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Viewing 30 posts - 29,941 through 29,970 (of 31,366 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    June 11, 2014 at 08:25

    Hello,

    Please make sure you have the needed SKU numbers in Products.
    Also please provide us with wp-admin panel credentials in Private Content to check the issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 11, 2014 at 08:20

    Hello,

    The reason is you have small size image.
    Try to upload high resolution image. It should fix the issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 11, 2014 at 08:17

    Hello @fernandoyada,

    I’m unable to log in to FTP with the details you provided. Please check them.
    By the way, you can update woocommerce file yourself, just copy the file form-billing.php from plugins/woocommerce/templates/checkout to the folder themes/legenda/woocommerce/checkout. Old file will will be rewritten.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 11, 2014 at 08:12

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 11, 2014 at 08:11

    Hello,

    Please provide us with FTP and admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 10, 2014 at 20:44

    Hello @fernandoyada,

    Just to clarify: do you have problems with Checkout page? As I see it’s working properly.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 10, 2014 at 20:41

    Hello,

    In the archive of Legenda theme you have the folder “XML_Data”, there you’ll find “restaurant” folder. You need import home.xml file. Here is the instruction how to do this: https://www.8theme.com/demo/docs/legenda/index.html#!/demo_data_installation > How to import Home Page?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 10, 2014 at 19:30

    Hello,

    Please provide us with the link where the problem persists and your login credentials to wp-admin panel in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 10, 2014 at 19:28

    You can find the code in the file wp-content/themes/xmarket/woocommerce/single-product/short-description.php

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 10, 2014 at 19:23

    Hello,

    You need add the code below into custom.css file:
    #default_products_page_container {float: left;}

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 10, 2014 at 19:00

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 10, 2014 at 17:51

    Hello,

    I’ve added some code to custom.css file.
    Please check your site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 10, 2014 at 17:07

    Ok. If there are some more questions we’re glad to help you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 10, 2014 at 17:05

    Thank you for the info, but you haven’t provided site url.
    Please send it to us as well.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 10, 2014 at 16:43

    Hello,

    Please provide us with FTP and admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 10, 2014 at 16:41

    Hello,

    You can upload your own image for Size guide box in XMarket – Theme Settings > Single Product Page > Size Guide img
    Then you can choose for which product to show it: go to Products > select the needed product > Custom Settings (at the bottom of the page) > tick “Enable Size Guide on this product”.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 10, 2014 at 16:16

    Hello,

    You need add this code into custom.css file:
    #breadcrumb a {z-index: 1;}

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 10, 2014 at 16:12

    Hello,

    Yes, please. We need them to check the issue with the contact form.
    You can provide the credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 10, 2014 at 16:10

    Please specify what changes have you made after which the shop started to work wrong.
    Sorry but it can’t be just broken. Something was the reason. You might have made some modifications.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 10, 2014 at 16:07

    Hello,

    Could you please provide us with wp-admin panel credentials to your new site and the old one?
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 10, 2014 at 15:56

    You can use “Products” element in Visual Composer editor to display products on the home page.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 10, 2014 at 15:51

    Sorry, but this is a bug in the theme. We recommend you to create a ticket at http://support.8theme.com and our specialists will look into this issue more deeply.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 10, 2014 at 15:04

    Hello,

    1. You can find the images to edit in the directory wp-content/themes/legenda/images/
    3. Sorry, but there is no such feature n our theme. You can only display one slider for all product categories. It can be done in Theme Options > Shop > Product Page Banner and insert shortcode of your slider.
    4. As I see the favicon you selected http://lumispirit.no/wp-content/uploads/2014/01/favicon.png in Theme Options > Header is being displayed. Try to clear your browser cache to check it.
    5. To remove products under subcatogories you need go to Products > Categories, select the category “Mening & Intensjon”, find “Display type” field and select “Subcategories” instead of “Both”.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 10, 2014 at 14:21

    Hello,

    I’ve updated Woocommerce file and the notification has disappeared.
    Also I’ve changed your code in style.css:

    .menu {
        width:100%;
        text-align: center;
        padding:0 0 5px 0;
        margin-top: 10px;
    }

    to

    ul#top {
        width:100%;
        text-align: center;
        padding:0 0 5px 0;
        margin-top: 10px;
    }

    Please check the site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 10, 2014 at 14:08

    Hello,

    We’re sorry for inconveniences you had to experience.
    I’ve just edited style.css in the child theme folder. Please check your site now.
    Sorry, but that is the max value for menu. To make it more smaller you need to edit the style of all buttons for the menu items.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 10, 2014 at 13:39

    Could you please specify after which actions your site has started working incorrectly?
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 10, 2014 at 13:18

    Hello,

    Please resend your email via ticket at http://support.8theme.com > Submit a Ticket. Our specialists will reply during 48 hours.

    Thank you for the recommendations. We’ll take it into account and think it over.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 10, 2014 at 13:12

    Hello,

    As I see you’re still using the old Blanco Version 2.8. Please update it to 2.9.2 version. If the issue still persists after update, please let us know.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 10, 2014 at 13:08

    Hello,

    We’re glad you was able to resolve the issues.
    If you need more help let us know.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 10, 2014 at 13:06

    Hello,

    To add an image under ‘register/sign in’ links you need edit the file header.php in Appearance > Editor and find the code <?php get_template_part( 'et-links' ); ?> (line 103). After this code you should add the url to your image.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 29,941 through 29,970 (of 31,366 total)
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