Return to previous page

Issues Since Updating WordPress - by lkendrick22

This topic has 13 replies, 4 voices, and was last updated 7 years, 3 months ago ago by Eva Kemp

lkendrick22

Participant

January 16, 2017 at 06:02

Since updating WordPress, mega menu no longer works. I’ve also noticed that there is now a search bar on the side of some of my main pages, but there’s no way to remove it. It is not appearing the widget section. Are there solutions to these issues? Has something changed with the update?

Please, contact administrator
for this information.

#151913 Copied Theme version: 3.0.3 WooCommerce version: 2.6.12

12 Answers

Jack Richardson

Support staff

January 16, 2017 at 15:34

Hello,

The credentials are incorrect. Please check them.

Best regards,
Jack Richardson.

#152013 Copied

lkendrick22

Participant

January 16, 2017 at 17:22

My bad. The correct one is attached to this reply.

Please, contact administrator
for this information.

#152038 Copied

Eva Kemp

Support staff

January 17, 2017 at 16:45

Hello,

As I see mega menu is working for Accessories menu. Please check it.
Please show on which pages you have a search bar.

Regards,
Eva Kemp.

#152157 Copied

lkendrick22

Participant

January 17, 2017 at 16:50

It works for all of the categories except “Occassions and Gifts”. That’s the main place I really need it to work. That was the only one I had a mega menu on before the update, but since the update, it won’t work. Even if I change it in the menu settings and save the menu, it won’t change.

As for search bars, http://sassybiscuit.com/the-story-behind-the-name and http://sassybiscuit.com/company-logos-custom-orders.

Also, since I updated, I also noticed none of the icons show up anymore. They just appear as boxes. For example, I had a phone and mail icon on my contact page that are now showing as boxes.

#152159 Copied

Eva Kemp

Support staff

January 17, 2017 at 17:15

Hello,

I’ve set Sidebar Position to “Without Sidebar” for both pages http://storage6.static.itmages.com/i/17/0117/h_1484669565_5619389_fbb45c98b0.jpeg . Please check them now.

You set “design” option for “Occassions and Gifts” menu item instead of “Mega menu”:
http://storage1.static.itmages.com/i/17/0117/h_1484669659_4901197_821d86fa8c.jpeg
Please correct this.

Regards,
Eva Kemp.

#152168 Copied

lkendrick22

Participant

January 17, 2017 at 17:18

Ok. Thank you. Those pages look good now.

And right, that’s what I’m saying. Even when I change the menu to “Mega Menu” instead of “design” for “Occasions and Gifts” and click save, the changes don’t apply and it shows it’s set as design again. I’m not sure what’s causing it, especially only on that one section of the navigation menu.

#152169 Copied

Eva Kemp

Support staff

January 17, 2017 at 17:29

Hello,

Please ask your hosting provider support to increase PHP Max Input Vars value to 5000 and after that try to set mega menu option.

Regards,
Eva Kemp.

#152170 Copied

lkendrick22

Participant

January 17, 2017 at 17:30

Ok. Thank you.

Lastly, the icons… any solution for those?

#152171 Copied
Rose Tyler

Support staff

January 18, 2017 at 13:25
Hello,

Try to add this code in Custom CSS:
```
.page-template-contacts i:before {
    font-family: FontAwesome;
}
```
clear browser cache and check your contact page.

Regards,
Rose Tyler.
#152253 Copied
Jack Richardson

Support staff

January 18, 2017 at 13:39

Hello,

The problem with icons is related to the plugin “wp-carousel-free”. Try to disable it and check the page after that.

Best regards,
Jack Richardson.

#152255 Copied

lkendrick22

Participant

January 18, 2017 at 18:04

Disabling that plugin fixed it. Thank you!

#152337 Copied

Eva Kemp

Support staff

January 18, 2017 at 18:28

Hello,

You’re welcome.

Regards,
Eva Kemp.

#152342 Copied
Tagged: issues, updating, woocommerce, wordpress, wordpress templates
Viewing 13 results - 1 through 13 (of 13 total)