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Need help upgrading from v 4.1.1 to v 4.2 please

This topic has 5 replies, 3 voices, and was last updated 7 years, 5 months ago ago by Eva Kemp

cconsciousc

Participant

November 4, 2016 at 23:18

My theme forest account shows that I purchased v 4.2 in September. My web developer says it is appearing that it is only 4.1.1 and we need 4.2 to work correctly with Stripe on my woo commerce site.

My developer says:
“the changelog says 4.1.1 The version we have gives an error with the default Stripe plugin and we can’t process Stripe payments.”

Please help!

#144989 Copied Theme version: 4.6.1 WooCommerce version: 2.6.7

4 Answers

Jack Richardson

Support staff

November 5, 2016 at 09:56

Hello,

The problem with Stripe payment will be fixed in the next theme update.
Meanwhile try to reupload checkout folder in wp-content/themes/idstore/woocommerce directory that we’ve sent to your email address. Please check it.

Best regards,
Jack Richardson.

#145007 Copied

cconsciousc

Participant

November 5, 2016 at 19:21

Thanks much, Jack. We’ll see how that goes.

When is the next theme update expected?

Is there a preferred/recommended payment vendor other than Stripe? We were using PaypalPro, but got tired of the fees.

Also, sorry about the two forum topics…I’m new to how this all works!

#145040 Copied

cconsciousc

Participant

November 5, 2016 at 19:26

I’m confused. I received another email response from 8themes@gmail.com:

“Take our apologies for the inconvenience. Could you, please, provide me temporary admin panel and FTP access and we’ll fix this issue on your site.

Regards

Regards 8theme Ltd.
Quality WordPress and Magento Themes”

I may have misunderstood your reply. Did you mean that the Stripe payment issue will be solved with version 4.2 or a later version?
Thanks again!

#145041 Copied

Eva Kemp

Support staff

November 7, 2016 at 10:10

Hello,

It will be fixed in the later version.

Regards,
Eva Kemp.

#145090 Copied
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Need help upgrading from v 4.1.1 to v 4.2 please

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