Forum Replies Created

Viewing 30 posts - 5,311 through 5,340 (of 16,227 total)
1 2 3 … 177 178 179 … 539 540 541
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 28, 2017 at 10:03

    Hello,

    I’ve added this code in functions.php file to import the font:

    function wpb_add_google_fonts() {
wp_enqueue_style( 'wpb-google-fonts', 'http://fonts.googleapis.com/css?family=Give+You+Glory', false );
}
add_action( 'wp_enqueue_scripts', 'wpb_add_google_fonts' );

    Please clear browser cache and check the site.

    Best regards,
    Jack Richardson.

    #153305 Copied In reply to: Google Font
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 28, 2017 at 09:45

    Hello @sh70,

    I checked the site and found that the issue persists only with your child theme. When I activated parent theme cart widget is shown properly.
    So please check the modifications you made in the child theme.

    Best regards,
    Jack Richardson.

    #153304 Copied In reply to: header cart widget destroyed after updating to Royal 2.9
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 25, 2017 at 17:36

    Hello,

    So is the issue resolved and we may close the topic?

    Best regards,
    Jack Richardson.

    #153042 Copied In reply to: header cart widget destroyed after updating to Royal 2.9
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 25, 2017 at 17:34

    Hello,

    I see there is an error in your error_log file:
    PHP Fatal error: Call to undefined function etheme_top_cart() in /home/imafashionlover/public_html/wp-content/themes/royal-child/header.php on line 147

    As you can see it’s related to your child theme modifications. Please check header.php file in your child theme.

    Best regards,
    Jack Richardson.

    #153039 Copied In reply to: Website broken after new update
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 25, 2017 at 16:56

    Hello,

    Could you also give FTP credentials to check this issue?

    Best regards,
    Jack Richardson.

    #153030 Copied In reply to: Google Font
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 25, 2017 at 16:18

    Hello,

    You need add code in Theme Options > Custom CSS > Custom CSS for desktop.

    Best regards,
    Jack Richardson.

    #153022 Copied In reply to: My Account – Password Requirements
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 25, 2017 at 16:17

    Hello,

    If you added footer via Appearance > Widgets you need use different widget per language. Please refer to this article https://wpml.org/2011/03/howto-display-different-widgets-per-language/ .

    Best regards,
    Jack Richardson.

    #153021 Copied In reply to: Footer translations
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 23, 2017 at 20:44

    Hello,

    As I see promo popup background image is shown fine:
    http://prnt.sc/dzeeff

    Please clear browser cache and check again.

    Best regards,
    Jack Richardson.

    #152851 Copied In reply to: Promo Pop-Up
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 23, 2017 at 20:36

    Hello @Spectralus,

    Please check GTmetrix result https://gtmetrix.com/reports/beta.parimvelg.ee/WaalsCxM .
    You need follow suggestions from there. Optimize images, use caching plugin.
    These articles should help you:
    http://www.laplacef.com/2014/05/24/how-to-defer-parsing-javascript-in-wordpress/
    http://www.elegantthemes.com/blog/tips-tricks/optimize-images-for-your-wordpress-website
    https://www.mvestormedia.com/leverage-browser-caching-w3-total-cache/

    Best regards,
    Jack Richardson.

    #152846 Copied In reply to: Theme/plugin problems – Slow admin & Site!
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 23, 2017 at 20:23

    Hello,

    We need to check it on your site.
    Could you upload the files to any web host and provide us with WP Dashboard credentials?

    Also try to disable 3rd-party plugins.

    Best regards,
    Jack Richardson.

    #152843 Copied In reply to: "lightbox" word has appeared
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 23, 2017 at 11:37

    Hello,

    Please try the solution described here http://www.remicorson.com/woocommerce-display-add-to-wishlist-button-on-shop-page/ .

    Best regards,
    Jack Richardson.

    #152780 Copied In reply to: YITH Wishlist
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 23, 2017 at 11:24

    Hello,

    That was meant “Post Types”. I’ve already enabled VC editor for Static Blocks.
    Please check.

    Best regards,
    Jack Richardson.

    #152777 Copied In reply to: Some CSS problems
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 21, 2017 at 11:30

    Hello,

    To change shop page banner go to Theme Options > Shop > Product Page Banner.

    Best regards,
    Jack Richardson.

