Images not loading - by yusuf.mats - on WordPress WooCommerce support

This topic has 22 replies, 3 voices, and was last updated 9 years, 7 months ago ago by Eva Kemp

  • Avatar: yusuf.mats
    yusuf.mats
    Participant
    September 18, 2014 at 08:55

    Hi there,

    We were trying to Minify js and css as there are lot of comments and spaces in default.
    We also have CDN to optimize the speed of our site.
    But now the images for wishlist and add to cart and many more have disappeared.

    Please, contact administrator
    for this information.
    21 Answers
    Avatar: yusuf.mats
    yusuf.mats
    Participant
    September 18, 2014 at 10:29

    I dont know whats the problem… But now when you add product to cart and click on checkout, It says Your cart is empty.

    Please help

    Avatar: Eva
    Eva Kemp
    Support staff
    September 18, 2014 at 13:01

    Hello,

    As I see the icons are shown on the site. Also I’ve tested the products adding them into the cart and they have been added successfully. Checkout page doesn’t have any errors:

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: yusuf.mats
    yusuf.mats
    Participant
    September 18, 2014 at 14:32

    Its all working now because i have disabled cache and cdn plugins. I Have turned it all back on but this time I am not pushing js and css to cdn. But still somehow only chrome browser is still giving me Cart empty error, even though i have cleared cache from server and browser.

    Anywas, Can you please send me JS and CSS files to exclude from minification.

    Thanks

    Avatar: yusuf.mats
    yusuf.mats
    Participant
    September 18, 2014 at 17:29

    I think there are some issues… Both chrome and firefox on mobile phones gives error ” Cart currently empty” even after adding products. Have tried several phones browser but same issues. Chrome is also showing the same error on 3 laptops..

    Avatar: Eva
    Eva Kemp
    Support staff
    September 19, 2014 at 14:37

    Hello,

    Yes, you’re right. There is a bug after woocommerce update. Our developers are working on this issue and the solution will be produced very soon.

    Please take our apologies for the troubles and inconveniences.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: yusuf.mats
    yusuf.mats
    Participant
    September 21, 2014 at 07:28

    Hi,

    We still need to know which css and js needs to be excluded as after enabling CDN the performance for page load has increased tremendously but the icons are missing.. Please help us to solve this.

    Thanks

    Avatar: yusuf.mats
    yusuf.mats
    Participant
    September 21, 2014 at 09:57

    Guys,

    When are you updating ?? Chrome and firefox both has the same issue now ” Cart is currently Empty ”

    Please fix this asap.

    Thanks

    Avatar: Eva
    Eva Kemp
    Support staff
    September 21, 2014 at 14:22

    Hello,

    We’re very sorry, but we need more time. The update will be released this week.
    Please take our apologies.
    Thank you for your patience.

    Regards,
    Eva Kemp.

    Avatar: yusuf.mats
    yusuf.mats
    Participant
    September 22, 2014 at 09:02

    Hi Eva,

    We would really appreciate to get this fixed as its impossible to continue until cart is fixed.

    Can you also tell us how can i change the Top header color and remove EN DE ES FR from it.
    We also need to add color to navigation menu ( Three Lines ) when viewing on phone.
    Can we also add header color when viewing on phone ?

    Thanks

    Avatar: Eva
    Eva Kemp
    Support staff
    September 22, 2014 at 14:57

    Hello,

    To change background color of the top bar you need add this code into custom.css file:

    .header-type-2 .top-bar {
        background-color: #F8F8F8;
    }

    To remove languages area use this code in custom.css:

    .top-bar .languages-area {
      display: none;
    }

    To change color of the menu icon on mobile device:

    .side-area-icon i:before, .menu-icon i:before {
        color: #000;
    }

    and top bar background color:

    @media (max-width: 979px) {.top-bar {
       background: #000 !important;
    }}

    Don’t forget to replace color values with yours.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: yusuf.mats
    yusuf.mats
    Participant
    September 22, 2014 at 17:39

    I have done the changes as said but still the same.

    Can you please check.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    September 22, 2014 at 18:06

    Hello,

    Seems your site has been cached. It needs to be cleared on the server or just wait will it’s updated.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: yusuf.mats
    yusuf.mats
    Participant
    September 23, 2014 at 08:59

    Hi ,

    there are no cache plugins activated at this time, and also no server cache. But still no changes.

    Avatar: Eva
    Eva Kemp
    Support staff
    September 23, 2014 at 14:43

    Hello,

    Please try to disable all 3rd-party plugins, clear your browser cache and check again. Or you can create child theme and move the changes into there.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: yusuf.mats
    yusuf.mats
    Participant
    September 24, 2014 at 06:10

    Hi,

    I need temporary solution for CART as its impossible to keep running online business.

    Avatar: yusuf.mats
    yusuf.mats
    Participant
    September 24, 2014 at 14:49

    How can i do business if the most important thing of ecommerce is not functional… Can some one fix this CART issue… I need this fix or some solution, Its impossible to wait now

    Avatar: Eva
    Eva Kemp
    Support staff
    September 25, 2014 at 13:40

    Hello,

    Sorry for a delay.
    We’ve fixed the cart issue for you.
    Please check it now.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: yusuf.mats
    yusuf.mats
    Participant
    September 25, 2014 at 13:58

    It got fixed today morning by my developer.. Thanks..

    But still customcss is not working…

    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 25, 2014 at 14:09

    Hello yusuf.mats,

    You can also use Child Theme for changes style of your theme.
    Read more here about child theme:
    http://codex.wordpress.org/Child_Themes

    Regards,
    Robert Hall.

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