Forum Replies Created

Viewing 30 posts - 25,831 through 25,860 (of 31,382 total)
1 2 3 … 861 862 863 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 17:04

    Hello,

    Please provide us with the link to your page and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    #22715 Copied In reply to: Recent Posts Widget – Title CSS Class
    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 17:02

    Hello @Melvin,

    Please check what php version is used on a server at your hosting provider. It shouldn’t be less than 5.3 version. Also ask them to increase upload_max_filesize, post_max_size and memory_limit functions and allow_url_fopen function is also must be enabled.

    Thank you.
    Regards,
    Eva Kemp.

    #22714 Copied In reply to: Where are other demo pages ?
    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 17:00

    Hello,

    You’re using old theme version. Please update it to the latest one – 1.4 as some bugs were fixed in it.
    Don’t forget to create a back up of your files and database before updating.

    Thank you.
    Regards,
    Eva Kemp.

    #22713 Copied In reply to: Problem with shop page
    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 16:56

    Hello,

    You can try to use our option in Theme Options > General > Disable right mouse click on the site > On.

    Thank you.
    Regards,
    Eva Kemp.

    #22712 Copied In reply to: Hide WordPress classes etc in the source code with plugin
    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 16:53

    Hello,

    You can install Fashion One Page template in Theme Options > Import/Export and view in wp-admin panel > Pages > Fashion One Page how the sections are created in Visual Composer editor.

    Thank you.
    Regards,
    Eva Kemp.

    #22710 Copied In reply to: How to create grid layout like in Fashion Demo
    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 16:43

    Hello,

    Unfortunately we don’t have them.
    When writing in Private Content you need write some text in the public text editor as without it Private Content can’t be sent.
    Please try again.

    Thank you.
    Regards,
    Eva Kemp.

    #22708 Copied In reply to: Unable to center image in a text block or single image
    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 16:40

    Hello,

    I’ve removed related videos at the end of the video adding the argument &rel=0 in the Video Settings.
    I’ve checked the video with default WordPress theme and such issue persists there too.
    So the problem is related to Revolution Slider plugin, not to the theme.
    You can contact them concerning this issue.

    Thank you.
    Regards,
    Eva Kemp.

    #22707 Copied In reply to: Video
    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 16:10

    Hello,

    Sorry, but we are unable to view your thread with them.
    Could you please copy it into Private Content?

    Thank you.
    Regards,
    Eva Kemp.

    #22702 Copied In reply to: Revolution slider issue; themepunch deferred me back to you
    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 15:48

    Hello,

    Sorry, but this requires additional customization in the theme files and if you have necessary skills you may try to edit header.php file in the theme directory.

    Thank you.
    Regards,
    Eva Kemp.

    #22700 Copied In reply to: Need to add a button to the header
    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 15:47

    Hello,

    I’ve disabled Hidden Sidebar in Theme Options > Products Page Layout and the sidebar is shown all the time on the page. Please check.
    Concerning the Layered Nav widget, it’s not displayed because the product linked to the attributes doesn’t belong to the category “Igintion Coil”, it’s not listed among the products of this category.
    If you check shop page http://myautoformula.com/shop/ where all products are shown you’ll see that widget is in the sidebar.

    Thank you.
    Regards,
    Eva Kemp.

    #22699 Copied In reply to: Ajax Search and the add to cart button
    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 14:08

    Hello,

    Please update the theme to the latest 1.4 version as some bugs were fixed in it.

    Thank you.
    Regards,
    Eva Kemp.

    #22685 Copied In reply to: Visual Componer not work (backend and Frontend)
    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 13:23

    Hello,

    Please update the theme to the latest 1.4 version as some bugs were fixed in it.

    Thank you.
    Regards,
    Eva Kemp.

    #22678 Copied In reply to: Testimonials slider not working
    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 13:17

    Hello,

    The latest theme version is 1.4 and some bugs were fixed in it.
    That’s why we recommend you to update the theme to this version.
    If the issue persists after that please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    #22676 Copied In reply to: I'm having a problem with the categories, sub categories and sub sub categories
    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 13:09

    Hello,

    Please wait for a reply in the ticket.
    The issue is being investigated.

    Thank you.
    Regards,
    Eva Kemp.

    #22675 Copied In reply to: 2 theme conflicts?
    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 13:06

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #22674 Copied In reply to: Remember me – My account login issue
    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 13:05

    Hello,

    I’ve just re-added Woocommerce Products widget into Shop sidebar and it has appeared as you created it.
    Please check.

    Thank you.
    Regards,
    Eva Kemp.

    #22672 Copied In reply to: Shop sidebar
    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 12:52

    Hello,

    Please update Woocommerce plugin to the latest version and check if the problem persists after that.

