Forum Replies Created

Viewing 30 posts - 28,681 through 28,710 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    August 12, 2014 at 11:56

    Hello,

    Sorry, but I can’t reproduce the same problem.
    Have you already fixed it?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 12, 2014 at 11:49

    Hello,

    We’re glad the issue has been fixed.

    Enjoy your work!

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 12, 2014 at 11:13

    Hello @poissonplume,

    How to enable debugging you can find here: http://codex.wordpress.org/Debugging_in_WordPress

    Thank you for the suggestion. We’ll take this into our account.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 11, 2014 at 20:16

    Hello,

    I’ve added the code in custom.css for your logo.
    Please check it now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 11, 2014 at 20:05

    Hello @carlatgallardo@gmail.com,

    Currently we have VC 4.3.1 version. If you wish we can help you to update VC plugin to this version. Please provide us with FTP and wp-admin panel credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 11, 2014 at 19:58

    Hello,

    Sorry, but we don’t send emails when there are updates of our themes.
    You can check it on the site http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906
    A new release date is always written on the right side:

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 11, 2014 at 16:30

    Hello,

    The review background color has been changed.
    Please clarify what you’re talking about: “when you hover over it now, the border is black also”.
    What is “it”?

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 11, 2014 at 16:23

    Hello,

    Please don’t create multiple topics.
    You’ve been already replied in other topic.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 11, 2014 at 16:20

    Hello,

    The reason is background image for promo box is too large (especially logo). You need either upload background image without logo or insert the logo via static block as you’ve created the promo box.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 11, 2014 at 15:34

    Hello,

    I’ve edited the previously provided code and inserted it into custom.css file.
    Please check your menu now and clear browser cache before.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 11, 2014 at 15:28

    Hello,

    This requires additional customization and is a paid service. If you have necessary skills you may try to do this yourself.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 11, 2014 at 15:26

    Thank you for clarification.
    Could you please specify what license key you’re entering?
    Did you buy VC yourself (http://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431) or use the plugin implemented in our theme? If you’re using the one from our theme, then you don’t need to fill in the license key. Otherwise you have to buy it via the link I’ve provided.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 11, 2014 at 15:22

    Hello,

    I’ve updated your VC plugin to 4.3.1 version and Revolution Slider to 4.5.9 version.
    Please check if everything is correct.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 11, 2014 at 15:01

    Hello,

    Are you entering the license key of the theme or VC plugin?
    If you want to update VC to 4.3.2 version you have to buy license yourself or wait for our new theme release where it will be updated to the latest version.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 11, 2014 at 14:45

    I’ve made changes in custom.css file. Please check the site now. You don’t need to edit style.css. All style changes can be made in custom.css to avoid losing modifications after theme update.
    Please clarify what issue is with search form.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 11, 2014 at 13:26

    Hello,

    I’ve added the following code to change background color of the button and cart popup:

    .shopping-cart-widget .cart-popup {
        background: none repeat scroll 0% 0% #FBCFCF;
    }
    .filled.active, .button.active {
        background-color: #FBCFCF !important;
    }

    Also you can check custom.css file for other modifications I’ve made to change the lines color.
    Please check your site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 11, 2014 at 13:05

    Hello,

    If you want to have multilingual site you need use wpml plugin. Otherwise you can disable languages in Theme Options > Header.
    Concerning the translation, please check the file woocommerce-ru_RU.po in the directory wp-content/plugins/woocommerce/i18n/languages/.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 11, 2014 at 12:58

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 11, 2014 at 12:56

    Hello,

    The ID for search form is searchform.

    Let us know if you need more help.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 11, 2014 at 12:24

    Hello,

    The reason is you have 0 products for other categories. That’s why they are not displayed.
    You need add at least 1 product for each category to make them shown.
    Please try it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 11, 2014 at 11:09

    Hello,

    In this case we recommend you to create a ticket at https://support.8theme.com/ and our specialists will investigate this issue. Please provide all information in the ticket (describe your problem, FTP/wp-admin panel credentials).

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 11, 2014 at 10:17

    Hello,

    Please provide us with wp-admin panel and FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 11, 2014 at 07:56

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 10, 2014 at 15:32

    Hello,

    We’re glad the issue was resolved.

    Enjoy your work and have a nice day!

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 10, 2014 at 15:31

    Hello,

    Please try to use this code in custom.css file:

    .main-nav .menu > li .nav-sublist-dropdown {
    top: 50%;
    }

    You can watch the video tutorial how to create custom.css.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 10, 2014 at 15:24

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 10, 2014 at 15:22

    Hello,

    You have to contact SEO plugin developer as we don’t provide support regarding search engines. Sorry.
    Thank you for understanding.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 9, 2014 at 20:33

    Hello,

    As I see your new site is working fine and wp-admin panel is accessible. Have you already fixed the issue?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 9, 2014 at 20:30

    Hello,

    I’ve just checked your site and it has been opened immediately. All pages are loading fast. Have you checked your Internet connection?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 9, 2014 at 20:27

    Hello,

    Please provide us with FTP credentials as well.
    Thank you.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 28,681 through 28,710 (of 31,382 total)
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