Tagged: autorotate, testimonials
The testimonial widget dont´s work, I configured it to rotate in 5000 milisecond and doesn´t work. The widget is place in the bottom of the home page.
http://www.zinzinmadrid.com
Regards
As afrobot said…
The testimonial widget dont´s work, I configured it to rotate in 5000 milisecond and doesn´t work. The widget is place in the bottom of the home page.
My website is http://www.rockinsparkles.com/
Thank you in advance
Hello @dimakoren,
Please provide us with wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello @dimakoren,
As I see you have very old Visual Composer version. Please update it and check if it fixes the issue. To update the plugin you need download the theme archive at http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906 where we’ve recently included the updated versions of plugins VC and Revolution Slider. After you unzip the archive you’ll find the plugins in legenda/framework/plugins directory. Upload the new version via FTP and remove the old one.
Regards,
Eva Kemp.
Hello,
I checked your site in Chrome, FireFox, Opera, and Safari browsers. In each of them the widget works well.
Try to update your browser, please.
Regards,
Robert Hall.
I downloaded the latest version of chrome, Firefox and still not working.
I attached images below of how it looks, there is no timer bar and nothing rotates. ALSO, when I select hide arrows for testimonial widget it doesn’t hide it. It’s not responding at all.
https://www.dropbox.com/s/nlsvx185xceahi9/Not%20Working1.png
Hello @dimakoren,
Have you changed the password for wp-admin panel? We’re unable to log in now.
Please provide us with the correct one and FTP credentials as well.
Thank you.
Regards,
Eva Kemp.
Hi @eva
Please check my site…my user & password is the same as before:
the testimonials widget is located http://www.rockinsparkles.com/test
I downloaded the latest version of chrome, Firefox and still not working.
I attached images below of how it looks, there is no timer bar and nothing rotates. ALSO, when I select hide arrows for testimonial widget it doesn’t hide it. It’s not responding at all.
https://www.dropbox.com/s/nlsvx185xceahi9/Not%20Working1.png
Hello,
In this case we recommend you to create a ticket at http://support.8theme.com/ regarding this issue and our specialists will look into it more deeply.
Don’t forget to include your FTP and admin panel credentials in the ticket.
Regards,
Eva Kemp.
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