    Thank you.
    Regards,
    Eva Kemp.

    #22671 Copied In reply to: Child Theme widget areas
    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 12:31

    Hello @commersant19,

    Sorry for a delay.
    To make a product be added into the cart you need add the link https://travelo.ge/?add-to-cart=19057 for the button in Price box element, where 19057 is the product id which needs to be added.

    Thank you.
    Regards,
    Eva Kemp.

    #22669 Copied In reply to: Add to cart problem
    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 11:55

    Hello,

    Please take our apologies for the delay.
    After Woocommerce update some problems have occurred with registration.
    It will be fixed in the next theme update.

    Sorry for inconveniences.
    Thank you for your understanding and patience.

    Regards,
    Eva Kemp.

    #22667 Copied In reply to: Account page display issues
    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 11:49

    Hello,

    Some plugin is causing the issue. I’ve deactivated them and the pop up has gone.
    Please try to disable plugins one by one to find out which one is the reason.

    Thank you.
    Regards,
    Eva Kemp.

    #22666 Copied In reply to: Remember me – My account login issue
    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 11:40

    Hello,

    Sorry for a delay.
    There is a bug in the theme and it will be fixed in the next update.

    Please take our apologies for inconveniences.

    Thank you for understanding.
    Regards,
    Eva Kemp.

    #22664 Copied In reply to: Banner Images Alt Text not Showing
    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 10:39

    Hello @jamespayne,

    We’re sorry to hear that, but you may try to restore database back up at your host to put back category header text or you need to readd it.

    Sorry for inconveniences.

    Regards,
    Eva Kemp.

    #22654 Copied In reply to: Installation Issues & Fixes (Read First)
    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 10:33

    Hello @darren,

    We’ve checked your site again and haven’t found any issues with the new theme version. They appear only if a child theme is enabled, but we are not responsible for the changes made in the child theme. Please check your modifications to find out what is causing the problem. If the problems are definitely with our theme, please provide us with screenshots to have clear understanding concerning this issue.

    Thank you.

    Regards,
    Eva Kemp.

    #22651 Copied In reply to: !! Issues with latest theme update
    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 10:25

    Hello,

    I’ve added a row with Products element.
    Please check your home page now.
    We recommend you to use this element instead of Products Grid.

    Thank you.
    Regards,
    Eva Kemp.

    #22648 Copied In reply to: Product Grid (beta) element not working
    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 10:11

    Hello,

    As I see favicon is shown on frontend.

    I’ve changed “etheme_portfolio” slug to “events” in the file wp-content/themes/blanco/code/portfolio.php.
    Please keep it safe.
    You can check your projects now.

    Thank you.
    Regards,
    Eva Kemp.

    #22645 Copied In reply to: Remove etheme_portfolio from slug on portfolio items
    Avatar: Eva
    Eva Kemp
    Participant
    October 30, 2014 at 22:52

    Hello,

    Please try to add this code in custom.css file:

    img.aligncenter {
    border: solid 1px;
}

    How to create custom.css you can watch here.

    Regards,
    Eva Kemp.

    #22600 Copied In reply to: Photo Border
    Avatar: Eva
    Eva Kemp
    Participant
    October 30, 2014 at 22:43

    Hello,

    Unfortunately frontend editor of Visual Composer doesn’t work with the theme. We’ll try to fix it in future updates.

    Sorry for inconveniences.
    Regards,
    Eva Kemp.

    #22598 Copied In reply to: Visual Composer Issues
    Avatar: Eva
    Eva Kemp
    Participant
    October 30, 2014 at 21:27

    Hello,

    I’ve edited the argument in video settings as you placed it after ;, but should be before this character.

    Thank you.
    Regards,
    Eva Kemp.

    #22592 Copied In reply to: Video
    Avatar: Eva
    Eva Kemp
    Participant
    October 30, 2014 at 21:05

    Hello,

    We’re glad you’ve solved the issue.

    Have a nice day.
    Regards,
    Eva Kemp.

    #22577 Copied In reply to: Having problem to display brands section on home page
    Avatar: Eva
    Eva Kemp
    Participant
    October 30, 2014 at 21:04

    Hello,

    Unfortunately we don’t have such codes included into the theme.
    Sorry.

    Regards,
    Eva Kemp.

    #22576 Copied In reply to: SORTCODE
  • 1 2 3 … 861 862 863 … 1,045 1,046 1,047
    Viewing 25,860 results - 25,831 through 25,860 (of 31,382 total)
Viewing 30 posts - 25,831 through 25,860 (of 31,382 total)
1 2 3 … 861 862 863 … 1,045 1,046 1,047

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