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Owl problem - by eventplusmedia - on WordPress WooCommerce support

This topic has 12 replies, 4 voices, and was last updated 7 years, 5 months ago ago by Jack Richardson

eventplusmedia

Participant

October 27, 2016 at 19:58

Hello,

after adding the plug from the name brand I have a conflict with owl

product page – gallery slider images – displayed with an error. In addition, there appears plug of visual attributes. Like forcing the choice is a plug attribute appears.

How Unplug the ultimate brands everything returns to normal.

He wants to plug work, but to a gallery and slider look like the original.

Please, contact administrator
for this information.

#144230 Copied Theme version: 2.7.4 WooCommerce version: last

11 Answers

Robert Hall

Support staff

October 28, 2016 at 07:18

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall

#144245 Copied

eventplusmedia

Participant

October 28, 2016 at 08:51

OK

Please, contact administrator
for this information.

#144263 Copied

Eva Kemp

Support staff

October 28, 2016 at 10:04

Hello,

I don’t see any error for gallery images http://storage2.static.itmages.com/i/16/1028/h_1477645466_6417939_1dca2d93bc.jpeg .
Please show a screenshot and specify how to replicate the issue.

Regards,
Eva Kemp.

#144276 Copied

eventplusmedia

Participant

October 28, 2016 at 10:07

Look now, because I turn the ultimate brands pro plugin on.

When you looked at the site the plugin was off.

#144277 Copied

Eva Kemp

Support staff

October 28, 2016 at 13:16

Hello,

Sorry, but I don’t see any errors http://storage5.static.itmages.com/i/16/1028/h_1477657009_3080858_dbb48d7094.jpeg .
Please show a screenshot for better understanding.

Thank you.
Regards,
Eva Kemp.

#144294 Copied

eventplusmedia

Participant

October 28, 2016 at 13:34

look now

Please, contact administrator
for this information.

#144300 Copied
Eva Kemp

Support staff

October 28, 2016 at 14:18
Hello,

This is default plugin styling.
Try to add this code in Theme Options > Custom CSS > Global Custom CSS:
```
.owl-theme .owl-controls .owl-buttons div {
   background: transparent !important;
}
.owl-theme .owl-controls {
    display: none !important;
}
```
Regards,
Eva Kemp.
#144309 Copied
eventplusmedia

Participant

October 28, 2016 at 14:27

This is not the default plugins or template.

Generates a problem.

Please come to the admin panel and legibility of the product – any of the enabled plug ultimate brand pro.

Later turn off the plug and see how the product is switched off.

eg. for this product:

http://kodemii.com/sklep/mulberry-street-zaslona/?c=6f12a05d0566

CSS does not solve things he just hides the controls me – now as I enter a product I can use the arrow keys – are hidden.

This code alone I can themselves generate. The problem lies in the script !!!

Can you check a website specifically and delve into the problem or give a solution that does not contribute?

You do not see the difference between the appearance of the default template, and what I displays, because I see it right away. dots dispersed lights on the main image …

#144313 Copied

Eva Kemp

Support staff

October 31, 2016 at 10:22

Hello,

Please take my apologies for misunderstanding, but I see difference only in design. Do you mean you don’t see arrows to scroll images?
Could you please show video of the problem?

Thank you.
Regards,
Eva Kemp.

#144458 Copied

eventplusmedia

Participant

October 31, 2016 at 11:42

Do I express strangely?

How much has to send photos or videos to see one dependency.

Card Products: Gallery slider and under it, and the arrow of slider selected products. They look different when you turn the plug “ultimate pro brands.”

After you turn off look normal, as in the demo template.

Is going on my side do not see this, or pretend that you do not see the problem?

Can you enter a shop on the card product, and finally noticed the problem, or you to tell me that nothing you see? I am waiting for a solution.

#144468 Copied

Jack Richardson

Support staff

October 31, 2016 at 17:51

Hello,

You are using 3-rd party plugin which adds own css style to owl elements. Check the screenshots:
http://prnt.sc/d1be8m
http://prntscr.com/d1bgqf

It’s not related to our theme. If you want to use this plugin you need manually overwrite the mentioned css properties using css code proposed before by my colleague.

Best regards,
Jack Richardson.

#144534 Copied
Tagged: optimization, owl problem, solution, templates, woocommerce, wordpress
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