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Revolution slider premium plugin - by sophie

This topic has 13 replies, 2 voices, and was last updated 7 years, 1 months ago ago by Jack Richardson

sophie

Participant

November 11, 2016 at 08:51

Hi,

I’ve paid for the full version of revolution slider as my hosting company told me the original revolution slider plugin that came with Legenda theme was causing errors and that maybe because it’s out of date. I just deleted the revolution slider that came with Legenda and installed the most updated version of the plugin but when I tried to enter the purchase code, it says wrong purchase code.. I went to the plugin website and it says it may be because of the following:

1. Your purchase code is from your theme.
Many themes for sale include Slider Revolution as well. But if you want to unlock the premium features available for Slider Revolution, you’ll need to become a Direct Customer first.
Additional information:

https://www.themepunch.com/faq/purchase-code-registration-faqs/

2. Your theme restricts purchase code registration.
Some themes include special code in an attempt to avoid confusion. And often this code permanently “resets” the plugin’s purchase code registration.
Options for when your theme disables purchase code registration:

Contact your theme’s author and ask if they can provide you with a version of the theme that does not constantly reset your purchase code registration.
Temporarily switch to the TwentySixteen theme, which will allow you to register the purchase code normally, and then perform certain tasks such as updating the plugin or installing a premium template.
Contact our support center where we can provide some advice as to where this special code can be found and possibly removed.

Could you please let me know how to resolve this? I’ll put my account login and the purchase code in the private content below.

Thanks,
Sophie

Please, contact administrator
for this information.

#145534 Copied

12 Answers
Jack Richardson

Support staff

November 11, 2016 at 10:45
Hello,

You need edit the file legenda/framework/theme-functions.php, remove the code
```
if(function_exists( 'set_revslider_as_theme' )){
            set_revslider_as_theme();
        }
```
in line 917.

And you’ll be able to register the plugin.

Best regards,
Jack Richardson.
#145556 Copied
sophie

Participant

November 11, 2016 at 11:32

Where can I find the file legenda/framework/theme-functions.php?

#145568 Copied

Jack Richardson

Support staff

November 11, 2016 at 12:39

Hello,

Connect to your server via FTP (use FileZilla client https://filezilla-project.org/download.php?type=client ) and go to the directory wp-content/themes/legenda/framework. There you’ll find the file theme-functions.php.

Best regards,
Jack Richardson.

#145572 Copied

sophie

Participant

November 14, 2016 at 06:24

Will I be able to change that from my wordpress backend? My FTP is being managed by my hosting company so I don’t have access to it.

Also, if I remove the code, does it mean that I have to remove the code whenever I update the Legenda theme?

Thanks!

#145690 Copied

Jack Richardson

Support staff

November 14, 2016 at 10:04

Hello,

Sorry, but you have to use FTP. To keep changes safe you need make changes in child theme. We can do this for you. Please provide FTP credentials and we’ll help you.

Best regards,
Jack Richardson.

#145726 Copied

sophie

Participant

January 7, 2017 at 13:01

Hi Jack,

Please find below my FTP credentials, it’d be great if you could create a child theme for me.

Many thanks,
Sophie

Please, contact administrator
for this information.

#151122 Copied

sophie

Participant

January 8, 2017 at 12:54

Hello, could you please let me know you might be able to help with the problem? Thanks!

#151150 Copied

Jack Richardson

Support staff

January 9, 2017 at 09:53

Hello,

I’ve created child theme and made the appropriate changes.
Please try to register Revolution Slider now.

Best regards,
Jack Richardson.

#151201 Copied

sophie

Participant

January 9, 2017 at 11:21

Hi Jack,

Thank you very much for your help! I have now registered my revolution slider, but for some reason my slider isn’t showing up on my home page anymore… Could you please check for me to see what the problem maybe?

Thanks,
Sophie

#151238 Copied

Jack Richardson

Support staff

January 9, 2017 at 17:48

Hello,

As I see slider is shown now http://prntscr.com/dtg3rf .
Have you resolved the issue?

Best regards,
Jack Richardson.

#151291 Copied

sophie

Participant

March 7, 2017 at 08:03

Hi Jack,

How should I update to the latest Legenda theme when my current activated theme is the child theme?

Thanks,
Sophie

#156381 Copied

Jack Richardson

Support staff

March 7, 2017 at 10:13

Hello,

You need update your parent theme.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.

Don’t forget to create back up of your files and database before starting update process!

Here you can check video tutorial:

Regards,
Jack Richardson.

#156395 Copied
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