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Viewing 30 posts - 5,401 through 5,430 (of 16,227 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 5, 2017 at 16:45

    Hello,

    To translate “THE PASSWORD YOU ENTERED FOR THE USERNAME…” string you need edit the file wp-includes/user.php in line 166.
    Other strings can be translated in wp-content/plugins/woocommerce/includes/class-wc-frontend-scripts.php in lines 349, 350 and the file wp-includes/script-loader.php in lines 402-405.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 5, 2017 at 16:20

    Hello,

    Please add this code in custom.css file:

    body, h3 {
        font-family: Arimo !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 4, 2017 at 17:23

    Hello,

    Please try to disable all 3rd-party plugins and check the Blog page. Also disable Polylang for testing.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 4, 2017 at 17:19

    Hello,

    Are you using Woocommerce registration form? Because our default form doesn’t have such notifications.
    You need translate Woocommerce plugin https://docs.woocommerce.com/document/woocommerce-localization/ .

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 4, 2017 at 17:14

    Hello,

    Please update the theme to the latest version 3.0.3.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.

    Don’t forget to create back up of your files and database before starting update process!

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 4, 2017 at 17:11

    Hello,

    1. Please add this css code in custom.css file:

    .toolbar .woocommerce-ordering {
        display: none;
    }

    How to create custom.css you can watch in this tutorial

    2. Please use this css code:

    .bc-type-variant2 h1 span, .woocommerce-breadcrumb a, #breadcrumb a {
       color: red;
    }

    Change color to your needs.
    To hide breadcrumbs use this css code:

    .woocommerce-breadcrumb, #breadcrumb {
       display: none;
    }

    3. Add this code in custom.css:

    .fixed-header {
      opacity: 0.7;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 4, 2017 at 16:48

    Hello,

    1. Please use this code for search form:

    @media (min-width: 1200px){
    .et-mega-search form input[type="text"] {
      width: 300px;
    }}

    Set width value to the one you need.

    Also please provide WP Dashboard credentials in private content.

    2. Then the problem is related to Wooswatch plugin, not to the theme.
    You need contact the plugin authors.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 4, 2017 at 16:34

    Hello,

    I’ve updated your translation files in the directory wp-content/themes/legenda/languages.
    Please check the translation now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 4, 2017 at 14:35

    Hello,

    Glad to hear you resolved the issue.

    Have a nice day!

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 3, 2017 at 18:02

    Hello,

    The page was removed in previous versions, so only default Woocommerce page is used.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 3, 2017 at 17:52

    Hello,

    Unfortunately we don’t have Russian translation. You have to translate the theme yourseld via Poedit.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 3, 2017 at 17:51

    Hello,

    1. Remove !important from the code below in your custom.css file:

    .home .header-type-4 .main-nav .menu > li > a, .home .top-bar a span, .home .top-bar a {
        color: white !important;
    }
    .header-type-4 .main-nav .menu > li > a, .top-bar a span, .top-bar a {
        color: black !important;
    }

    Then add this code:

    .et-search-result a, et-search-result a {
        color: black;
    }

    As I see search form has languages area width http://storage8.static.itmages.com/i/17/0103/h_1483462200_5969830_df09356979.jpeg . Do you need to increase search results form?

    2. Could you please check if the problem persists only with our theme or with default Woocommerce Storefront too https://woocommerce.com/storefront/ ?
    Please let us know the result.

    3. Please add this code in custom.css file:

    .home .login-link:before, .home .register-link:before, .home .header-type-4 .shopping-cart-link:before, .home .search-link:before {
       color: white !important;
    }

    As for the logo, unfortunately there is no such feature. Sorry.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 3, 2017 at 17:20

    Hello,

    Please show a page url of your products.

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 3, 2017 at 14:48

    Hello,

    As I see now you’re using Jupiter theme, instead of Royal.
    Do you still need further assistance?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 3, 2017 at 14:33

    Hello,

    We checked Theme Options on MAC OS and didn’t find any issues. Please watch the video:
    https://www.dropbox.com/s/18xzdjz07domy5p/video1.mov?dl=0

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 3, 2017 at 12:37

    Hello,

    1. Please read here how to remove tabs https://docs.woocommerce.com/document/editing-product-data-tabs/

    2. Please use this css code:

    .page-heading .woocommerce-breadcrumb {
        font-size: 15px !important;
        font-family: "Open Sans"
    }
    .page-heading a {
        color: white !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 30, 2016 at 19:04

    Hello,

    1. You can set default variations in product editor http://prnt.sc/dpsbgy .

    2. Add this code in Global Custom CSS:

    .single_variation_wrap {
       margin-top: -20px;
    }

    3. Use this css code:

    .type-label-1 {
        background: yellow;
    }

    Change color to yours.

    4. It adds custom tab on single product page.

    5. Add this code in functions.php file:

    add_filter( 'woocommerce_product_add_to_cart_text' , 'custom_woocommerce_product_add_to_cart_text' );
    /**
     * custom_woocommerce_template_loop_add_to_cart
    */
    function custom_woocommerce_product_add_to_cart_text() {
    	global $product;
    	
    	$product_type = $product->product_type;
    	
    	switch ( $product_type ) {
    		case 'variable':
    			return __( 'Select options', 'woocommerce' );
    		break;
    	}
    	
    }

    Change “Select options” to the text you need.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 30, 2016 at 17:35

    Hello,

    Please reinstall Woocommerce plugin to version 2.6.11 which is the latest one:
    https://wordpress.org/plugins/woocommerce/
    If the problem persists after that, please let us know.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 30, 2016 at 17:33

    Hello,

    I’ve changed image link in Theme Options > Shop > Product Page Banner.
    Please check now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 30, 2016 at 15:00

    Hello,

    You can create different contact form with Contact Form 7 plugin. We’ll help you yo customize its styling. Do you need to style contact form shown here http://exoreptiles.com/my/contact-us/ or some other form?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 29, 2016 at 19:13

    Hello,

    Could you please show a video of your problem so we have clear understanding of the issue? As we can’t replicate it from our end.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 29, 2016 at 19:10

    Hello,

    Please update the theme to 1.7.1 version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/classico/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 29, 2016 at 19:04

    Hello,

    Sorry, but there is no such possibility to show Quick View when click on product image.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 29, 2016 at 18:37

    Hello,

    The reason is you’re using Contact form 7 plugin, and not our default contact form with shortcode [contact_form].

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 28, 2016 at 18:10

    Hello,

    I’ve updated the page several times and the button code wasn’t changed.
    Please check now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 28, 2016 at 16:07

    Hello,

    I was able to connect. Thank you.
    The problem is you’re using low PHP version – 5.2. Our theme requires at least 5.3 version. Please contact your hosting provider support to change it for you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 27, 2016 at 19:49

    Hello,

    I activated Classico theme and tried to save changes in Theme Options. They were saved successfully. Now I’ve enabled your previous theme back.
    Please clarify what current problem you have with Classico theme.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 27, 2016 at 19:44

    Hello,

    Yes, you can update Woocommerce plugin, but at first create full backup of your site. Do this before starting any update.

    To display review widget you need create custom sidebar in Appearance > Widgets. Fill in Custom Sidebar title and press Add Sidebar button.
    Place necessary widgets into newly created sidebar.
    Then edit your static block and add Widgetised Sidebar element in Visual Composer editor, and select your custom sidebar.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 27, 2016 at 19:37

    Hello,

    Glad to hear the problem was resolved.

    Have a nice day.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 27, 2016 at 19:35

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

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Viewing 30 posts - 5,401 through 5,430 (of 16,227 total)
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