I’ve updated the theme.
Please check if everything is working fine.
Regards,
Eva Kemp.
Eva Kemp
Participant
June 25, 2014 at 10:05
Hello,
Please provide us with the link to your site.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
June 25, 2014 at 09:43
Hello,
As I see fixed header is showing in responsive design. Have you fixed it?
Please clarify what issue you have with responive top bar.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
June 25, 2014 at 09:34
Hello,
Please confirm you’ve created backup of your files as well.
Then we’ll proceed with the upgrade.
Regards,
Eva Kemp.
Eva Kemp
Participant
June 25, 2014 at 09:32
You’re welcome.
Regards,
Eva Kemp.
Eva Kemp
Participant
June 25, 2014 at 09:31
Hello,
Please provide us with FTP and admin panel credentials in Private Content.
Also please clarify what exactly you want to do with the breadcrumbs.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
June 25, 2014 at 09:21
Hello,
As I see there is only the shortcode [contact-form-7 id="478" title="Sans titre"] displayed on the page. Please enable your contact form to be able to see the difference.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
June 25, 2014 at 09:18
Hello @johnannetti,
In Legenda theme you can disable Responsive design in Theme Options > Responsive > Enable Responsive Design > Off.
Regards,
Eva Kemp.
Eva Kemp
Participant
June 25, 2014 at 09:15
Hello,
I’ve installed the theme and activated it.
Please check the site now.
Regards,
Eva Kemp.
Eva Kemp
Participant
June 25, 2014 at 08:57
Hello,
Sorry, but this option is for our site only not for the theme. If you wish to place such panel on your site we can do this as a paid service. If you agree please create a ticket at https://support.8theme.com/
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
June 25, 2014 at 08:53
Unfortunately our specialists are unable to assist on additional customization due to a lot amount of work. We’re very sorry. If you have needed skills you may try to modify the files yourself.
Regards,
Eva Kemp.
Eva Kemp
Participant
June 25, 2014 at 08:50
Hello,
We’ve updated Visual Composer for you and the notification has disappeared.
Please check it from your side.
Regards,
Eva Kemp.
Eva Kemp
Participant
June 25, 2014 at 08:46
Hello,
Sorry, but could you please clarify with more details?
It would be better if you show us a screenshot of the problem.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
June 25, 2014 at 08:13
Hello,
As I see you’ve changed the title.
Sorry but there is no such feature to change the title of Blog page for one post.
Please take our apologies for inconveniences.
Regards,
Eva Kemp.
Eva Kemp
Participant
June 24, 2014 at 21:17
Than you for the access.
Could you please show us a screenshot of the message as I can’t see it in your admin panel?
Regards,
Eva Kemp.
Eva Kemp
Participant
June 24, 2014 at 21:12
You’re welcome.
Sorry, but it’s up to you what plugin to use.
We don’t guarantee full compatibility of 3rd-party plugins with our theme.
Regards,
Eva Kemp.
Eva Kemp
Participant
June 24, 2014 at 21:02
You’re welcome.
Regards,
Eva Kemp.
Eva Kemp
Participant
June 24, 2014 at 20:16
Please specify where the content of your site is located. Is it in the root of /public_html folder or in /public_html/www.ginediboutique.com directory?
Also please upload the archive of the theme via FTP to the themes folder to check the issue.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
June 24, 2014 at 20:11
None of the theme files have been modified, so there is nothing to back up. But we recommend you always to create back up before any update.
Regards,
Eva Kemp.
Eva Kemp
Participant
June 24, 2014 at 19:27
The modifications have been made in style.css of the child theme and you can check how that row is created in Pages > Home page via VC editor.
Regards,
Eva Kemp.
Eva Kemp
Participant
June 24, 2014 at 19:24
Hello,
Unfortunately we can’t log in to your FTP account. The credentials are incorrect. Please check them and provide us with the correct ones.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
June 24, 2014 at 19:19
Please provide us with FTP and admin panel credentials in Private Content.
Regards,
Eva Kemp.
Eva Kemp
Participant
June 24, 2014 at 19:17
Please check it now.
Is it what you were trying to achieve?
Regards,
Eva Kemp.
Eva Kemp
Participant
June 24, 2014 at 18:24
Hello,
Please provide us with FTP and admin panel credentials.
The site you provided us with doesn’t work. Please check if you spelled it correctly.
Regards,
Eva Kemp.
Eva Kemp
Participant
June 24, 2014 at 18:20
Please check your site now. I’ve made some modifications in custom.css file.
Regards,
Eva Kemp.
Eva Kemp
Participant
June 24, 2014 at 17:51
Hello,
You won’t lose your images/products. If you made some changes in the original theme files, they will be overwritten during update. Did you change any part of the code in the theme files? We recommend you to create a backup of the files and database.
Regards,
Eva Kemp.
Eva Kemp
Participant
June 24, 2014 at 17:48
Hello,
The reason is you selected “News” page for posts to be displayed on in Settings > Reading > Front page displays. So, that title can be changed only if you change the title of the “News” page.
Regards,
Eva Kemp.
Eva Kemp
Participant
June 24, 2014 at 16:59
Hello,
Thank you for the feedback!
You’re welcome.
Have a good day!
Regards,
Eva Kemp.
Eva Kemp
Participant
June 24, 2014 at 16:58
Hello,
Sorry, but you provided us with the restricted permissions for wp-admin panel and we’re unable to check the issue with VC.
Please give us permissions to be able to check the pages in wp-admin panel.
Regards,
Eva Kemp.
Eva Kemp
Participant
June 24, 2014 at 16:53
Hello,
You can create redirect via .htaccess file.
Insert this code Redirect 301 /portfolio/real-kitchen-hilariously-dresses-up-as-alinea-for-halloween/ http://site_name_you_wish_to_redirect_to
“/portfolio/real-kitchen-hilariously-dresses-up-as-alinea-for-halloween/” – you can replace it with the path to your portfolio project.
Your hosting provider should give you more information regarding .htacccess redirect.
