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Can't go to my dashboard after updating woocommerce plugin..

This topic has 5 replies, 2 voices, and was last updated 7 years, 9 months ago ago by Eva Kemp

  • Avatar: sophie
    sophie
    Participant
    June 25, 2016 at 18:00

    Hi, after I’ve updated some plugins on my website, I can’t go to my wordpress dashboard anymore. After I log into my account, the page is blank. Could you help me solve the problem? Is the new woocommerce plugin compatible with the theme?

    Please find my account detail below.

    Thanks!

    Please, contact administrator
    for this information.
    #131095 Copied
    4 Answers
    Avatar: sophie
    sophie
    Participant
    June 25, 2016 at 19:01

    Actually I’ve just restored the older version of woocommerce on my website and things seem to be working again. Could you please let me know how I could safely upgrade to the latest version of woocommerce?

    Thanks!

    #131096 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    June 27, 2016 at 08:00

    Hello,

    We don’t recommend to update Woocommerce plugin till new theme version is released.

    Regards,
    Eva Kemp.

    #131140 Copied
    Avatar: sophie
    sophie
    Participant
    July 4, 2016 at 10:03

    When will the new theme version come out?

    #132328 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    July 4, 2016 at 11:00

    Hello,

    It should be updated within the next 2-3 days.
    You have to wait a little.

    Thank you for your patience.

    Regards,
    Eva Kemp.

    #132337 Copied
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