Losing sales! Legenda theme breaks woocommerce front end

This topic has 4 replies, 3 voices, and was last updated 7 years, 10 months ago ago by Eva Kemp

  • Avatar: lcribb
    lcribb
    Participant
    June 24, 2016 at 21:31

    Hi there

    It seems my Legenda theme is breaking my product add-ons front-end. The result is that my customers can’t order. Each product (example link in private content) has size/price and colour options via product add-ons. Nut the size/price options are not selectable. Please help.

    I have tested the site and functionality with the standard 2016 theme and it works. I can only assume it’s something to do with this message:

    Your theme (LEGENDA – 8theme WordPress theme) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.

    I don’t know how to fix it, is this something you can help with please?

    Thanks

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    June 25, 2016 at 07:47

    Hello,

    Is that happened after update WooCommerce plugin to latest version?

    Also we recommend you revert back to the old Woocommerce plugin till the theme update is released.

    Regards,
    Robert Hall

    Avatar: lcribb
    lcribb
    Participant
    June 25, 2016 at 21:22

    I’m not sure when it happened.

    Can you tell me when the new legenda theme update is due to be released?

    Are you sure it is nothing to do with the templates message above? Could you please advise how to update these files?

    Thanks

    Avatar: Eva
    Eva Kemp
    Support staff
    June 27, 2016 at 07:59

    Hello,

    Theme will be updated during the week.
    It has nothing to do with those files.
    So please revert back to previous Woocommerce version.

    Regards,
    Eva Kemp.

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