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About licence Screets Live Chat , slider revolution & WPBakery Visual Composer

This topic has 7 replies, 4 voices, and was last updated 7 years, 10 months ago ago by Eva Kemp

sadam

Participant

June 9, 2016 at 14:44

hallo, i want ask

from the first time i buy legenda theme, i cant user screets live chat . the problem is about licence. when i try to get api, this plugin say i dont have valid license. how to fix it ? This theme does not include any license chat plugin ?

and then for slider revolution & WPBakery Visual Composer, i get notif fot update this plugin with the new version. but one more, the problem is about lisence .

thanks

#sory, my english not good

#129058 Copied

6 Answers

Robert Hall

Support staff

June 9, 2016 at 15:09

Hello,

All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them.
This plugins work fine without activation and you can always get actual version if you want directly from us.
Just ask and we’ll send you current version. We update plugins with theme updates time to time so with each next theme update, plugins will be also updated.
The option with registering of these plugins has been already added to plugin and this only allow you to get automatic updates and support for this plugin directly from author if you need.
You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from author. This is how it works for all themes on Themeforest and not only in our case.

You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall

#129067 Copied

Jack Richardson

Support staff

June 9, 2016 at 15:15

Hello,

To configure and use Screets Live Chat plugin you don’t need a license.
As for plugins update you need to do it via FTP, all required plugins with the latest versions can be downloaded here https://www.8theme.com/download-plugins/.

Best regards,
Jack Richardson.

#129071 Copied

sadam

Participant

June 13, 2016 at 07:37

i have follow your instruction. visual composer & slider revolution now work .

but the live chat plugin stil didnt work

screenshoot : http://prntscr.com/bfq0bh , http://prntscr.com/bfq0wg

#129269 Copied

Eva Kemp

Support staff

June 13, 2016 at 10:13

Hello,

Please provide us with wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#129304 Copied

sadam

Participant

June 26, 2016 at 08:10

sory, for late reply

ok, check private content

Please, contact administrator
for this information.

#131106 Copied

Eva Kemp

Support staff

June 27, 2016 at 08:14

Hello,

As I see you haven’t set up Screets Chat options:
http://prntscr.com/blk8f4
http://prntscr.com/blk8o8

Edit the settings and check the chat after that.

Regards,
Eva Kemp.

#131142 Copied
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