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Topic: Urgent please¡¡¡¡¡¡ Problem Initial configuration

Aitor

Participant

December 28, 2016 4:11 pm

Good afternoon les write because I bought your theme Royal makes a time and not am capable of configure it page as this your template original that show in themeforest, have got load it home but not appear all them pages that you have created in that theme of example. Usually when I buy a post theme template formed and loaded me all the pages and then delete that I don’t want and then change the content that they want. By please I need help urgent since is with the client this evening. the website is: Good afternoon les write because I bought your theme Royal makes a time and not am capable of configure it page as this your template original that show in themeforest, have got load it home but not appear all them pages that you have created in that theme of example. Usually when I buy a post theme template formed and loaded me all the pages and then delete that I don’t want and then change the content that they want. By please I need help urgent since is with the client this evening. the website is: http://artphotoweb.com
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Aitor

Participant

December 28, 2016 4:39 pm

I need to import all the pages that appeared on the demo theme

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Eva Kemp

Support staff

December 28, 2016 6:42 pm

Hello,

Our demo installation contains only basic pages. All others can be created with Visual Composer editor.
Please specify what exactly you want to create on your site and we’ll help you with it.
Also provide WP Dashboard credentials in Private Content.

Regards,
Eva Kemp.

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Aitor

Participant

December 28, 2016 7:03 pm

I need the pages of shop although I have installed woocomerce not I created, I need the pages of portfolio, the distingtos examples of blog, etc, in short all the pages of example…
the credentials are in private content.

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Aitor

Participant

December 28, 2016 9:34 pm

Please is urgent i cant put store page and i cant see the categories of woocommerce in home

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Aitor

Participant

December 29, 2016 11:34 am

Hi?????

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Rose Tyler

Support staff

December 29, 2016 1:40 pm

Hello,

Sorry for a delay.
Could you please check the login details? We can’t log in to WP Dashboard.

Regards,
Rose Tyler.

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Aitor

Participant

December 29, 2016 4:01 pm

Yes the details are:

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Eva Kemp

Support staff

December 29, 2016 7:08 pm

Hello,

As I see you have all basic pages installed.
Blog page layout can be set up in Theme Options > Blog Layout.
Please show the links from demo site you want to create and we’ll guide you how to do this.

Regards,
Eva Kemp.

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Aitor

Participant

December 30, 2016 6:48 am

Good morning and thank you very much for the reply. The problem is that I installed the pages and as you will see in this url is not correctly http://www.artphotoweb.com/shop/ when are you should see the way http://preview.themeforest.net/item/royal-multipurpose-wordpress-theme/full_screen_preview/8611976?_ga=1.85414810.2018228022.1483007519 this is the problem.

by another lad in all the templates I have always purchased to install the demo, are all the pages that they come by default in the demo as all the of the blog, portfolio, more, pages etc, which are what I need and I have 4 days so that they solve the problem that all variants of shop out in the demo has not been created.

thanks a lot

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Eva Kemp

Support staff

December 30, 2016 2:03 pm

Hello,

I’ve disabled Full Width option in Theme Options > Shop.
Please check your Shop page now.

Regards,
Eva Kemp.

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Aitor

Participant

December 30, 2016 4:14 pm

Not is if not you see it when you enter in page out first thing an image that huge error, I was not referring to the rigth sidebar that done it, in addition to this I do not answer as I have to install all pages coming from example in their demo.

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Jack Richardson

Support staff

December 30, 2016 5:33 pm

Hello,

I’ve changed image link in Theme Options > Shop > Product Page Banner.
Please check now.

Best regards,
Jack Richardson.

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Aitor

Participant

December 30, 2016 6:50 pm

Ok thanks.

Where can i install all the pages of example demo?

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Eva Kemp

Support staff

January 3, 2017 11:45 am

Hello,

As you were already told demo data doesn’t contain all demo pages, only the basic ones. Other pages are created with help of Visual Composer editor to show what elements can be used.
If you need some specific page, please let us know, and we’ll describe how it can be created with Visual Composer.

Thank you.
Regards,
Eva Kemp.

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Aitor

Participant

February 7, 2017 12:57 pm

Good morning

I am writing because I have a problem to build the footer of the web with your Royal staff.

the problem is that when entered in static block and think one new not I gives the option of using visual composer by what not can put 4 columns and create the footer correctly.

The website is http://www.lawinyou.com

I created them access so they can enter and see the problem since I need the solution urgently.
Site URL: hidden

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Rose Tyler

Support staff

February 7, 2017 1:06 pm

Hello,

To get VC editor shown for static blocks go to wp dashboard > Visual Composer > Role Manager > Post Types > Custom > tick “static blocks”.

Regards,
Rose Tyler.

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Aitor

Participant

February 8, 2017 1:16 am

Goodnight les I am writing to thank you for your information and tell them that I managed to activate visual composer as I have commented.

Tell them that now that this asset can not put it exactly as I have it in your template and I would like to leave it exactly equal,

Could build me the exactly the same as in your template footer?
Site URL: hidden

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Rose Tyler

Support staff

February 8, 2017 9:06 am

Hello,

I’ve created for you “test footer” static block. You can edit it.

Regards,
Rose Tyler.

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Aitor

Participant

February 8, 2017 10:02 am

Hello thank you very much for your help.

I could say as I can do so in the block of the right of last post appear only 3 post instead of 5?

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