, 2016 at 19:29
Hello,

I’ve added this code in Global Custom CSS:

footer { margin-top: 0px; }

and set margin-bottom value to 0px for Single Image element http://storage7.static.itmages.com/i/16/1104/h_1478284169_4847439_22cc17745b.jpeg .
Please check now.

Best regards,
Jack Richardson.
#144966 Copied In reply to: Reduce the margins above and below
Jack Richardson

Support staff

November 4, 2016 at 19:15

Hello,

I’ve installed Margaret template for you. Please check.

Best regards,
Jack Richardson.

#144965 Copied In reply to: problem to install margaret version

Jack Richardson

Support staff

November 4, 2016 at 10:11

Hello,

I’ve edited the code for the first block on your home page.
Please check it now. Image is clickable now.

Best regards,
Jack Richardson.

#144907 Copied In reply to: iblock banners

Jack Richardson

Support staff

November 4, 2016 at 09:57

Hello,

Please take our apologies for the delay.
Could you please clarify all theme settings are reverted back to default or just logo, header and custom css sections? Are custom metaboxes options dropped also (i.e. custom footer or sidebar position for specific page)?

Best regards,
Jack Richardson.

#144905 Copied In reply to: Saved theme settings aut revert back to default

Jack Richardson

Support staff

November 3, 2016 at 21:20

Hello,

I’ve set the option “Stretch row and content” for the row where “Raw HTML” element is added. Please check it now.

Best regards,
Jack Richardson.

#144881 Copied In reply to: pictures on front page not streched proparly

Jack Richardson

Support staff

November 3, 2016 at 21:13

Hello @jbuchheit,

You’re welcome.

Best regards,
Jack Richardson.

#144879 Copied In reply to: Create register page and add to top bar

Jack Richardson

Support staff

November 3, 2016 at 19:13

Hello @jbuchheit,

I’ve created Register page for you. Please check header links now.

Best regards,
Jack Richardson.

#144874 Copied In reply to: Create register page and add to top bar

Jack Richardson

Support staff

November 2, 2016 at 17:24

Hello,

You can try to add both sliders on a page and hide one for mobile and another for desktop via css.
Also read this article https://www.themepunch.com/revslider-doc/layer-mobile-visibility/

Best regards,
Jack Richardson.

#144741 Copied In reply to: Mobile Only Slider

Jack Richardson

Support staff

November 2, 2016 at 17:21

Hello,

You need upload brand logo in Products > Brands > Edit a brand > Thumbnail, then check single product page.
Unfortunately there is no option to show brand under the category like you want. Sorry.

Best regards,
Jack Richardson.

#144739 Copied In reply to: Display Brand on Product Page

Jack Richardson

Support staff

November 2, 2016 at 17:11

Hello,

Unfortunately there is no such feature in the theme. Sorry.

Best regards,
Jack Richardson.

#144736 Copied In reply to: Mobile Only Slider

Jack Richardson

Support staff

November 2, 2016 at 14:17

Hello,

Please update the theme to the latest version 3.0.3.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

Best regards,
Jack Richardson.

#144722 Copied In reply to: Checkout isn't showing

Jack Richardson

Support staff

November 2, 2016 at 10:39

Hello,

You can use this code to link an image:
<a href="http://your_link"><img src="http://link_to_your_image"></a>

Best regards,
Jack Richardson.

#144700 Copied In reply to: iblock banners

Jack Richardson

Support staff

November 2, 2016 at 09:48

Hello,

You need edit the file wp-content/themes/royal/framework/shortcodes.php (find the section “! Share This Product” in line 1965), to change links you need edit the code, for example for Twitter <a href="https://twitter.com/share?url='.$permalink.'&text='.$post_title.'" class="'.$tooltip_class.'" title="'.__('Twitter', ETHEME_DOMAIN).'" target="_blank"> and replace https://twitter.com/share?url='.$permalink.'&text='.$post_title.' with a link to your Twitter account.
To remove some icons delete/comment the code of the icon you don’t need.

Best regards,
Jack Richardson.

