Woocommerce update - by jumcc87 - on WordPress WooCommerce support

This topic has 30 replies, 4 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp

  • Avatar: jumcc87
    jumcc87
    Participant
    July 8, 2014 at 11:11

    hello,

    Can you please tell me if it’s safe to install the latest woocommerce update (2.1.12)?

    Many thanks

    29 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    July 8, 2014 at 11:14

    Hello,

    It’s safe to use the latest Woocommerce version.
    You can install it without any worries.

    Regards,
    Eva Kemp.

    Avatar: jumcc87
    jumcc87
    Participant
    July 8, 2014 at 11:16

    thanks

    Avatar: Eva
    Eva Kemp
    Support staff
    July 8, 2014 at 11:19

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Tim1212
    Tim1212
    Participant
    July 8, 2014 at 15:38

    Your theme has bundled outdated copies of WooCommerce template files – if you encounter functionality issues on the frontend this could the reason. Ensure you update or remove them (in general we recommend only bundling the template files you actually need to customize). See the system report for full details.

    Is there a update for this? on the blanco wordpress yet?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 8, 2014 at 15:40

    Hello,

    Please provide us with FTP and wp-admin credentials and we’ll update your files.

    Regards,
    Jack Richardson

    Avatar: Tim1212
    Tim1212
    Participant
    July 8, 2014 at 15:58

    http://www.wearitandbareitlingerie.com/wp-admin

    Thank you

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 8, 2014 at 16:12

    Hello,

    We’re unable to connect to FTP as you didn’t provide us with FTP host name.

    Regards,
    Jack Richardson

    Avatar: Tim1212
    Tim1212
    Participant
    July 8, 2014 at 16:21

    Manual Settings
    FTP username: info@wearitandbareitlingerie.com
    FTP server: http://ftp.wearitandbareitlingerie.com
    FTP & explicit FTPS port: 21

    Avatar: Eva
    Eva Kemp
    Support staff
    July 8, 2014 at 17:10

    Hello,

    The password for FTP you provided before is incorrect.
    You can update Woocommerce file review-order.php yourself. Just copy this file in the directory wp-content/plugins/woocommerce/templates/checkout and replace the file wp-content/themes/blanco/woocommerce/checkout/review-order.php with it.

    Regards,
    Eva Kemp.

    Avatar: jumcc87
    jumcc87
    Participant
    July 10, 2014 at 01:16

    Hello Eva

    Since updating woocommerce I get signed out of my admin when I visit pages (not shop pages).

    Is this a theme issue or woocommerce issue?

    Thanks

    Avatar: Eva
    Eva Kemp
    Support staff
    July 10, 2014 at 11:00

    Hello @jumcc87,

    I’ve checked your site and haven’t reproduced the same issue.
    Please try to clear browser cache and cookies and try again. Also try to check the site in some other browser.

    Regards,
    Eva Kemp.

    Avatar: Tim1212
    Tim1212
    Participant
    July 11, 2014 at 15:37

    Hi Eva,
    did you ever fix my woo commerce problem? I still see it there and the updater is not updating?
    thanks

    Avatar: Tim1212
    Tim1212
    Participant
    July 11, 2014 at 15:38

    I did give you a update on the ftp password.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 11, 2014 at 16:08

    Hello @Tim1212,

    We’ve updated review-order.php file and the warning has disappeared. Please check.

    Regards,
    Eva Kemp.

    Avatar: Tim1212
    Tim1212
    Participant
    July 11, 2014 at 16:13

    Thank you Eva, I do have one other question, I cannot seem to get the ad to work under the slider when i put the code in my home page,

    Avatar: Eva
    Eva Kemp
    Support staff
    July 11, 2014 at 16:29

    Hello @Tim1212,

    Please provide us with link where you’re trying to add the ad.

    Regards,
    Eva Kemp.

    Avatar: Tim1212
    Tim1212
    Participant
    July 11, 2014 at 16:34

    It under pages and it’s labeled the home page, template is frontpage.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 11, 2014 at 17:22

    What code are you inserting? I don’t see it on the Home page in admin panel.
    Please provide us with it.

    Regards,
    Eva Kemp.

    Avatar: Tim1212
    Tim1212
    Participant
    July 11, 2014 at 17:39

    http://wearitandbareitlingerie.com/wp-admin/post.php?post=24347&action=edit its under admin the click on pages.

    The code I was trying to put in was the two small ads that go under the slider.
    I Also can seem to get the side bar to work on the home page.
    You have my login info?

    Thank you

    Please, contact administrator
    for this information.
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