Hello,
The problem was you selected Test page as shop page in Woocommerce > Settings > Products tab. I’ve removed it and now slider is loading.
Please check.
Regards,
Eva Kemp.
Hello,
The problem was you selected Test page as shop page in Woocommerce > Settings > Products tab. I’ve removed it and now slider is loading.
Please check.
Regards,
Eva Kemp.
Hello,
I’ve installed the plugins manually.
Please check your site now and clear browser cache before.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP credentials as well.
Thank you.
Regards,
Eva Kemp.
Hello,
The problem may be caused by one of the plugins. Please try to disable them one by one to find it out, as some plugins may be incompatible with our theme.
Regards,
Eva Kemp.
Hello,
I’ve updated the theme to 3.5 version.
Please let us know if you need further assistance.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Here is the link to the new theme version:
http://themeforest.net/item/idstore-responsive-multipurpose-ecommerce-theme/4792186
And the link to our documentation:
https://www.8theme.com/demo/docs/idstore/index.html#!/upgrade
Regards,
Eva Kemp.
Hello,
I’ve updated Woocommerce plugin to the latest version.
You don’t have subcategories for PLAISIR D’OFFRIR category that’s why they are not shown.
Please create child categories for the parent category PLAISIR D’OFFRIR.
Thank you.
Regards,
Eva Kemp.
Hello,
Here you can submit a ticket to Envato support:
https://support.market.envato.com/hc/en-us/requests/new
Regards,
Eva Kemp.
Hello,
Ok. If there are any questions don’t hesitate to contact us.
Regards,
Eva Kemp.
Hello,
When editing a product you have product title written as “Revolution<br> Display 48″. That is why it’s divided into 2 lines in breadcrumbs. Remove <br> from the title to fix it.
Thank you.
Regards,
Eva Kemp.
Hello,
Please update Blanco theme to the latest version 2.9.3 as well as Woocommerce plugin.
Thank you.
Regards,
Eva Kemp.
Hello,
The dimensions of the banners are 145px × 180px.
Regards,
Eva Kemp.
Hello,
Sorry, but there is a bug and you can insert link using classic editor.
Sorry for inconveniences.
Regards,
Eva Kemp.
Hello,
We’ve resaved permalings settings and the error has disappeared.
Please check.
Thank you.
Regards,
Eva Kemp.
Hello,
The problem was with your .htaccess file. I’ve commented the line SetEnv DEFAULT_PHP_VERSION 5 and Royal theme has been installed successfully.
Please note using our theme you must have php version not less than 5.3 version.
Thank you.
Regards,
Eva Kemp.
Hello @csmwebdesign,
Please provide us with the credentials to wp-admin panel in Private Content.
Regards,
Eva Kemp.
Hello,
Please add this code into custom.css file:
.et-mega-search .et-search-result {
z-index: 101 !important;
}
Regards,
Eva Kemp.
Hello,
Please try to use this code:
@media (max-width: 480px) { .header .logo img {
width: 100px !important;
}}
Regards,
Eva Kemp.
Hello,
Sorry, but your hosting provider should increase memory limit for your account on the server. That error means you don’t have enough memory to upload images. So please ask your host to increase this value.
Thank you.
Regards,
Eva Kemp.
Hello,
Thank you for the suggestion. We’ll take this into our account.
Unfortunately now we don’t have option for default search form, you can use some plugin instead.
We’ll try to add it in our next update.
Sorry for inconveniences.
Regards,
Eva Kemp.
Hello,
Thank you for the suggestion. We’ve taken this into account and perhaps it will be included in the future updates.
Thank you.
Regards,
Eva Kemp.
Hello,
Please use this code in custom.css file:
.et-twitter-slider .twitter-slider-title span:before {
left: -20px !important;
bottom: 0px !important;
}
.et-twitter-slider .twitter-slider-title {
margin-bottom: 20px !important;
}
.et-twitter-slider {
margin-top: -30px;
margin-bottom: -30px;
}
Is it fine now?
Thank you.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Could you please show a screenshot what you want to achieve? Have you seen such pages on our demo?
Thank you.
Regards,
Eva Kemp.
Hello,
Sorry, but it can’t be changed. We’ll take this into our account and try to implement it in future updates.
Thank you for understanding.
Regards,
Eva Kemp.
Hello,
You need edit Underwear page in wp-admin > Pages. There you’ll see banner elements in the Visual Composer editor which you can change.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP credentials as well.
Thank you.
Regards,
Eva Kemp.
Hello,
The credentials to FTP and cpanel are incorrect.
Please check them.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.