Forum Replies Created

Viewing 30 posts - 29,701 through 29,730 (of 31,366 total)
1 2 3 … 990 991 992 … 1,044 1,045 1,046
  • Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2014 at 20:13

    Hello,

    You’re welcome.
    Have a good day too!

    Regards,
    Eva Kemp.

    #7822 Copied In reply to: Add border to header
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2014 at 20:11

    Hello,

    Unfortunately this requires additional customization. We’re sorry but our specialists are unable to assist on some additional modifications due to a lot amount of work. If you have needed skills you may try to do it yourself.

    Please take our apologies.

    Regards,
    Eva Kemp.

    #7821 Copied In reply to: Dark theme template / shopping cart and checkout page
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2014 at 20:02

    Hello,

    To add “follow us” buttons you need find the code for some social network (you may contact their support or read documentation). For example, to get “follow us” button of Facebook you can refer to this page to generate the code https://developers.facebook.com/docs/plugins/follow-button and insert that code into text editor of a page you want to display it on.

    Regards,
    Eva Kemp.

    #7820 Copied In reply to: Follow us buttons
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2014 at 19:55

    1. Do you want to decrease main image size? Please upload smaller image: 460px × 523px.
    4. As I see “Category” text isn’t displayed now. Please clear the cache of your browser and check again.
    5. I’ve tested Contact form and again the email has been sent to Spam box of my email account. Please recheck it.

    Regards,
    Eva Kemp.

    #7819 Copied In reply to: Product single page
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2014 at 19:32

    Hello,

    You can remove them in Theme Options > Single Product Page > Show share buttons > Off.

    Regards,
    Eva Kemp.

    #7817 Copied In reply to: Disabling Social Media sharing buttons
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2014 at 18:40

    You’re welcome.

    Regards,
    Eva Kemp.

    #7813 Copied In reply to: Widget to display selected category only
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2014 at 18:40

    Hello,

    This issue persists with default theme too. It’s not related to our theme, but Woocommerce configuration. We recommend you to contact their support for the solution.

    Regards,
    Eva Kemp.

    #7812 Copied In reply to: Unable to edit items in cart
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2014 at 18:30

    Unfortunately I’m unable to log in to admin panel now. Have you changed the password?

    Do you want testimonials to be displayed like this?

    If so, then you need add this code into custom.css file:

    .testimonials-text {border: none;}
.testimonials-slider {background-image: url('/wp-content/themes/legenda/images/quote2.png') !important;
background-position: 10px 85px;}
.vc_custom_1403233036931 {background-color: none !important;}

    Regards,
    Eva Kemp.

    #7810 Copied In reply to: A definitive shortcode list?
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2014 at 18:10

    As I see you have old theme version. Please update it to the latest 2.2 version. Don’t forget to read carefully our documentation before upgrading.

    Regards,
    Eva Kemp.

    #7809 Copied In reply to: Altering Product Information Tabs
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2014 at 16:15

    Hello,

    1. Please provide us with the link where you use one of those widgets and wp-admin panel credentials in Private Content.
    2. Please provide us with the links where the text isn’t translated and we’ll guide you what files to edit to translate it.

    Regards,
    Eva Kemp.

    #7798 Copied In reply to: No Thumbnails in Widgets & Translation in German ist complete
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2014 at 14:03

    Hello,

    We’re very sorry for such long delay, but we couldn’t understand what caused the problem. Currently the Register link is redirecting to German page version.
    Also we recommend you to contact wpml support, they may suggest you some solution.

    I’ve tested the link to restore password and it redirects to the page where you’re suggested to enter a new password.
    Was this issue resolved?

    Regards,
    Eva Kemp.

    #7786 Copied In reply to: Shipping methods don't appear in checkout page for Internet Explorer
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2014 at 13:50

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #7782 Copied In reply to: Portfolio pictures not right
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2014 at 13:47

    Unfortunately we don’t have such feature in our theme. Sorry.
    Please clarify what link you need. Do you need the link for Woocommerce plugin to install it or the link to their documentation?

    Regards,
    Eva Kemp.

    #7780 Copied In reply to: Widget to display selected category only
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2014 at 13:28

    Hello,

    Sorry, but your request is unclear. Could you please clarify where you want specific post category to be displayed? Are you trying to make changes in Visual Composer?

    Regards,
    Eva Kemp.

    #7774 Copied In reply to: Widget to display selected category only
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2014 at 12:14

    Sorry, but what you’re trying to do requires additional customization in the theme files.
    This service isn’t for free. Unfortunately our specialists are unable to assist on additional customization due to a lot amount of work.
    If you have needed skills you may try to modify it yourself.
    Please take our apologies.

