Hello,
The site you provided doesn’t have WordPress installation.
Please give us correct url.
Regards,
Eva Kemp.
Hello,
The site you provided doesn’t have WordPress installation.
Please give us correct url.
Regards,
Eva Kemp.
Hello,
Sorry, but these are default Woocommerce permalinks.
You have to contact their support if you want to customize them.
Regards,
Eva Kemp.
Hello,
I don’t see W3 Total Cache plugin among the plugins in your wp-admin panel.
Have you removed it?
Regards,
Eva Kemp.
Hello,
Please check this test result page:
http://www.webpagetest.org/result/160627_93_CK4/1/details/
As you can see slow loading is caused by images.
Try to optimize them.
http://www.sparringmind.com/speed-up-wordpress/
https://www.inmotionhosting.com/support/website/wordpress/heartbeat-ajax-php-usage#heartbeat-in-action
http://premium.wpmudev.org/blog/10-best-image-optimization-plugins-to-speed-up-your-wordpress-site/
http://www.elegantthemes.com/blog/tips-tricks/optimize-images-for-your-wordpress-website
Regards,
Eva Kemp.
Hello,
Please ask your hosting provider support to increase memory_limit value and increase max input vars value to 5000, then try to save changes.
Regards,
Eva Kemp.
Hello,
I don’t see Flickr widget in your footer http://prntscr.com/blks67 .
Please clarify what exactly you want to remove.
Regards,
Eva Kemp.
Hello,
We’ve sent FAQ.xml file to your email address. Please check it.
Import it in Tools > Import > WordPress.
Regards,
Eva Kemp.
Hello,
You need contact your hosting provider support and ask them to increase memory_limit value.
After that check your site.
Regards,
Eva Kemp.
Hello,
Have you added image in category editor in Products > Categories > open a category editor > Thumbnail?
Please check it.
Regards,
Eva Kemp.
Hello,
29. Please use this code in custom.css file:
.ssl-seal img {
width: 100px !important;
}
30. Please read Woocommerce documentation https://docs.woothemes.com/document/change-add-to-cart-button-text/ .
31. Please use this css code:
.etheme_add_to_cart_button.product_type_simple {
box-shadow: 5px 5px 5px grey;
}
32. Sorry, but this is beyond our basic support scope.
Regards,
Eva Kemp.
Hello,
As I see you haven’t set up Screets Chat options:
http://prntscr.com/blk8f4
http://prntscr.com/blk8o8
Edit the settings and check the chat after that.
Regards,
Eva Kemp.
Hello,
We don’t recommend to update Woocommerce plugin till new theme version is released.
Regards,
Eva Kemp.
Hello,
Theme will be updated during the week.
It has nothing to do with those files.
So please revert back to previous Woocommerce version.
Regards,
Eva Kemp.
Hello,
I’ve checked your site and all images are showing, here is the screenshot http://prntscr.com/bljzu0
Regards,
Eva Kemp.
Hello,
You are welcome.
Regards,
Eva Kemp.
Hello,
As I see slider is shown on mobile http://prntscr.com/bklzgi .
What device are you checking in?
Regards,
Eva Kemp.
Hello,
Unfortunately we can’t replicate the issue.
Here are the screenshots how we see your site now:
http://prntscr.com/bjxaed
http://prntscr.com/bjxal0
Regards,
Eva Kemp.
Hello,
The problem is caused by one of your plugins.
Disable them one by one to find it out.
Clear browser cache before checking.
Regards,
Eva Kemp.
Hello,
In this case you may use this css code:
.cart-design-2 .shopping-cart-widget .cart-bag .badge-number {
right: 16px;
}
Regards,
Eva Kemp.
Hello,
I’ve added this code in Custom CSS for desktop section:
.wc-proceed-to-checkout {
float: left;
}
.bag-total-table .checkout-button {
display: table;
}
.paypal_checkout_button {
margin-right: 20px;
float: left;
margin-top: 20px;
}
.paypal_checkout_button img {
margin: 0 !important;
}
Clear browser cache and check Cart page now.
Regards,
Eva Kemp.
Hello,
Please use this code in Global Custom CSS:
.login-link .login-popup input[type=submit] {
background-color: #c6c6c6;
}
form.login input[type="submit"], #customer_login .col-1 h2 {
color: #c6c6c6;
}
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Unfortunately it can’t be done. Sorry.
Regards,
Eva Kemp.
Hello,
You can add your content for empty cart page in Theme Options > E-Commerce > Shop > Text for empty cart.
After what changes Paypal buttons got messed up?
Have you changed WP admin credentials? We can’t log in now.
Regards,
Eva Kemp.
Hello,
What you want to achieve requires additional customization which is beyond our basic support scope.
You can contact our customization service https://www.8theme.com/customization-services/ for more information.
Regards,
Eva Kemp.
Hello,
The issue with items removal will be fixed in the next theme update.
when there are no products in cart, can we hide the $0.00 and icon please?
Unfortunately there is no such option. Sorry.
I need to get the item count in the Cart icon like on the Classico site
It can’t be done with font awesome icon.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
We don’t recommend to update PHP to 7.0 version.
Please keep the current one.
Regards,
Eva Kemp.
Hello,
We recommend you to install WordPress manually and then proceed with theme installation from scratch.
Regards,
Eva Kemp.
Hello,
Please provide WP admin credentials in Private Content.
Regards,
Eva Kemp.