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Viewing 30 posts - 5,371 through 5,400 (of 16,227 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 10, 2017 at 17:21

    Hello,

    You were replied in your other topic.
    Please don’t create multiple topics if you already asked questions in one topic.

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 10, 2017 at 17:20

    Hello,

    We also need FTP credentials.
    Please provide them.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 10, 2017 at 17:17

    Hello,

    1./2. I’ve enabled child theme and don’t see the issue you described. Please clear browser cache and check again.

    Home Page:
    1. When using child theme you need re-add your widgets in Appearance > Themes.

    2. I’ve disabled demo footer in Theme Options > Footer. Please check now.

    3. Add this code in child style.css:

    .rtl .sidebar {
        float: left !important;
    }

    4. Remove this code in your custom.css file:

    .top-bar .wishlist-link {
        margin-top: -4px;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 10, 2017 at 10:30

    Hello,

    You can add this css code to custom.css:

    @media (min-width: 1200px) {.products-grid.product-count-4 .product {
        width: 205px;
    }}

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 10, 2017 at 10:18

    Hello,

    I can’t access WP Dashboard getting an error “This has been disabled”.
    Have you restricted the rights to WP admin panel?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 10, 2017 at 09:41

    Hello,

    Please provide FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 10, 2017 at 09:34

    Hello,

    Please check now.
    You need only translate “Qty” string.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 9, 2017 at 17:48

    Hello,

    As I see slider is shown now http://prntscr.com/dtg3rf .
    Have you resolved the issue?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 9, 2017 at 17:38

    Hello,

    Please try this css code:

    .home .owl-carousel .owl-item {
       width: 190px !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 9, 2017 at 17:27

    Hello,

    Have you changed WP Dashboard credentials?
    I can’t log in now.
    Please check it.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 9, 2017 at 17:21

    Hello,

    As I see basic demo data is imported. Could you please specify what other pages you want to import?

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 9, 2017 at 17:16

    Hello,

    Your query requires additional customization which you can order via this form:
    https://www.8theme.com/customization-services/

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 9, 2017 at 17:13

    Hello,

    This because of this code:
    http://storage5.static.itmages.com/i/17/0109/h_1483978285_3545482_b998985fea.jpeg .
    Have you added it?
    By the way it’s loading from the cache folder http://storage4.static.itmages.com/i/17/0109/h_1483978341_2623626_0a2e5947e7.jpeg .
    Try to clear it via FTP and check your site after that.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 9, 2017 at 11:44

    Hello,

    Then please add the code in child style.css file.
    Where did you add your style changes code previously?
    How did you update the theme?
    Did you deleted the previous version and uploaded a new one or just reuploaded theme folder via FTP?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 9, 2017 at 11:19

    Hello,

    We’ve sent the archive the your email address.
    Extract it and overwrite the existing “checkout” folder in wp-content/themes/woopress/woocommerce directory.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 9, 2017 at 11:03

    Hello,

    I’ve updated your translation files. Please check cart widget now. The only you need to translate “Qty:” string in wp-content/themes/legenda/languages/lv_LV.po file.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 9, 2017 at 10:53

    Hello,

    Please add this code in custom.css file:

    .footer {
       background-color: green;
    }
    .copyright.copyright-1 {
        background-color: grey;
    }
    .header1 {
        margin-top: 0px;
        margin-bottom: 0px;
        background-color: grey;
    }

    Change color values to yours.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 9, 2017 at 10:09

    Hello,

    Please add this code in custom.css file:

    .products-grid .product {
       margin-bottom: 20px;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 9, 2017 at 10:04

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 9, 2017 at 10:03

    Hello,

    As I see the translation is correct http://storage3.static.itmages.com/i/17/0109/h_1483952582_9627680_158b4266e1.jpeg .
    Please clear browser cache and re-check.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 9, 2017 at 09:53

    Hello,

    I’ve created child theme and made the appropriate changes.
    Please try to register Revolution Slider now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 9, 2017 at 09:44

    Hello,

    Are you using any Twitter plugin?
    Try to disable it via FTP (rename its folder) in the wp-content/plugins directory.

    Let us know the result.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 9, 2017 at 09:41

    Hello,

    As I see your site is shown fine.
    Please clarify what exactly is incorrect and provide WP Dashboard credentials.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 9, 2017 at 09:40

    Hello,

    Sorry, but that menu is created by Woocommerce, it’s not related to the theme.
    If you want to edit it you need modify Woocommerce files or contact their support for help.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 9, 2017 at 09:33

    Hello,

    Sorry, but we have shortcode only for unordered list – [etheme_list style="circle"].

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 6, 2017 at 17:20

    Hello,

    Sorry, but this request is related to Woocommerce. You need contact their support regarding your query.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 6, 2017 at 17:17

    Hello,

    There was caching issue.
    I cleared the cache in W3 Total Cache plugin settings.
    Please clear browser cache and check the site now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 6, 2017 at 10:05

    Hello,

    Our demo uses old Woocommerce and old Legenda versions.
    Do you still need to edit My Account page on your site? If so please clarify what exactly needs to be modified.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 5, 2017 at 18:32

    Hello,

    Please update Revolution Slider as well. You can download it here https://www.8theme.com/download-plugins/page/2/ .

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 5, 2017 at 17:25

    Hello,

    Have you copied whole parent style.css to custom.css?
    This is incorrect.
    Remove original css code in custom.css file and leave only your custom code.
    Then reply back to us.

    Thank you.
    Best regards,
    Jack Richardson.

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    Viewing 5,400 results - 5,371 through 5,400 (of 16,227 total)
Viewing 30 posts - 5,371 through 5,400 (of 16,227 total)
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