Page 986 – 8theme.com

Forum Replies Created

Viewing 30 posts - 29,551 through 29,580 (of 31,366 total)

← 1 2 3 … 985 986 987 … 1,044 1,045 1,046 →

Eva Kemp

Participant

July 1, 2014 at 15:06

If the back up was made before your current theme configuration, then you’ll lose the changes that were made, but if you created the back up after the theme modifications then you’re safe to restore it.

We suggest you to create a back up of the theme configuration you have now and update the theme. After that replace the theme files with the ones you made changes to.

Regards,
Eva Kemp.

#8468 Copied In reply to: "Enable your javascript problem"

Eva Kemp

Participant

July 1, 2014 at 14:51

Hello,

We’ve replaced /* Ajax Filter */ script in themes/theleader/js/etheme.js file. You can check it there as now it has correct code.

Regards,
Eva Kemp.

#8465 Copied In reply to: Slow Site Loading

Eva Kemp

Participant

July 1, 2014 at 14:22

You’re always welcome.

Regards,
Eva Kemp.

#8464 Copied In reply to: some defects in smartphone

Eva Kemp

Participant

July 1, 2014 at 14:07

Could you please provide us with the topic link where you were helped with that problem?
Thank you.

Regards,
Eva Kemp.

#8459 Copied In reply to: Slow Site Loading

Eva Kemp

Participant

July 1, 2014 at 14:05

If I understood you correctly you wan to create some tabs inside the current “custom tab”, don’t you?
If so you should contact Woocommerce support as tabs configuration is related to them.

Regards,
Eva Kemp.

#8458 Copied In reply to: some defects in smartphone

Eva Kemp

Participant

July 1, 2014 at 13:54

Hello,

I didn’t make any changes on your site to stop products loading at the middle or bottom of the page.
Perhaps a specialist who are working on your ticket made some modifications.
You should receive an answer within the day.
Please wait a little.

Thank you.

Regards,
Eva Kemp.

#8455 Copied In reply to: Slow Site Loading

Eva Kemp

Participant

July 1, 2014 at 11:53

Hello,

The link you provided is not found. Are you making any changes currently?

Regards,
Eva Kemp.

#8446 Copied In reply to: Visual composer

Eva Kemp

Participant

July 1, 2014 at 11:50

Hello,

You’re welcome.

Regards,
Eva Kemp.

#8443 Copied In reply to: checkout image

Eva Kemp

Participant

July 1, 2014 at 11:49

As I see you have old theme version. Please update it to the latest one (3.4): https://www.8theme.com/demo/docs/idstore/index.html#!/upgrade as some bugs are fixed in the new release.
If the problem still persists after update reply back to us.

Regards,
Eva Kemp.

#8441 Copied In reply to: "Enable your javascript problem"

Eva Kemp

Participant

July 1, 2014 at 11:34

Hello,

You’re welcome.

Regards,
Eva Kemp.

#8436 Copied In reply to: site mobile issues

Eva Kemp

Participant

July 1, 2014 at 11:34

Hello,

Please provide us with the site name as well and FTP credentials.
Thank you.

Regards,
Eva Kemp.

#8435 Copied In reply to: "Enable your javascript problem"

Eva Kemp

Participant

July 1, 2014 at 11:16

Hello,

Please check the Comments tab now.
Sorry, but your last question is unclear. Could you please describe it with more details?

Regards,
Eva Kemp.

#8432 Copied In reply to: some defects in smartphone

Eva Kemp

Participant

July 1, 2014 at 11:01

You’re welcome.
We’re glad the problem has been fixed.

Regards,
Eva Kemp.

#8430 Copied In reply to: Problem with TGM_Bulk_Installer_Skin

Eva Kemp

Participant

June 30, 2014 at 21:28

Hello,

If you want to enable zoom for a single product you should check “Enable Cloud Zoom for products” in Blanco – Theme Settings > Single Product Page.

Regards,
Eva Kemp.

#8381 Copied In reply to: Products page

Eva Kemp

Participant

June 30, 2014 at 21:12

Hello,

You are using old version of the theme. Please update it to the latest one (1.5): https://www.8theme.com/demo/docs/leader/#!/upgrade
If the errors are still there after update reply back to us.

Regards,
Eva Kemp.

#8378 Copied In reply to: Shortcode Error

Eva Kemp

Participant

June 30, 2014 at 20:53

Hello,

Please refer to these articles:
http://themeforest.net/forums/thread/wordpress-36-oscar/104947
https://github.com/thomasgriffin/TGM-Plugin-Activation/issues/151
They should help you.

