Page 742 – 8theme.com

Forum Replies Created

Viewing 30 posts - 22,231 through 22,260 (of 31,382 total)

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Eva Kemp

Participant

January 26, 2015 at 15:50

Hello,

1. In Home page editor you need select a slider in “Show revolution slider instead of breadcrumbs and page title” in Page Layout box.
2. You forgot to add additional attribute:

To create full width menu you need add special CSS Classes combination to the first level. At first you need to specify the main class menu-full-width and then the additional one, that will set the quantity of the columns in your menu from menu-column1 to menu-column5

I’ve added menu-column5 in CSS Classes for the Shop menu item. Please check now.

Thank you.
Regards,
Eva Kemp.

#37079 Copied In reply to: Royal Header issues

Eva Kemp

Participant

January 26, 2015 at 15:42

Hello,

The problem is with your child theme. When you activate our default theme you’ll see the sidebar is shown fine.
So please check the changes you made in the child theme.

Thank you.
Regards,
Eva Kemp.

#37076 Copied In reply to: Recently viewed products not working.

Eva Kemp

Participant

January 26, 2015 at 15:21

Hello,

You’re welcome.

Regards,
Eva Kemp.

#37067 Copied In reply to: How can I use all of the demo shortcodes?

Eva Kemp

Participant

January 26, 2015 at 15:21

Hello,

I’ve updated etheme.js file.
Please check the page now and clear browser cache before.

Thank you.
Regards,
Eva Kemp.

#37066 Copied In reply to: Product tabs don't work with variable products??

Eva Kemp

Participant

January 26, 2015 at 15:17

Hello,

What is your Shop page?
As I see you didn’t select it in Woocommerce > Settings > Products tab > Product Archive / Shop Page.
Then you should select Sidebar Position and Widget Area in Page Layout box in your shop page editor.

Thank you.
Regards,
Eva Kemp.

#37065 Copied In reply to: Sidebar Shop

Eva Kemp

Participant

January 26, 2015 at 15:12

Hello,

I’ve checked that page in wp-admin panel and the editor is working fine.
Could you please clarify with more details?
Also you have old versions of Visual Composer and Revolution Slider plugins. Please download the plugins at https://www.8theme.com/download-plugins/ and update them via FTP in wp-content/plugins directory.

Thank you.
Regards,
Eva Kemp.

#37063 Copied In reply to: Error Update Visual Composer

Eva Kemp

Participant

January 26, 2015 at 15:05

Hello,

Sorry for a delay.
We’ve test the plugin and it’s working fine with our demo.
Please try to reinstall the theme and let us know the result.

Thank you.
Regards,
Eva Kemp.

#37061 Copied In reply to: ESSENTIAL GRID DONESN´T WORK

Eva Kemp

Participant

January 26, 2015 at 15:03

Hello,

You still old versions of WPBakery Visual Composer and MasterSlider plugins. Please update them https://www.8theme.com/download-plugins/ as old plugins versions may create a conflict.

Thank you.
Regards,
Eva Kemp.

#37060 Copied In reply to: A new Royal user, with some "problems"

Eva Kemp

Participant

January 26, 2015 at 14:52

Hello,

Please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#37057 Copied In reply to: Blank Page / White Page after editing posts / product

Eva Kemp

Participant

January 26, 2015 at 14:03

Hello,

Your page requires a password even I’ve logged in to wp-admin panel.
Please try to re-update the page in the page editor and check it again.

Thank you.
Regards,
Eva Kemp.

#37051 Copied In reply to: Error Update Visual Composer

Eva Kemp

Participant

January 26, 2015 at 14:00

Hello,

You’re welcome.

Regards,
Eva Kemp.

#37049 Copied In reply to: How to Add "View More" on Blog Grid on the Homepage

Eva Kemp

Participant

January 26, 2015 at 13:59

Hello,

The latest version is available at this link https://www.8theme.com/download-plugins/
Please check.

Thank you.
Regards,
Eva Kemp.

#37048 Copied In reply to: Need Updated Plugin Versions

Eva Kemp

Participant

January 26, 2015 at 13:57

Hello,

Please provide us with wp-admin panel credentials.

Thank you.
Regards,
Eva Kemp.

#37047 Copied In reply to: Cart button doesnt work

Eva Kemp

Participant

January 26, 2015 at 13:37

Hello,

You need create footer as described in our documentation:
https://www.8theme.com/demo/docs/royal/#!/9_footer

Thank you.
Regards,
Eva Kemp.

#37044 Copied In reply to: About the subfooter

Eva Kemp

Participant

January 26, 2015 at 13:35

Hello,

Please try to disable Zoom effect in Theme Options > Single Product Page.

