Parallax Image – VC update - by carlatgallardo@gmail.com

This topic has 10 replies, 3 voices, and was last updated 9 years, 7 months ago ago by Eva Kemp

  • Avatar: carlatgallardo@gmail.com
    carlatgallardo@gmail.com
    Participant
    August 7, 2014 at 17:59

    Hi, After I updated the theme and VC I am unable to figure out how to add/edit parallax images on pages. I referred to the documentation but it seems invalid with the update. Please advise, thank you.

    9 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 8, 2014 at 06:45

    Hello,

    Have you selected all Content Types?
    Navigate to Settings -> Visual Composer
    Look at screenshot, please.

    http://prntscr.com/49qpyy

    Regards,
    Robert Hall.

    Avatar: carlatgallardo@gmail.com
    carlatgallardo@gmail.com
    Participant
    August 8, 2014 at 23:29

    I didn’t have them selected, they are now. I still can’t figure out how to add new Parallax images.
    Also, Parallax images show up on 1 of my pages that I did prior to this issue but they do not show up within the editor.

    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 9, 2014 at 08:07

    Hello,

    Please provide us with link to the page and wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: carlatgallardo@gmail.com
    carlatgallardo@gmail.com
    Participant
    August 9, 2014 at 18:32

    to be more specific before the updates it was called ADD SECTION. That doesn’t exist as of now.

    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 10, 2014 at 09:33

    Sorry, but we need your credentials to look into this issue more deeply.

    Regards,
    Robert Hall.

    Avatar: carlatgallardo@gmail.com
    carlatgallardo@gmail.com
    Participant
    August 10, 2014 at 19:36

    I sent login credentials through the PC again. thanks

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 11, 2014 at 06:47

    Hello,

    You need to update your Legenda theme to v2.3 and Visual Composer to v4.3.1.

    Regards,
    Robert Hall.

    Avatar: carlatgallardo@gmail.com
    carlatgallardo@gmail.com
    Participant
    August 11, 2014 at 17:30

    thanks, i was wondering why i dont receive notices or messages on updates either through email or wordpress dashboard?

    Avatar: Eva
    Eva Kemp
    Support staff
    August 11, 2014 at 19:58

    Hello,

    Sorry, but we don’t send emails when there are updates of our themes.
    You can check it on the site http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906
    A new release date is always written on the right side:

    Regards,
    Eva Kemp.

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