Product tabs beneath sidebar - by Tim - on WordPress WooCommerce support

This topic has 10 replies, 4 voices, and was last updated 9 years, 8 months ago ago by Eva Kemp

  • Avatar: gpexpert
    Tim
    Participant
    July 10, 2014 at 16:15

    Hi,

    On the product pages the tabbed area (Description, More Info, Reviews, etc.) is pushed down beneath the sidebar, so if I have a long sidebar there is a large whitespace between the product main area and the tabs. How can I have the tabs on the left so it isn’t pushed down beneath the sidebar?

    Tim

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    July 10, 2014 at 17:00

    Hello,

    Please provide us with the login details to FTP and wp-admin panel in Private Content.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: gpexpert
    Tim
    Participant
    July 10, 2014 at 17:05

    Sure

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    July 11, 2014 at 15:05

    Hello,

    It’s possible to implement only by additional customization, but this is a paid service. If you’re interested, we will tell you how much it costs.

    Regards,
    Robert Hall.

    Avatar: gpexpert
    Tim
    Participant
    July 11, 2014 at 21:57

    Really? But then the default behavior means you can’t have even a medium length sidebar, which is pretty normal, without making the page look broken with that huge white space. Almost every woocommerce site I’ve seen has their tabs and related products within the page content and not beneath the sidebar.

    This is disappointing and I don’t really understand.

    Tim

    Avatar: Eva
    Eva Kemp
    Support staff
    July 12, 2014 at 08:50

    Hello,

    Unfortunately we have page layout created such way in our theme and it is clearly seen in our demo. To change the layout completely is possible only with additional customization. As our company is always trying to satisfy our customers, we have made a little change of styles for you and now tabs are located under the image and description. But if you want to do the same for related products as well, then it requires paid customization. Or you can try to customize the theme yourself. Note that in this case you have to create a child theme.

    To reduce the sidebar for a bit you can replace “Our offers” to the bottom as related products. To achieve this you need select in Theme Options > Single Product Page > Location of upsell products > After Content.

    Regards,
    Eva Kemp.

    Avatar: gpexpert
    Tim
    Participant
    July 12, 2014 at 10:28

    Thanks Eva! I really appreciate it. So these style adjustments were done in custom.css right? Also, how much would it cost for your paid customization to do the same for Related Products?

    Tim

    Avatar: Eva
    Eva Kemp
    Support staff
    July 12, 2014 at 10:41

    You’re welcome.
    We’ve sent a reply regarding the price to your email address. Please check it.

    Regards,
    Eva Kemp.

    Avatar: rwlee33
    rwlee33
    Participant
    August 21, 2014 at 13:29

    Hi Eva, 8Theme team and Tim. I too have this problem. I have the Woocommerce Recently Viewed Products widget on the left sidebar, this is set at 6. After you click a few products, and 6 recently viewed products populate the area, it pushes the description down quite far.

    I saw above that you said this behaviour was was clearly seen in the demo. However, you provide a sidebar in the theme options and the widget menu.

    This is a feature that I’d like to implement, but as it stands, the single page sidebar is flawed and will not work.

    Can you let me know if there are plans to correct this in an update? Also, please let me know what you quoted to Tim for the cost to develop this.

    Best,
    Rob

    http://www.designbykathryn.com/shop/

    Avatar: Eva
    Eva Kemp
    Support staff
    August 22, 2014 at 10:38

    Hello @rwlee33,

    Please create a ticket at https://support.8theme.com/ and our specialists will provide you with the info you need.
    Thank you.

    Regards,
    Eva Kemp.

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