Page 977 – 8theme.com

Forum Replies Created

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Eva Kemp

Participant

July 12, 2014 at 10:48

Hello @Naomi,

Unfortunately there is a bug for Ajax Filter in the theme. We’ve taken it into our account and it should be fixed in our future update.
We’re sorry for inconveniences.

Regards,
Eva Kemp.

#9634 Copied In reply to: "Enable your javascript problem"

Eva Kemp

Participant

July 12, 2014 at 10:41

You’re welcome.
We’ve sent a reply regarding the price to your email address. Please check it.

Regards,
Eva Kemp.

#9633 Copied In reply to: Product tabs beneath sidebar

Eva Kemp

Participant

July 12, 2014 at 10:31

You need select Content Types for Visual Composer in admin panel > Settings > Visual Composer > General Settings tab and choose where you want VC editor to be shown.

Regards,
Eva Kemp.

#9632 Copied In reply to: Visual Composer not working in Static Blocks

Eva Kemp

Participant

July 12, 2014 at 10:22

You can use any email you want (even yours). Please create a user for us and provide with the login details in Private Content.
Thank you.

Regards,
Eva Kemp.

#9627 Copied In reply to: Visual Composer not working in Static Blocks

Eva Kemp

Participant

July 12, 2014 at 09:45

Hello @Flexibilis,

Please provide us with wp-admin panel credentials in Private Content.
We didn’t update the theme files, just reuploaded the plugins Visual Composer and Revolution Slider with new versions.

Regards,
Eva Kemp.

#9619 Copied In reply to: Picture Parallax

Eva Kemp

Participant

July 12, 2014 at 09:33

Hello @Naomi,

As I see you still have VC Version 4.1.2, not the latest one.
Please provide us with FTP credentials and we’ll update it for you.

Regards,
Eva Kemp.

#9616 Copied In reply to: Picture Parallax

Eva Kemp

Participant

July 12, 2014 at 09:29

Hello,

Please provide us with wp-admin panel credentials in Private Content to check the issue with VC.
You can edit Footer area in Appearance > Widgets > Footer Copyright area, Footer Links area.

Regards,
Eva Kemp.

#9615 Copied In reply to: Visual Composer not working in Static Blocks

Eva Kemp

Participant

July 12, 2014 at 09:26

Hello,

Sorry but your request is a bit unclear. Please clarify with more details what you’re trying to achieve.
Thank you.

Regards,
Eva Kemp.

#9614 Copied In reply to: Anchor links in header

Eva Kemp

Participant

July 12, 2014 at 09:24

Hello,

1. When a user visits your site on a mobile device it’s automatically redirected to the mobile version if you have enabled responsiveness in Theme Options > Responsive > Enable Responsive Design > On.

2. Please provide us with wp-admin panel and FTP credentials in Private Content to check the issue with payment.

Regards,
Eva Kemp.

#9613 Copied In reply to: Issues with mobile version and card payment

Eva Kemp

Participant

July 12, 2014 at 09:14

Hello,

Unfortunately we don’t have xml file for that shop page to import. You have to create a shop page yourself.
To add banners to product categories you need go to Products > Categories > select a category to edit > “Category Header” field and insert your image into there.

Regards,
Eva Kemp.

#9612 Copied In reply to: Getting back division in Shop category site and product categories banners

Eva Kemp

Participant

July 12, 2014 at 09:05

Hello,

We’ve made changes in header.php file of the child theme.
Please check the site now.

Regards,
Eva Kemp.

#9610 Copied In reply to: Cart Widget for logged in users only

Eva Kemp

Participant

July 12, 2014 at 08:53

Hello,

You need drag the Brands widget into the desired sidebar widget area in Appearance > Widgets.

Regards,
Eva Kemp.

#9609 Copied In reply to: Brand in Sidebar Product Page

Eva Kemp

Participant

July 12, 2014 at 08:51

Hello,

Unfortunately there is no such option in our theme. Sorry.

Regards,
Eva Kemp.

#9608 Copied In reply to: Thumbnails on Product Page

Eva Kemp

Participant

July 12, 2014 at 08:50

Hello,

Unfortunately we have page layout created such way in our theme and it is clearly seen in our demo. To change the layout completely is possible only with additional customization. As our company is always trying to satisfy our customers, we have made a little change of styles for you and now tabs are located under the image and description. But if you want to do the same for related products as well, then it requires paid customization. Or you can try to customize the theme yourself. Note that in this case you have to create a child theme.

To reduce the sidebar for a bit you can replace “Our offers” to the bottom as related products. To achieve this you need select in Theme Options > Single Product Page > Location of upsell products > After Content.

Regards,
Eva Kemp.

#9607 Copied In reply to: Product tabs beneath sidebar

Eva Kemp

Participant

July 12, 2014 at 08:41

Hello,

1. Sidebar menu:
Unfortunately custom menu in sidebar can’t be set the same way as primary menu.
2. To remove Search bar from the Cart page you need drag an empty Text widget into Main sidebar area in Appearance > Widgets.
3. Ajax “Add to cart” works only for simple products, not variable ones. Unfortunately it can’t be fixed for now.
4. To remove “Custom tab” go to Theme Options > Single Product Page and remove the text for Custom Tab Title.
5. You have to contact Woocommerce support regarding the images sizes for variable products.