    #152675 Copied In reply to: How to Change Default Banner on Shop Page?
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 21, 2017 at 11:00

    Hello,

    Try this css code:

    @media (max-width: 767px)
.white-popup-block {
    -webkit-background-size: contain !important;
    -o-background-size: contain !important;
    background-size: contain !important;
}

    Best regards,
    Jack Richardson.

    #152664 Copied In reply to: Promo Pop-Up
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 21, 2017 at 10:37

    Hello,

    Please provide us with FTP credentials in private content area and set administrator rights for the wp-admin user you provided in your first post. Thank you.

    Best regards,
    Jack Richardson.

    #152663 Copied In reply to: Mobile Menu Cart not working
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 21, 2017 at 10:24

    Hello,

    Please provide us with WP Dashboard and FTP credentials in private content.

    Best regards,
    Jack Richardson.

    #152660 Copied In reply to: Classico Mobile menu not responding
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 18, 2017 at 16:15

    Hello,

    Due to updating other themes, Classico new version may be released in 2 weeks.
    Please take our apologies for inconveniences.

    Best regards,
    Jack Richardson.

    #152315 Copied In reply to: Quick View when clicking product picture in shop.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 18, 2017 at 16:11

    Hello,

    I’ve replied in your new topic.
    Please check it.

    Best regards,
    Jack Richardson.

    #152313 Copied In reply to: Page speed JS/CSS optimization
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 18, 2017 at 16:10

    Hello,

    Could you please try suggestions from this topic https://www.8theme.com/topic/fixing-pagespeed-issues-once-and-for-all-could-apply-to-all-8themes-themes/ ?
    Let us know the result and provide actual login credentials.

    Thank you.
    Best regards,
    Jack Richardson.

    #152311 Copied In reply to: Theme/plugin problems – Slow admin & Site!
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 18, 2017 at 14:39

    Hello,

    Do you mean when you switched to default WordPress theme (Twenty Sixteen) you got the same issue?

    Best regards,
    Jack Richardson.

    #152276 Copied In reply to: All comments are being loaded in every page
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 18, 2017 at 13:39

    Hello,

    The problem with icons is related to the plugin “wp-carousel-free”. Try to disable it and check the page after that.

    Best regards,
    Jack Richardson.

    #152255 Copied In reply to: Issues Since Updating WordPress
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 16, 2017 at 15:40

    Hello,

    Thank you for clarification.
    I’ll forward this to the developers.

    Best regards,
    Jack Richardson.

    #152016 Copied In reply to: Weird action in Category list
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 16, 2017 at 15:34

    Hello,

    The credentials are incorrect. Please check them.

    Best regards,
    Jack Richardson.

    #152013 Copied In reply to: Issues Since Updating WordPress
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 16, 2017 at 15:31

    Hello,

    You need upload new plugins versions via FTP in wp-content/plugins directory.

    Best regards,
    Jack Richardson.

    #152010 Copied In reply to: Update Legenda purchases plugins
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 16, 2017 at 15:24

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    #152003 Copied In reply to: Checkout field height covers/hides important data (input-text )
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 16, 2017 at 13:44

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    #151983 Copied In reply to: Cart widget translate
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 16, 2017 at 13:42

    Hello,

    Glad to hear that.

    Best regards,
    Jack Richardson.

    #151980 Copied In reply to: Secific script won't work in child functions.php
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 16, 2017 at 13:40

    Hello,

    Sorry for a delay.
    After checking we’ve found that one of the plugins Decent Comments, Simple Local Avatars may cause that issue.
    Try to deactivate them and re-check.
    Also the plugin W3 Total Cache may help you to get rid of that query.

    Best regards,
    Jack Richardson.

    #151979 Copied In reply to: All comments are being loaded in every page
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 16, 2017 at 13:32

    Hello,

    The symbols were hidden because of small field height. There is no option to increase visibility. Sorry.

    Best regards,
    Jack Richardson.

    #151973 Copied In reply to: Checkout field height covers/hides important data (input-text )
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 16, 2017 at 13:25

    Hello,

    Are you using the latest browsers versions?
    I checked your site and couldn’t replicate the issue.

    Best regards,
    Jack Richardson.

    #151970 Copied In reply to: Content "breaks" every time page is loaded (boxed layout)
  • 1 2 3 … 177 178 179 … 539 540 541
    Viewing 5,340 results - 5,311 through 5,340 (of 16,227 total)
Viewing 30 posts - 5,311 through 5,340 (of 16,227 total)
1 2 3 … 177 178 179 … 539 540 541

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