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'Add to cart button' adds to two items to cart

This topic has 6 replies, 3 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp

curtstaubach

Participant

July 10, 2014 at 20:41

If I click on an ‘Add to cart’ button from a product category page it will add two items to the cart. If I click on the ‘Add to Cart’ button from the product detail page where quantity is an option, then it will only add one item to the cart.

I’m using the latest version of the Legenda theme and WordPress 3.9.1.

#9447 Copied

5 Answers

Robert Hall

Support staff

July 11, 2014 at 06:53

Hello,

Please provide us with link to the page and wp-admin access in Private Content.

Regards,
Robert Hall.

#9473 Copied

curtstaubach

Participant

July 11, 2014 at 13:55

Information provided

Please, contact administrator
for this information.

#9529 Copied

Eva Kemp

Support staff

July 11, 2014 at 15:02

Hello,

As I see you have 2 folders of new Legenda theme version. Have you updated it correctly? You don’t need to create multiple folders, just overwrite the old files with the new ones as described in our documentation: https://www.8theme.com/demo/docs/legenda/index.html#!/upgrade

Please try to reupload the theme folder to keep only one theme version.

Regards,
Eva Kemp.

#9540 Copied

curtstaubach

Participant

July 11, 2014 at 18:50

The second copy is just a backup of the previous version.

When I try to upload the theme and overwrite, it tells me i can’t because files in framework > inc > really-simple-captcha are in use and I can’t overwrite or delete them.

I rolled it back to the previous version (backed up version) and it still has the same problem.

I’m not sure if this error still persists from trying to upgrade or if it was always been doing this and I just didn’t catch it earler.

#9566 Copied

Eva Kemp

Support staff

July 11, 2014 at 21:50

Hello,

In this case you’d better contact Woocommerce support regarding this issue.
Also please refer to this topic: http://wordpress.org/support/topic/woocommerce-adds-1-extra-item-to-cart

Regards,
Eva Kemp.

#9586 Copied
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