Forum Replies Created

Viewing 30 posts - 27,421 through 27,450 (of 31,382 total)
1 2 3 … 914 915 916 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    September 29, 2014 at 20:02

    Hello,

    Sorry, but there is no possibility to make it wider. I’ve set the width back to 340px.

    Regards,
    Eva Kemp.

    #17527 Copied In reply to: A few more tweaks
    Avatar: Eva
    Eva Kemp
    Participant
    September 29, 2014 at 19:53

    Hello,

    Please provide us with the site link and FTP credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    #17526 Copied In reply to: email won't arrive
    Avatar: Eva
    Eva Kemp
    Participant
    September 29, 2014 at 19:52

    Hello,

    Sorry, but it’s hard to assist you without viewing the site. Could you provide us with the access to wp-admin panel?

    Thank you.
    Regards,
    Eva Kemp.

    #17525 Copied In reply to: I can't change Title & Description
    Avatar: Eva
    Eva Kemp
    Participant
    September 29, 2014 at 19:49

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    #17524 Copied In reply to: Add dropdown menu for product variation
    Avatar: Eva
    Eva Kemp
    Participant
    September 29, 2014 at 19:43

    Hello,

    There are wrong permissions for revslider folder in /public_html/www.kronusgolf.com/public_html/wp-content/plugins directory. I was unable to change them getting an error:
    Response: 550 Could not change perms on revslider: Permission denied

    Please ask your hosting provider to resolve this issue.

    Thank you.
    Regards,
    Eva Kemp.

    #17523 Copied In reply to: Revolution Slider Plugin activation failed
    Avatar: Eva
    Eva Kemp
    Participant
    September 29, 2014 at 16:10

    Hello,

    I’m unable to access wp-admin panel because of the error:

    Please disable cache plugin via FTP.

    Thank you.
    Regards,
    Eva Kemp.

    #17503 Copied In reply to: Select Options Button not working with Product Slider
    Avatar: Eva
    Eva Kemp
    Participant
    September 29, 2014 at 16:04

    Hello,

    Unfortunately we don’t have such feature for grid. Sorry for inconveniences.

    Regards,
    Eva Kemp.

    #17500 Copied In reply to: Quantity
    Avatar: Eva
    Eva Kemp
    Participant
    September 29, 2014 at 15:34

    Hello,

    Please try to clear browser cache and check again. To change logo image you need go to Theme Options > Header and upload your own image.
    What IdStore version are you using? Is it the latest one – 3.5?

    Thank you.
    Regards,
    Eva Kemp.

    #17496 Copied In reply to: I can't change Title & Description
    Avatar: Eva
    Eva Kemp
    Participant
    September 29, 2014 at 15:31

    Hello,

    I’ve added the following code to custom.css file:

    .row .columns-row .span4 {
    width: 340px !important;
}

    Please check the post now.

    Regards,
    Eva Kemp.

    #17495 Copied In reply to: A few more tweaks
    Avatar: Eva
    Eva Kemp
    Participant
    September 29, 2014 at 15:19

    Hello,

    Please provide us with wp-admin panel credentials in Private Content to check.

    Thank you.
    Regards,
    Eva Kemp.

    #17493 Copied In reply to: email won't arrive
    Avatar: Eva
    Eva Kemp
    Participant
    September 29, 2014 at 15:18

    Hello,

    We’re glad it has been fixed.

    Enjoy your work.

    Regards,
    Eva Kemp.

    #17492 Copied In reply to: I cant change the fourth footer widget area
    Avatar: Eva
    Eva Kemp
    Participant
    September 29, 2014 at 15:17

    Hello,

    Please add the following code to your .htaccess file:

    <IfModule mod_php5.c>

php_value max_input_vars 9000

</IfModule>

    Try to modify the menu after that.

    If you don’t have such file you can create it via FTP in the site folder where all files are located.

    Thank you.
    Regards,
    Eva Kemp.

    #17491 Copied In reply to: IDstore I can't create a New Menu
    Avatar: Eva
    Eva Kemp
    Participant
    September 29, 2014 at 15:10

    Hello,

    Those banners are added in Blanco – Theme Settings > Single Product Page, find the block “Enter custom content you would like output to the product right sidebar”.

    Regards,
    Eva Kemp.

    #17490 Copied In reply to: YouTube video on Revolution Slider / Blog Page
    Avatar: Eva
    Eva Kemp
    Participant
    September 29, 2014 at 15:07

    Hello,

    Thank you for notification.
    Our specialist will look into your issue and let you know as soon as there is any result.

    Regards,
    Eva Kemp.

    #17488 Copied In reply to: Product-Category contents not showing and Second footer not showing also
    Avatar: Eva
    Eva Kemp
    Participant
    September 29, 2014 at 15:04

    Hello,

    Unfortunately we were unable to access wp-admin panel, getting an error “Forbidden”.
    Please provide us with the access.

    Thank you.
    Regards,
    Eva Kemp.

    #17486 Copied In reply to: Update to 2.4.1
    Avatar: Eva
    Eva Kemp
    Participant
    September 29, 2014 at 14:55

    Hello,

    Please provide us with wp-admin panel and FTP credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    #17484 Copied In reply to: "buy" button is missing!
    Avatar: Eva
    Eva Kemp
    Participant
    September 29, 2014 at 14:51

    Hello,

    Unfortunately, no. This will be fixed in the next update.
    We’re sorry.