Regards,
Eva Kemp.

#9606 Copied In reply to: Product Image – Size Change (distortion)

Eva Kemp

Participant

July 12, 2014 at 08:08

Hello,

Please try changing settings for Revolution Slider in admin panel > Revolution Slider > Settings > Main Slider Settings and change Slider Layout.

Regards,
Eva Kemp.

#9605 Copied In reply to: Home page layout

Eva Kemp

Participant

July 12, 2014 at 08:03

Hello,

The code you need to insert under the slider shortcode in text editor is:

<div class=”banner one-half”>

[etheme_btn title=”Shop Now” url=”test_url” class=”active”]
</div>
<div class=”banner one-half last”>

[etheme_btn title=”Shop Now” url=”test_url” class=”active”]
</div>
<div class=”clear”></div>

Regards,
Eva Kemp.

#9604 Copied In reply to: woocommerce update

Eva Kemp

Participant

July 11, 2014 at 21:57

Hello,

You can add the code of social icons into Text widget and place it in Appearance > Widgets > “Place in header top bar” widget area.

Regards,
Eva Kemp.

#9587 Copied In reply to: Social Icons in Header?

Eva Kemp

Participant

July 11, 2014 at 21:50

Hello,

In this case you’d better contact Woocommerce support regarding this issue.
Also please refer to this topic: http://wordpress.org/support/topic/woocommerce-adds-1-extra-item-to-cart

Regards,
Eva Kemp.

#9586 Copied In reply to: 'Add to cart button' adds to two items to cart

Eva Kemp

Participant

July 11, 2014 at 21:35

Hello,

Could you please clarify your request with more details?
Please show us the links and tell us what exactly you want to get back.
Also provide us with the login details to FTP and wp-admin panel in Private Content.

Regards,
Eva Kemp.

#9584 Copied In reply to: Getting back division in Shop category site and product categories banners

Eva Kemp

Participant

July 11, 2014 at 21:33

You should edit the code which is inserted in your home page. Go to admin panel > Pages > Home page and edit it in the text editor.

Regards,
Eva Kemp.

#9583 Copied In reply to: woocommerce update

Eva Kemp

Participant

July 11, 2014 at 21:31

Hello,

You should contact Woocommerce support regarding your request.
Also this article may help you: http://www.wpmayor.com/how-to-remove-the-billing-details-from-woocommerce-checkout/

Regards,
Eva Kemp.

#9582 Copied In reply to: SImplify checkout page

Eva Kemp

Participant

July 11, 2014 at 21:23

You’re welcome.

Regards,
Eva Kemp.

#9580 Copied In reply to: Quick Contact Form

Eva Kemp

Participant

July 11, 2014 at 19:43

You’re welcome.
We recommend you to wait for their answer as this issue seems to be related to wpml configuration.

Regards,
Eva Kemp.

#9575 Copied In reply to: WPML + shop page

Eva Kemp

Participant

July 11, 2014 at 19:41

I’ve added the code to your home page changed settings for Revolution Slider > Position.
Please check the site now and clear browser cache before.

Regards,
Eva Kemp.

#9574 Copied In reply to: woocommerce update

Eva Kemp

Participant

July 11, 2014 at 17:48

Please refer to our documentation where described how to add banners on home page:
https://www.8theme.com/demo/docs/blanco/index.html#!/demo_data_installation > Home page.

Regards,
Eva Kemp.

#9561 Copied In reply to: woocommerce update

Eva Kemp

Participant

July 11, 2014 at 17:22

What code are you inserting? I don’t see it on the Home page in admin panel.
Please provide us with it.

Regards,
Eva Kemp.

#9559 Copied In reply to: woocommerce update

Eva Kemp

Participant

July 11, 2014 at 17:19

Hello,

As I see the shop page for English version is located on this link: http://blueloulou.com/shop-2/?lang=en
Please check your configuration for pages and wpml.

Regards,
Eva Kemp.

#9558 Copied In reply to: WPML + shop page

Eva Kemp

Participant

July 11, 2014 at 16:53

Hello,

As I see you have very old Visual Composer version. Please update it and check if it fixes the issue. To update the plugin you need download the theme archive at http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906 where we’ve recently included the updated versions of plugins VC and Revolution Slider. After you unzip the archive you’ll find the plugins in legenda/framework/plugins directory. Upload the new version via FTP and remove the old one.

Regards,
Eva Kemp.

#9556 Copied In reply to: Picture Parallax

Eva Kemp

Participant

July 11, 2014 at 16:52

Hello,

Please create a ticket at support.8theme.com concerning the additional customization.

Regards,
Eva Kemp.

#9555 Copied In reply to: Reducing the left padding in the Lookbook
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Viewing 29,310 results - 29,281 through 29,310 (of 31,366 total)

Viewing 30 posts - 29,281 through 29,310 (of 31,366 total)

← 1 2 3 … 976 977 978 … 1,044 1,045 1,046 →

Forum Replies Created

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