Forum Replies Created

Viewing 30 posts - 29,581 through 29,610 (of 31,366 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    June 30, 2014 at 08:57

    Hello,

    We’ve sent the latest version of VC plugin to your email. Please check.
    You don’t need to fill in any license keys. If you want to update the plugin yourself then you have to buy the license or wait for our new theme release where the updated version will be included.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 30, 2014 at 08:49

    Hello,

    You can try change position of the wishlist button in Woocommerce > Settings > Wishlist tab > Position > Use shortcode.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 30, 2014 at 08:44

    Hello @Ernstjandevries,

    Your site is under maintenance mode and we’re unable to view it. Could you please provide us with the wp-admin credentials?
    Also please show us the links where some words can’t be translated.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 30, 2014 at 08:38

    Hello,

    As I’ve advised you try to disable some plugins to see if it speeds the site loading. Especially pay attention to “jetpack” plugin. Check the site with the disabled plugin.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 30, 2014 at 08:34

    Hello,

    You can achieve this in Theme Options > Single Product Page > Ajax “Add to cart” (for simple products only) > On.
    Unfortunately this option doesn’t work for variable products.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 30, 2014 at 08:31

    Hello,

    I’ve made changes in custom.css and this issue ( http://juegosdigital.com/wp-content/uploads/2014/06/Screenshot_2014-06-27-20-43-46.png ) has been fixed.
    I’ve added this code into custom.css to remove the separation between the menu and slider:

    .ls-xmarket {
        margin-top: -15px !important;
    }

    Please check.

    Sorry but I don’t see any issues on my side what you showed on the 1st screenshot:

    Could you please clarify what you are trying to do on the 3rd screenshot?
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 30, 2014 at 08:09

    Hello,

    Did you check the site load with default theme? Is it loading faster?
    The problem may be caused by some plugins you’re using. Try to disable them and check if the site speed increases.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 30, 2014 at 08:00

    Hello,

    What version of IE are you using? If it is the old one you should definitely update it. The problem might be caused by the lack of memory and when you increased the value it helped.
    Are you still experiencing any issues with the site display?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 28, 2014 at 11:30

    Hello,

    As I see Price filter is working fine:

    Could you please show us a screenshot?
    Is it not working in other browser too?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 28, 2014 at 09:43

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 28, 2014 at 09:42

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 27, 2014 at 21:26

    Hello,

    You can enable share buttons in Theme Options > Single Product Page > Show share buttons > On.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 27, 2014 at 21:24

    Hello,

    This article should help you to add social icon links
    http://en.support.wordpress.com/add-social-media-buttons-to-your-sidebar-or-footer/
    You can add them using Text widget for “Place in header top bar” area in Appearance > Widgets.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 27, 2014 at 18:17

    Please refer to WP documentation you were provided earlier how to include files in child theme. If you use the correct code changes should take effect. There is only an exception you have to make style changes in custom.css, not in style.css of child theme.

    Please take our apologies.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 27, 2014 at 18:03

    Hello,

    You can replace the logo and copyright text in footer with some widget in Appearance > Widgets, edit Footer Copyright and Footer Links areas.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 27, 2014 at 15:23

    Hello,

    There is no deceit in our statement! The theme supports child theme and if correct code is used there is no problem. It is an inconvenience that the features of our theme are not pluggable, but it’s not a bug, because it is not a compulsory condition!
    The only issue is that all additional CSS styles for the theme must be written in custom.css file.

    Thank you for understanding.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 27, 2014 at 13:37

    Hello,

    Please provide us with the links where Price filter and featured products can’t be displayed and your credentials to wp-admin panel in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 27, 2014 at 12:19

    Hello,

    Sorry, but there is a bug with translation in our theme. You need translate some words in the theme files.
    Please provide us with the links where you can’t translate some words and we’ll guide you what files to edit.

    Concerning Visual Composer, go to Settings > Visual Composer > General Settings tab and select Content types you want Visual Composer editor to be displayed on.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 27, 2014 at 09:53

    Hello,

    We’re very sorry, but there is a bug in theme and subfolders in child theme directory may not work, you can make changes only in the parent theme.
    This bug should be fixed in our future update.

    Please take our apologies for the inconveniences.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 27, 2014 at 08:49

    Hello,

    Sorry, but we don’t have such feature in our theme.
    Yes, you need create a custom template for this. The article may help you: http://www.wpbeginner.com/wp-themes/create-custom-single-post-templates-for-specific-posts-or-sections-in-wordpress/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 27, 2014 at 08:42

    Hello,

    You need add the categories and subcategories to the menu in Appearance > Menus. Our documentation will help you to create columns as shown on our demo site: https://www.8theme.com/demo/docs/legenda/index.html#!/primary_menu
    Unfortunately when you create a new category you should add to the menu manually.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 27, 2014 at 08:38

    Hello,

    1a,1b. To change background on mobile use this code into custom.css file:
    @media (max-width: 959px) { body {background: #DEDBDB !important; text-align: left;}}

    1c. Please use this code in custom.css:
    @media (max-width: 480px) {.home .banner .button, .home-page .banner .button { font-size: 10px; background: #F00;}} (change the value for background color to yours)

    2a. You can change the text in .po files where you translated it.

    2b. You need make changes for this class .links ul li a to modify the styles.

    2c. To change button color:

    .fl-r.checkout-button.button.big {
        background: none repeat scroll 0% 0% #808080; }

    (replace the color number with yours)

    2d. You may try edit wp-content/themes/xmarket/woocommerce/global/breadcrumb.php to change the breadcrumbs.

    2e. You can translate the words in the file wp-content/themes/xmarket/woocommerce/single-product/meta.php.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 26, 2014 at 21:15

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 26, 2014 at 21:14

    Hello,

    Please provide us with the link to your site and wp-admin panel credentials.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 26, 2014 at 18:38

    Hello,

    Yes, you can upload your logo image via Blanco – Theme Settings > Header.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 26, 2014 at 18:36

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 26, 2014 at 18:08

    Hello,

    I’ve changed the id for layerslider shortcode on your home page:

    Please check the site.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 26, 2014 at 16:00

    Please use this code for the fixed header of the site realkitchenchicago.com:
    .fixed-header-area .fixed-header .logo-with-menu {width: 300px;}
    and this one for montrose.realkitchenchicago.com:
    .fixed-header-area .fixed-header .logo-with-menu {width: 350px;}

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 26, 2014 at 15:52

    Hello,

    Sorry, but if you want to remove the cart widget text, it will be removed from desktop layout too.
    So, instead we can remove account login logo and search logo and move the shopping cart widget to the right.
    Please add this code into custom.css file:

    @media (min-width: 768px) and (max-width: 979px) { .top-bar .my-account-link {
        display: none !important;}
    
    .header .shopping-cart-widget {
        text-align: right !important;
        left: 70px !important;
    
    .top-bar .search .search-link {display: none !important;}
    .header-type-2 .top-bar {height: 30px !important;}}

    If there are still some problems please provide us with wp-admin panel credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 26, 2014 at 15:26

    Hello,

    Can’t you click any links with default theme too? Please check it and check your site with some other browser as well.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 29,581 through 29,610 (of 31,366 total)
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