    Regards,
    Eva Kemp.

    #17483 Copied In reply to: Invalid HTML
    Avatar: Eva
    Eva Kemp
    Participant
    September 29, 2014 at 14:44

    Hello,

    Unfortunately we don’t have such option in the theme. You may use some plugin for search form.
    Sorry for inconveniences.

    Regards,
    Eva Kemp.

    #17482 Copied In reply to: Limit Search to Products Only
    Avatar: Eva
    Eva Kemp
    Participant
    September 29, 2014 at 13:44

    Hello,

    I’ve created child theme for you.
    Now you can activate it in Appearance > Themes and include your style modifications in the style.css file of Legenda Child via Appearance > Editor.

    Regards,
    Eva Kemp.

    #17473 Copied In reply to: images not loading
    Avatar: Eva
    Eva Kemp
    Participant
    September 29, 2014 at 13:33

    Hello,

    Concerning adding products to the cart you may disable Ajax filter in Theme Options > Shop > Enable Ajax filter > Off and check the site again.

    Thank you.
    Regards,
    Eva Kemp.

    #17472 Copied In reply to: Update woocommerce files and reduce theme load on database
    Avatar: Eva
    Eva Kemp
    Participant
    September 29, 2014 at 13:27

    Hello,

    Please try the solution described in this article: http://stackoverflow.com/questions/16509966/showing-add-to-cart-for-logged-in-users-only-woocommerce (the last answer).

    Thank you.
    Regards,
    Eva Kemp.

    #17471 Copied In reply to: Removing Add To Cart button
    Avatar: Eva
    Eva Kemp
    Participant
    September 29, 2014 at 13:22

    Hello @csmwebdesign,

    Now you can update the theme to the latest version 2.4.1 where the bug with the cart is fixed.

    Thank you.
    Regards,
    Eva Kemp.

    #17468 Copied In reply to: Theme is not responding to cart
    Avatar: Eva
    Eva Kemp
    Participant
    September 29, 2014 at 13:21

    Hello,

    Please update the theme to 2.4.1 version as some bugs have been fixed in it.

    Thank you.
    Regards,
    Eva Kemp.

    #17466 Copied In reply to: Appearance on mobile
    Avatar: Eva
    Eva Kemp
    Participant
    September 29, 2014 at 13:20

    Hello,

    Please update the theme to 2.4.1 version as some bugs have been fixed in it.

    Thank you.
    Regards,
    Eva Kemp.

    #17465 Copied In reply to: error in my account page
    Avatar: Eva
    Eva Kemp
    Participant
    September 29, 2014 at 13:12

    Hello,

    You can change products banner in Theme Options > Shop > Product Page Banner.

    Regards,
    Eva Kemp.

    #17463 Copied In reply to: Can't make site header look correct
    Avatar: Eva
    Eva Kemp
    Participant
    September 29, 2014 at 13:09

    Hello,

    I’ve just checked this issue with default WordPress theme and it persists there as well.
    So in this case you have to contact Woocommerce support as the problem occurs not only in our theme.

    Thank you.
    Regards,
    Eva Kemp.

    #17462 Copied In reply to: Problem in checkout page in coupons and shipping address
    Avatar: Eva
    Eva Kemp
    Participant
    September 29, 2014 at 12:35

    Hello,

    Could you please show a screenshot how you’d like the list to be shown?
    Also please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #17455 Copied In reply to: bullet list
    Avatar: Eva
    Eva Kemp
    Participant
    September 29, 2014 at 12:33

    Hello,

    Do you mean you want the same slider effect on the header as on the demo https://www.8theme.com/demo/royal/?page_id=16411&et_styles=0-1-1-8-0-1 ?
    If so you need edit your home page and select the slider in “Show revolution slider instead of breadcrumbs and page title” section at the bottom. Then choose transparent header type in Theme Options > Header > Header Type 2.

    Thank you.
    Regards,
    Eva Kemp.

    #17454 Copied In reply to: Revolutuion sliders
    Avatar: Eva
    Eva Kemp
    Participant
    September 29, 2014 at 12:27

    Hello,

    As I see you have 2 theme versions in Appearance > Themes. You must have only one Royal theme and not create multiple folders. Please read our documentation: https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (1.5 paragraph).

    Are you checking responsive design resizing browser window?
    Please check the site using some mobile device.

    Thank you.
    Regards,
    Eva Kemp.

    #17451 Copied In reply to: Main menu disappears too early, at about 1200px
    Avatar: Eva
    Eva Kemp
    Participant
    September 29, 2014 at 11:16

    Hello,

    The reason is you don’t have any products added at least for one category.
    I’ve just added 1 product to Jeans category and the sidebar has appeared.
    Please check it.

    Regards,
    Eva Kemp.

    #17444 Copied In reply to: Please help me resolve a problem with your snowboard view re categories area
  • 1 2 3 … 914 915 916 … 1,045 1,046 1,047
    Viewing 27,450 results - 27,421 through 27,450 (of 31,382 total)
Viewing 30 posts - 27,421 through 27,450 (of 31,382 total)
1 2 3 … 914 915 916 … 1,045 1,046 1,047

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