Regards,
Eva Kemp.

#8374 Copied In reply to: Problem with TGM_Bulk_Installer_Skin

Eva Kemp

Participant

June 30, 2014 at 20:49

Hello,

I’ve tried to fill in the coupon code on Checkout page in IE and have got a notification “Coupon code applied successfully”.
Are you using the latest version of IE?
Are there any errors? Please show us a screenshot.

Regards,
Eva Kemp.

#8373 Copied In reply to: Coupon not working in IE

Eva Kemp

Participant

June 30, 2014 at 20:40

Hello,

The login details are incorrect. Please check them.
Also please provide us with more information. What font were you using?
Thank you.

Regards,
Eva Kemp.

#8372 Copied In reply to: Fonts replaced

Eva Kemp

Participant

June 30, 2014 at 18:47

You’re welcome.

Regards,
Eva Kemp.

#8367 Copied In reply to: Contact form

Eva Kemp

Participant

June 30, 2014 at 16:13

Hello,

You can edit contacts.php in wp-content/themes/legenda directory. We recommend you to modify it in a child theme not to lose the changes after theme update.

Regards,
Eva Kemp.

#8364 Copied In reply to: Contact form

Eva Kemp

Participant

June 30, 2014 at 13:33

The modifications have been made. Now it should be fine.
Please check.

Regards,
Eva Kemp.

#8358 Copied In reply to: some defects in smartphone

Eva Kemp

Participant

June 30, 2014 at 13:04

Hello,

I’ve made some changes in custom.css file. Please check if it’s fine now.

Regards,
Eva Kemp.

#8355 Copied In reply to: some defects in smartphone

Eva Kemp

Participant

June 30, 2014 at 11:22

We’re very sorry for such inconveniences, but this issue needs to be investigated by our engineers. So you have to wait for their reply in the ticket.
Thank you for understanding.

Regards,
Eva Kemp.

#8351 Copied In reply to: Slow Site Loading

Eva Kemp

Participant

June 30, 2014 at 10:46

I didn’t make any changes.
To avoid all misunderstandings and misconfiguration we recommend you to proceed with the current conversation in your ticket as some tech may work on it.

Regards,
Eva Kemp.

#8349 Copied In reply to: Slow Site Loading

Eva Kemp

Participant

June 30, 2014 at 10:32

I’ve just tested the products pages and they are loading fine. Is it happening in some other browser as well?

Regards,
Eva Kemp.

#8346 Copied In reply to: Slow Site Loading

Eva Kemp

Participant

June 30, 2014 at 10:03

Our techs will reply on the ticket during 48 hours.
Your site loading takes approximately 7 sec on my side.

Please describe your problem in the ticket and wait for an answer from our engineers.
Thank you.

Regards,
Eva Kemp.

#8340 Copied In reply to: Slow Site Loading

Eva Kemp

Participant

June 30, 2014 at 09:26

Hello,

Please provide us with wp-admin panel and FTP credentials in Private Content.

Regards,
Eva Kemp.

#8337 Copied In reply to: Visual Composer not enabled in TheLeader v1.5

Eva Kemp

Participant

June 30, 2014 at 09:24

In this case we recommend you to create a ticket at http://support.8theme.com/ and our specialists will look into this issue more deeply.

Regards,
Eva Kemp.

#8336 Copied In reply to: Slow Site Loading

Eva Kemp

Participant

June 30, 2014 at 09:22

Hello,

You are welcome and thank you for the feedback.
We really appreciate it!

Have a good day!
Regards,
Eva Kemp.

#8335 Copied In reply to: Adjusting the slider on the homepage

Eva Kemp

Participant

June 30, 2014 at 09:20

Hello,

Sorry, but unfortunately there is an issue with variable products in the code, so this option is available for simple products only.
Please take our apologies for inconveniences.

Regards.
Eva Kemp.

#8334 Copied In reply to: Need some help with a number of issues
← 1 2 3 … 985 986 987 … 1,044 1,045 1,046 →

Viewing 29,580 results - 29,551 through 29,580 (of 31,366 total)

Viewing 30 posts - 29,551 through 29,580 (of 31,366 total)

← 1 2 3 … 985 986 987 … 1,044 1,045 1,046 →

Forum Replies Created

Explore our best WordPress WooCommerce Themes collection