    Regards,
    Eva Kemp.

    #7761 Copied In reply to: Move post and page titles out of breadcrumbs container in to actual post/page
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2014 at 11:25

    Could you please provide us with wp-admin panel credentials in Private Content?

    Regards,
    Eva Kemp.

    #7757 Copied In reply to: Move post and page titles out of breadcrumbs container in to actual post/page
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2014 at 10:28

    Hello,

    Please provide us with wp-admin panel credentials as well.

    Regards,
    Eva Kemp.

    #7756 Copied In reply to: Visual Composer & Slow load speed
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2014 at 10:26

    Hello,

    They are loaded for the work of some theme elements. We’ll try to optimize this in the future update.
    Thank you for understanding.

    Regards,
    Eva Kemp.

    #7753 Copied In reply to: Excessive CSS and JavaScript Loading
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2014 at 09:41

    Hello,

    You can achieve this by doing the changes in Theme Options > Header > Breadcrumb Type > select “Wide Block”.

    Regards,
    Eva Kemp.

    #7749 Copied In reply to: Move post and page titles out of breadcrumbs container in to actual post/page
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2014 at 09:22

    Hello,

    Please refer to this topic https://www.8theme.com/topic/slow-site-loading/page/5/#post-7623
    The answer has been already given in there.
    Thank you.

    Regards,
    Eva Kemp.

    #7747 Copied In reply to: Slow site loading
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2014 at 09:20

    Ok. We’ll do our best to fix all bugs in the next release.
    If you have any questions, don’t hesitate to contact us.

    Regards,
    Eva Kemp.

    #7746 Copied In reply to: Post thumbnails don't show properly sometimes
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2014 at 09:18

    Hello,

    Please provide us with the link to your site and wp-admin/FTP credentials in Private Content.
    Where are you trying to insert that code?

    Regards,
    Eva Kemp.

    #7745 Copied In reply to: Javascript on footer link image
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2014 at 09:14

    Hello,

    1. You can change it in admin panel > Woocommerce > Settings > Products tab > Product Image Sizes.

    2. This option is related to Woocommerce settings. Please contact them regarding this question.

    3. You can select the position of “Wishlist” button in Woocommerce > Settings > Wishlist tab > Position.

    4. To remove the category text you need add this code into custom.css:
    .single-product-page .product-info .posted_in { display: none; }

    Regards,
    Eva Kemp.

    #7743 Copied In reply to: Product single page
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2014 at 08:59

    Hello,

    Could you please provide us with the link of the page where tabs are displayed and login credentials to wp-admin panel and FTP?

    Thank you.
    Regards,
    Eva Kemp.

    #7741 Copied In reply to: Altering Product Information Tabs
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2014 at 08:54

    Hello,

    I’ve just tested the Cart page and a product is added correctly and all attributes are written.
    Could you please show us a screenshot where you have problem?
    Thank you.

    Regards,
    Eva Kemp.

    #7737 Copied In reply to: Unable to edit items in cart
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2014 at 08:44

    Hello,

    Sorry but we don’t provide any SEO plugins. It’s up to clients what SEO plugin to use. You may also activate this one: All In One SEO if it suits you.

    Regards,
    Eva Kemp.

    #7732 Copied In reply to: Best SEO plugin for this theme with Woocommerce
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2014 at 08:41

    Hello,

    As I understood you correctly you want to disable breadcrumbs but keep the titles, don’t you?
    Please provide us with the link where you want to remove them from.

    Regards,
    Eva Kemp.

    #7731 Copied In reply to: Move post and page titles out of breadcrumbs container in to actual post/page
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2014 at 08:37

    Hello,

    Have you disabled Legenda theme currently?
    What version of Legenda theme are you using? Have you made any changes in its original style.css file?

    Regards,
    Eva Kemp.

    #7726 Copied In reply to: Post thumbnails don't show properly sometimes
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2014 at 08:18

    Hello,

    Please provide us with FTP credentials as well.
    Thank you.

    Regards,
    Eva Kemp.

    #7722 Copied In reply to: Drop down menus are disabled once an order is placed
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2014 at 08:01

    Hello,

    Thank you for the details, but we are unable to connect to your FTP account.
    Please check the credentials you provided us with.

    Regards,
    Eva Kemp.

    #7715 Copied In reply to: Portfolio Items & Page (Same Size)
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    Viewing 29,730 results - 29,701 through 29,730 (of 31,366 total)
Viewing 30 posts - 29,701 through 29,730 (of 31,366 total)
1 2 3 … 990 991 992 … 1,044 1,045 1,046

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