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Appearance on mobile - by Flexibilis - on WordPress WooCommerce support

This topic has 18 replies, 5 voices, and was last updated 9 years, 6 months ago ago by 8theme

Flexibilis

Participant

September 27, 2014 at 14:11

Hi,

I do not know why but apart from the opening side the other sides are not responsive, cannot be used on mobile phones. Could you check the problem?
Data for administration is in the hidden content!

Furthermore I tried this css to make a botom line for the custom info block below the header:
.custom-info-block {
border-top: 2px solid #A9A9A9;
border-bottom: 2px solid #A9A9A9;
}
Unfortunately if I use this code the bottom line in the prefooter row doubled in the center and right side. Can you take a look at to this please as well?

Thank you in advance.

Fedor

Please, contact administrator
for this information.

#17319 Copied

17 Answers

Eva Kemp

Support staff

September 27, 2014 at 14:19

Hello,

Could you please show on a screenshot what you’re trying to achieve?

Thank you.

Regards,
Eva Kemp.

#17320 Copied

Flexibilis

Participant

September 27, 2014 at 16:10

Hi,

Easier if you check my page on the url I put before in the hidden content. Right over the image slider there is the custom-info-block (with three links) but it has no line in the bottom.
If I put in the css I wrote there will be a bottomline there. But at the same time the bottom line in the prefooter row is partly doubled.

Regarding the problem on mobile I cannot make screenshot. Just go on my page with mobile. The opening side is OK, but if you go to a subpage you will see that there is no mobile menu available and the page is not responsive.

I hope we can make it without screenshot.

Thank you.

Fedor

#17332 Copied

Eva Kemp

Support staff

September 29, 2014 at 13:21

Hello,

Please update the theme to 2.4.1 version as some bugs have been fixed in it.

Thank you.
Regards,
Eva Kemp.

#17466 Copied

Flexibilis

Participant

September 29, 2014 at 17:33

Hi,

I red in the forum that there were many issues with Legenda 2.4 and WooCommerce 2.2.x.

To not to have any problem I kept myself from updating yet, so I have Legenda 2.3 and WooCommerce 2.1.12. Also Robert Hall sent me a message it is better to wait till the next update of Legenda -it was on September 16.

So, do you have a newer Legenda theme and all the WooCommerce issues solved already?

Thank you.

Fedor

#17512 Copied

Eva Kemp

Support staff

September 29, 2014 at 20:06

Hello,

After Legenda 2.4 we’ve released 2.4.1 version, where some bugs with Woocommerce 2.2.4 have been fixed. So please update your theme to the latest 2.4.1 version.
Also create a back up of your site and database before update.

Thank you.
Regards,
Eva Kemp.

#17529 Copied

Flexibilis

Participant

September 29, 2014 at 21:51

Hi,

OK. I will. Thank you.

Regards,

Fedor

#17556 Copied

Jack Richardson

Support staff

September 29, 2014 at 21:57

Hello,

You’re welcome!

Regards,
Jack Richardson

#17558 Copied

Flexibilis

Participant

October 1, 2014 at 07:39

Hi,

I updated to 2.4.1 and I have the updated WooCommerce as well.

The problem is still on with my site that only the main page (the opening page) is OK with mobile. (Checked on Android and Windows Phone.) The other pages are not responsive, not good for mobile appearance; also the mobile navigation menu is missing from these pages.
I see only what I see on normal computer.

Earlier I sent the access to the site for you. I have some custom CSS, maybe something is not ok with them.

Also still I have the problem of that right over the image slider on the opening page there is the custom-info-block (with three links) but it has no line in the bottom. Could you take a look at to this as well?

Thank you in advance.
Regards,
Fedor

#17767 Copied

Robert Hall

Support staff

October 1, 2014 at 08:20

Hello,

I’ve check your site on don’t see problems with responsive.
Could you please clarify with more details what page haven’t responsive and show us screenshots?

Regards,
Robert Hall.

#17771 Copied

Flexibilis

Participant

October 1, 2014 at 08:46

Hi,

The problem is not with the responsiveness on desktop if you minify the window. The problem comes up only if you use a mobile phone. If you have a phone in hand, please check my side, e.g. page of Blog! You will then see hopefully what I am saying. I cannot make screenshot about it

Screenshot to missing line: https://mega.co.nz/#!OM52WbpB!CPTCndVW_oPnBOFO0cc8TIYycVJr5p36B-LaDCxXy9E
Maybe it is a CSS issue. I made a new homepage last week, since then this bottom line is missing.

Thank you.
Regards,
Fedor

#17773 Copied

Robert Hall

Support staff

October 1, 2014 at 09:20

Did you made some changes in style.css of the main theme?
Try to disable custom.css file in Theme Options->Custom CSS. Also try disabling plugins one by one
and check pages after that.

Regards,
Robert Hall.

#17775 Copied

Flexibilis

Participant

October 1, 2014 at 09:32

Hi,

No I used only custom CSS. Also yesterday I updated to 2.4.1, so the original theme must be OK.I switched back the custom CSS now to have the yellowish color on the page – I usually make testing in the nights when there is no traffic – that is why.

Regarding the missing line what is your opinion?

Regards,
Fedor

#17776 Copied

Eva Kemp

Support staff

October 1, 2014 at 11:34

Hello,

Please provide us with FTP login details.

Thank you.
Regards,
Eva Kemp.

#17795 Copied

Flexibilis

Participant

October 1, 2014 at 11:58

Hi,

See in hidden content.

Regards,
Fedor

Please, contact administrator
for this information.

#17796 Copied

8theme

Support staff

October 1, 2014 at 16:06

Hello,

I have checked your site on mobile and don’t see issues with responsive
I have added border, just edit your row http://gyazo.com/67bdad2d595378044f64bf3be1a3fa39

Regards,
Olga Barlow

#17845 Copied

Flexibilis

Participant

October 1, 2014 at 17:18

Dear Olga!

Thank you.

Regards,
Fedor

#17857 Copied

8theme

Support staff

October 1, 2014 at 18:15

Hello,

You are welcome!

Regards,
Olga Barlow

#17864 Copied
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