#144698 Copied In reply to: How to change footer buttons
Jack Richardson

Support staff

November 1, 2016 at 22:06
Hello,

Please try this css code:

.pp_left, .pp_middle, .pp_right, .pp_content{ background: #333 !important; }

Best regards,
Jack Richardson.
#144672 Copied In reply to: PrettyPhoto theme change
Jack Richardson

Support staff

November 1, 2016 at 18:38

Hello,

Unfortunately there is no option to add links to iblock banners, you can add it only for button as shown for callto shortcode https://www.8theme.com/demo/idstore/information-blocks/ .

Best regards,
Jack Richardson.

#144666 Copied In reply to: iblock banners
Jack Richardson

Support staff

November 1, 2016 at 17:55
Hello,

Do you mean lightbox background?
If so please use this css code:

.mfp-bg { background: black; }

Best regards,
Jack Richardson.
#144660 Copied In reply to: PrettyPhoto theme change
Jack Richardson

Support staff

November 1, 2016 at 16:05

Hello @Delcliseur1,

The issue has been fixed.
Please check your site now.

Best regards,
Jack Richardson.

#144653 Copied In reply to: Getting a Fatal error: Class ‘Etheme_WooCommerce_Widget_Cart’ not found in …

Jack Richardson

Support staff

November 1, 2016 at 15:27

Hello,

As I see posts are shown on home page http://storage1.static.itmages.com/i/16/1101/h_1478010471_3312847_6ed1cbdcab.jpeg

Please clarify how to replicate the issue.
Also provide WP Dashboard credentials in Private Content.

Best regards,
Jack Richardson.

#144646 Copied In reply to: Update from 2.9.2 version to 3.03

Jack Richardson

Support staff

November 1, 2016 at 15:22

Hello,

I’ve updated translation files. Please check cart widget in the header now.

Best regards,
Jack Richardson.

#144644 Copied In reply to: Cart wording in header

Jack Richardson

Support staff

November 1, 2016 at 09:08

Hello,

Download new plugin version here https://www.8theme.com/download-plugins/ and upload the extracted folder via FTP in wp-content/plugins directory, just overwrite current “js_composer” folder with a new one.

Best regards,
Jack Richardson.

#144577 Copied In reply to: Updating Legenda that has Child Theme

Jack Richardson

Support staff

November 1, 2016 at 09:05

Hello @Delcliseur1,

To investigate this issue we need your FTP and WP admin credentials.
Have you modified original theme files?

Best regards,
Jack Richardson.

#144576 Copied In reply to: Getting a Fatal error: Class ‘Etheme_WooCommerce_Widget_Cart’ not found in …

Jack Richardson

Support staff

October 31, 2016 at 20:28

Hello @Delcliseur1,

We’ll try to reupload theme files. May we do this?
Please provide FTP and WP Dashboard credentials in Private Content.

Best regards,
Jack Richardson.

#144551 Copied In reply to: Getting a Fatal error: Class ‘Etheme_WooCommerce_Widget_Cart’ not found in …

Jack Richardson

Support staff

October 31, 2016 at 17:51

Hello,

You are using 3-rd party plugin which adds own css style to owl elements. Check the screenshots:
http://prnt.sc/d1be8m
http://prntscr.com/d1bgqf

It’s not related to our theme. If you want to use this plugin you need manually overwrite the mentioned css properties using css code proposed before by my colleague.

Best regards,
Jack Richardson.

#144534 Copied In reply to: owl problem

Jack Richardson

Support staff

October 31, 2016 at 17:45

Hello,

You need also delete “woocommerce” folder in the directory wp-content/themes/idstore/ and
reupload it from a new theme package.

Best regards,
Jack Richardson.

#144532 Copied In reply to: Getting a Fatal error: Class ‘Etheme_WooCommerce_Widget_Cart’ not found in …
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Viewing 5,940 results - 5,911 through 5,940 (of 16,294 total)

Viewing 30 posts - 5,911 through 5,940 (of 16,294 total)

← 1 2 3 … 197 198 199 … 542 543 544 →

Forum Replies Created

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