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Topic: Losing sales! Legenda theme breaks woocommerce front end

lcribb

Participant

June 24, 2016 9:31 pm

Hi there

It seems my Legenda theme is breaking my product add-ons front-end. The result is that my customers can’t order. Each product (example link in private content) has size/price and colour options via product add-ons. Nut the size/price options are not selectable. Please help.

I have tested the site and functionality with the standard 2016 theme and it works. I can only assume it’s something to do with this message:

Your theme (LEGENDA – 8theme WordPress theme) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.

I don’t know how to fix it, is this something you can help with please?

Thanks
Theme version: 3.0.1.
WooCommerce version: 2.6.1.

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Robert Hall

Support staff

June 25, 2016 7:47 am

Hello,

Is that happened after update WooCommerce plugin to latest version?

Also we recommend you revert back to the old Woocommerce plugin till the theme update is released.

Regards,
Robert Hall

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lcribb

Participant

June 25, 2016 9:22 pm

I’m not sure when it happened.

Can you tell me when the new legenda theme update is due to be released?

Are you sure it is nothing to do with the templates message above? Could you please advise how to update these files?

Thanks

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Eva Kemp

Support staff

June 27, 2016 7:59 am

Hello,

Theme will be updated during the week.
It has nothing to do with those files.
So please revert back to previous Woocommerce version.

Regards,
Eva Kemp.

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