Can't create new page - by Tirano - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 9 years, 6 months ago ago by Eva Kemp

  • Avatar: Tirano
    Tirano
    Participant
    October 1, 2014 at 20:04

    Why could help me?

    I loved the theme, are to be congratulated!

    I installed the demo underware and started some customizations, now I want to create some other pages (like about us) but when I did it just opens a blank page.

    I tried to create other but happens the same problem.

    I am in urgent need of resolving power may be concluded for the site.

    I inserted the information from the site access on private part.

    I really appreciate the help,

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    October 2, 2014 at 12:05

    Hello,

    Please provide us with FTP credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Tirano
    Tirano
    Participant
    October 2, 2014 at 15:09

    Hello the ftp information is on private message thank you

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 3, 2014 at 10:42

    Hello,

    Sorry but the login details to FTP are incorrect. We’re unable to log in.
    Please check them.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Tirano
    Tirano
    Participant
    October 3, 2014 at 14:44

    hello here is the login ftp info…thank you

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 3, 2014 at 16:38

    Hello,

    There is some bug with Essential Grid plugin. I’ve deactivated it and the pages are working now.
    Please check.
    We’ve taken this into account and the issue will be fixed in the next update.

    Sorry for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Tirano
    Tirano
    Participant
    October 3, 2014 at 16:57

    yeah its working ! Thank you

    Avatar: Eva
    Eva Kemp
    Support staff
    October 3, 2014 at 17:42

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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The issue related to '‘Can't create new page’' has been successfully resolved, and the topic is now closed for further responses

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