Forum Replies Created

Viewing 30 posts - 29,671 through 29,700 (of 31,366 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2014 at 16:41

    Hello,

    Please upload the archive with the theme update to some folder in your FTP account (for example, to wp-content/themes directory) and we’ll help you to update the theme.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2014 at 16:32

    Hello,

    Please note we provide plugins of the latest versions implemented in our theme. If there is a new version of some plugin and you want to update it immediately, you need buy the license yourself or you can wait for our new theme release where it’ll be updated.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2014 at 16:29

    Hello,

    Woocommerce is a free plugin http://wordpress.org/plugins/woocommerce/
    You should contact them without any codes.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2014 at 16:20

    Hello,

    As I see the menu is showing fine.

    Could you please clarify with more details what the problem is?
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2014 at 16:11

    Hello,

    Yes, it’s fully compatible with our theme.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2014 at 15:30

    Hello,

    A horizontal line of menu bar changes to a vertical line menu bar.

    Could you please show us a screenshot, as it’s unclear what you mean? And please show us where you see the content “HOW MUCH WE CAN OFFER YOU”.
    Please provide us with wp-admin panel credentials in Private Content as well.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2014 at 15:13

    Hello,

    Are you using the latest theme version 2.2? Did you make the 1st installation of the theme or upgraded it to the latest version? If you upgraded it, did you follow the instructions (especially the notification): https://www.8theme.com/demo/docs/legenda/index.html#!/upgrade ?
    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2014 at 15:09

    I’ve created a new row with counters on the Home page and made some modifications in style.css of the child theme. Please check the page and edit the row to your needs.
    Sorry, but your question about footer is a bit unclear. Could you please clarify with more details?
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2014 at 14:42

    Hello,

    You’re welcome.
    We’ve created the topic regarding slow load issues. Please refer to that topic: https://www.8theme.com/topic/slow-site-loading/page/5/#post-7623

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2014 at 14:39

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2014 at 14:28

    Hello,

    You can add this code into custom.css file to move the text on banners:

    div.banner-inner {
        padding-top: 95px;
        float: right;
    }

    Or please clarify where exactly you want to move the text.

    Here you can watch the tutorial how to create custom.css.

    Your products were displaying incorrectly because you selected 6 products per row in Theme Options > Products Page Layout. The reason might be your images are too big. I’ve changed that value to 4 products and now they are displaying fine. Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2014 at 14:17

    Could we also have wp-admin panel credentials?
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2014 at 14:06

    Hello,

    To fix this error you need copy review-order.php from wp-content/plugins/woocommerce/templates/checkout directory to wp-content/themes/blanco/woocommerce/checkout and overwrite the existing file.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2014 at 14:04

    Hello,

    The problem was you had spaces in the code in wp-content/themes/idstore/code/functions.php file. I’ve cleared it and now wp-admin panel is loading fine. Please check it and clear browser cache before.
    Images should be uploaded without problems as well.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2014 at 13:36

    Hello,

    Sorry, but as we told you before you should contact your hosting provider regarding SSL issue.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2014 at 13:34

    Sorry, but it’s difficult to provide you with the correct code without seeing the site.
    You can upload the files to your host and activate maintenance mode for the site while working on it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2014 at 12:17

    Please add this code into custom.css file:

     span.active { color: #1DB4EB; text-align: center; }
    .font-large { font-size: 72px; }

    How to create custom.css you can watch here.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2014 at 11:59

    Hello,

    Could you please provide us with the link to your site?
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2014 at 11:51

    Hello,

    I’ve just checked your site and testimonials are active and rotating without any problems.
    Please try to check it with some other browser or clear your browser cache.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2014 at 11:46

    Hello,

    Sorry but it requires additional customization and is a paid service.
    We’ll take your suggestion into account and perhaps it’ll be implemented in future release.

    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2014 at 11:43

    Hello,

    Do you mean the images are displayed like this?

    If it’s the problem then you have to reupload the first image with smaller size. Now its dimensions are 500px × 602px, but should be 500px × 329px.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2014 at 11:22

    Hello,

    You had to delete wpbakery folder from the theme directory before updating to 2.2 version.
    Please read our notification: https://www.8theme.com/demo/docs/legenda/index.html#!/upgrade
    I’ve already removed it. Please check your site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 24, 2014 at 11:16

    Hello,

    Please provide us with the link to your site and wp-admin panel credentials in Private Content.
    Just to confirm: you want to change font color and font size for footer menu only for mobile device, not for desktop, don’t you?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2014 at 21:27

    Hello,

    You’ve been already replied in this topic regarding social media buttons.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2014 at 21:24

    To remove featured image and social media sharing bar please add this code into custom.css file:
    .post-images, .post-single .post-share {display: none;}

    Here you can watch the tutorial how to create custom.css.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2014 at 21:17

    Hello,

    I’ve modified the file legenda/framework/options.php. Now your site and admin panel are accessible. Please check and clear browser cache before.
    But we still recommend you to upgrade the theme to the latest version. Read our documentation carefully: https://www.8theme.com/demo/docs/legenda/#!/upgrade

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2014 at 21:03

    If you need to edit the file /code/functions.php, then you need create the folder “code” in the child theme directory and copy functions.php into there. After that you may modify this file and the original one will be untouchable.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2014 at 20:28

    Hello,

    Could you please clarify what exactly you need to do with “blog_breadcrumb” function?
    Are you making any changes currently?
    As I see the default theme is enabled.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2014 at 20:19

    Hello,

    Sorry, but we don’t recommend you to hide that menu item. “Theme Options” is needed for you to make some configuration on the site.
    May we know the reason you want to hide the settings?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2014 at 20:16

    Hello,

    1. Do you want to remove featured image from post and blog page or just from posts and keep it on the blog page?
    2. Please provide us with the link where social media sharing bar is displayed.

    Regards,
    Eva Kemp.

  • 1 2 3 … 989 990 991 … 1,044 1,045 1,046
    Viewing 29,700 results - 29,671 through 29,700 (of 31,366 total)
Viewing 30 posts - 29,671 through 29,700 (of 31,366 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.