Forum Replies Created

Viewing 30 posts - 29,191 through 29,220 (of 31,366 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    July 16, 2014 at 08:50

    Hello,

    1. To display cart on mobile devices you need add this code into custom.css file:

    @media (max-width: 979px) {.top-bar .shopping-cart-link {
        display: block;
    }}

    Here you can watch how to create custom.css.

    2. I’ve checked Checkout page and card payment is being showed correctly:

    After clicking “Place Order” button I’ve been redirected to this page:

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 16, 2014 at 08:32

    Hello,

    Please provide us with the correct FTP and wp-admin panel credentials to check what is causing the issue.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 16, 2014 at 08:30

    Hello,

    Sorry but we don’t provide customization for 3rd-party plugins. If you want the header to be scrolled you need use fixed header option in the Theme Options.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 16, 2014 at 08:20

    Hello,

    Please check if it works with some other theme and try to disable 3rd-party plugins one by one. Some of them may cause the issue.
    If the problem is still there after all your actions please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 16, 2014 at 08:17

    Hello,

    If you have any questions feel free to ask us.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 16, 2014 at 08:15

    Hello,

    To remove products from the Cart page you need remove only cross-sells and keep up-sells:

    I’ve removed the widget “Brands filter” from Single product page and the link has disappeared, only brand image is being showed in the sidebar above “Our offers”.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 15, 2014 at 20:38

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 15, 2014 at 20:37

    Please try to use this code to create borders for menu items:

    .main-nav .menu > li > a {
        border-left: 1px solid #FFF;
    }
    .main-nav .menu > li:last-child > a {
        border-right: 1px solid #FFF !important;
    }
    .menu > li.current-menu-item > a {
        border-left: 1px solid red !important;
        border-bottom: 1px solid red !important;
        border-top: 1px solid red !important;
    }
    .main-nav .menu > li > a {
        border-top: 1px solid red;
        border-bottom: 1px solid red;
    }

    If you don’t have FTP account created, then you can provide us with the credentials to your hosting control panel.
    Was url slug changed immediately after update or you made any changes for the pages?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 15, 2014 at 20:18

    Hello,

    You need disable cross-sells for products to remove them from the Cart page:
    http://docs.woothemes.com/document/related-products-up-sells-and-cross-sells/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 15, 2014 at 20:14

    As I see you’ve already updated the theme to 2.2 version. I’ve checked your site and found no errors.
    Could you please specify where you’re getting it?
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 15, 2014 at 20:07

    Hello,

    Sorry, but Woocommecre Price filter widget is showed only on Products page, not on a Single Product Page. Please refer to Woocommerce documentation:
    http://docs.woothemes.com/document/woocommerce-widgets/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 15, 2014 at 18:13

    You’re welcome.

    If you need more help don’t hesitate to contact us.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 15, 2014 at 17:35

    The issue was fixed by customizing styles in css file. You didn’t see changes on the site because it was cached in your browser.
    Please note, after making some changes on the site you need clear browser cache to be able to view changes effect.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 15, 2014 at 17:26

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 15, 2014 at 17:24

    Thank you for resetting the password.
    I’ve checked your site and Revolution Slider settings. Everything seems to be fine, but this issue persists with default “Twenty Fourteen” theme too. So this problem isn’t related to our theme. We recommend you to contact Revolution Slider support team. They should advise you some solution.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 15, 2014 at 17:11

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 15, 2014 at 17:10

    Hello,

    “Checkout” button is being showed correctly now. Please check it via proxy: http://anonymouse.org/cgi-bin/anon-www.cgi/http://www.lavieglam.com/?add-to-cart=192
    Also clear your browser cache.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 15, 2014 at 16:04

    Hello,

    Sorry, but you have to contact Woocommerce support as tabs settings are related to them.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 15, 2014 at 16:03

    Unfortunately it’s still incorrect.
    Could you please set the password without any special symbols?
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 15, 2014 at 15:12

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 15, 2014 at 14:47

    Hello,

    I’ve removed the banner and now Cart page is working fine.
    Please check on your side.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 15, 2014 at 14:37

    Hello,

    Unfortunately we didn’t test our theme with infinite scroll plugins. So we can’t advise you any of them.
    Please take our apologies.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 15, 2014 at 14:29

    Hello,

    Unfortunately our theme is not designed for zooming and this issue may depend on the image size. Try to upload bigger image in this case.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 15, 2014 at 14:25

    Hello,

    We recommend you to create a ticket at https://support.8theme.com/ and our specialists will look more deeply what code needs to be changed.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 15, 2014 at 14:13

    Hello,

    I’ve changed the height for product images in custom.css file. Please check the Shop page now and clear browser cache before.
    Please read Woocommerce documentation regarding image sizes:
    http://docs.woothemes.com/document/using-the-appropriate-product-image-dimensions/
    It should be helpful for you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 15, 2014 at 13:34

    Hello,

    Unfortunately if our theme doesn’t support it, the code won’t work.
    Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 15, 2014 at 13:29

    Hello,

    I’ve checked the search box and it’s working fine. I’ve searched with the word “LINEN” and the result I’ve received is this product – LINEN WITH POCKET DRESS.
    Please clarify with more details what exactly isn’t working.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 15, 2014 at 13:15

    Hello,

    There is a bug in the theme. We’ve taken it into our account and it should be fixed in future update. Meanwhile we’ve enabled “AJAX Infinite Posts Loading” and set the number of posts – 4. So now it’s showing fine.

    Please take our apologies.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 15, 2014 at 12:29

    Hello,

    You need use [etheme_bestsellers] shortcode. Please note it will work only for WP e-Commerce plugin, not for Woocommerce. Please refer to our documentation:
    https://www.8theme.com/demo/docs/blanco/index.html#!/demo_data_installation > Home page

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 15, 2014 at 12:25

    Hello @P90Pete,

    Could you please show us a screenshot of what you wish to do with the menu border?
    To change hover color for each menu item add this code into custom.css file:

    li.menu-item.menu-item-type-post_type.menu-item-object-page.current-menu-item.page_item.page-item-722.current_page_item.menu-item-724 > a:hover {background: red !important;}
    li.menu-item.menu-item-type-post_type.menu-item-object-page.current-page-ancestor.current-page-parent.menu-item-355 > a:hover {background: red !important;}
    li.menu-item.menu-item-type-post_type.menu-item-object-page.menu-item-357 > a:hover {background: red !important;}
    li.menu-item.menu-item-type-post_type.menu-item-object-page.menu-item-356 > a:hover {background: red !important;}
    li.menu-item.menu-item-type-post_type.menu-item-object-page.menu-item-358 > a:hover {background: red !important;}

    Change color values to yours.

    To have the fixed size of each nav box you need change the width of the box:
    .main-nav .menu > li {width: 150px;}

    Had the url of the pages been without “home-page” slug before the update?
    Have you made any changes after update?
    Please provide us with FTP credentials to check it.

    Regards,
    Eva Kemp.

  • 1 2 3 … 973 974 975 … 1,044 1,045 1,046
    Viewing 29,220 results - 29,191 through 29,220 (of 31,366 total)
Viewing 30 posts - 29,191 through 29,220 (of 31,366 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.