Thank you.
Regards,
Eva Kemp.

#37043 Copied In reply to: Image inside product single with low resolution

Eva Kemp

Participant

January 26, 2015 at 13:33

Hello,

You’re welcome.

Regards,
Eva Kemp.

#37041 Copied In reply to: Essential Grid – Return to full version

Eva Kemp

Participant

January 26, 2015 at 13:33

Hello,

You’re welcome.

Regards,
Eva Kemp.

#37039 Copied In reply to: Hey – VC and Ultimate Addons for VC – not working after update.
Eva Kemp

Participant

January 26, 2015 at 13:31
Hello,

1. You can edit the file wp-content/themes/royal/framework/shortcodes.php (find the section “! Share This Product”) to change tooltips titles.
2. Add this code in custom.css file:

.white-popup-block .checkbox-label { display: none; }

How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).
3. Unfortunately there is no such possibility. Sorry.

Thank you.
Regards,
Eva Kemp.
#37038 Copied In reply to: Questions/Issues
Eva Kemp

Participant

January 26, 2015 at 11:25
Hello,

You need edit the file royal/framework/theme-functions.php, remove the code

if(function_exists( 'set_ess_grid_as_theme' )){ set_ess_grid_as_theme(); }

And you’ll be able to register the plugin.

Thank you.
Regards,
Eva Kemp.
#37030 Copied In reply to: Essential Grid – Return to full version
Eva Kemp

Participant

January 26, 2015 at 11:19

Hello,

We’re sorry, but the delay is caused by large amount of work.
Please take our apologies.
Concerning the second question please provide us with a link to your site and wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#37029 Copied In reply to: remove or disable googleapis by custom css code or delete some codes ?

Eva Kemp

Participant

January 26, 2015 at 11:05

Hello,

1. You used the 3rd header type and I’ve changed it to the 6th type in Theme Options > Header. The header is changed now.
Please clear your browser cache and check.
2. Could you please clarify with more details? What is the problem with menu? What you you trying to do?
3. We’ve sent PSD files to your email address. Please check.

Thank you.
Regards,
Eva Kemp.

#37026 Copied In reply to: Royal Header issues

Eva Kemp

Participant

January 26, 2015 at 10:27

Hello,

I’ve checked this issue on our test site and when I tried to add more items of a products than there are in the stock I was given an error:
“You cannot add that amount of “AWESOME DEMO EAR-RING” to the cart because there is not enough stock” and the product wasn’t placed in the cart.

What theme version are you using?
Please provide us with wp-admin panel credentials to check this problem on your site.

Thank you.
Regards,
Eva Kemp.

#37020 Copied In reply to: Backorder Bug

Eva Kemp

Participant

January 26, 2015 at 10:20

Hello,

You can change that text in the file wp-content/themes/royal/framework/theme-functions.php (line 1012).

Thank you.
Regards,
Eva Kemp.

#37016 Copied In reply to: Change Newsletter Title Test

Eva Kemp

Participant

January 26, 2015 at 10:13

Hello,

Please provide us with wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#37013 Copied In reply to: Revo Slider button styling

Eva Kemp

Participant

January 26, 2015 at 10:12

Hello,

Please provide us with a link to your site and wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#37012 Copied In reply to: Responsiveness & Forms
Eva Kemp

Participant

January 26, 2015 at 10:00
Hello,

Please add this code in custom.css file:

.header-type-3 .logo-with-menu img { width: 100%; }

How to create custom.css you can watch in this tutorial.

Thank you.
Regards,
Eva Kemp.
#37009 Copied In reply to: Header (Logo + and menu get bigger and extends on Mozilla Firefox)
Eva Kemp

Participant

January 26, 2015 at 09:58

Hello,

You need edit the files legenda/framework/theme-options.php, theme-functions.php, shortcodes.php. Please note additional customization isn’t included in our basic support and all the changes you make are on your own decision. We recommend you to create a back up and make all modifications in a child theme.

Thank you.
Regards,
Eva Kemp.

#37008 Copied In reply to: remove or disable googleapis by custom css code or delete some codes ?

Eva Kemp

Participant

January 26, 2015 at 09:55

Hello,

As I see now your site isn’t redirecting to https links.
Have you removed the redirect?

Thank you.
Regards,
Eva Kemp.

#37007 Copied In reply to: Whole Website Bugs Out Completely

Eva Kemp

Participant

January 26, 2015 at 09:53

Hello,

We’ve checked and you’ve been sent a reply already from our developers team.
Please check your email.

Thank you.
Regards,
Eva Kemp.

#37006 Copied In reply to: Image and text not looking good in Explorer Browser.

Eva Kemp

Participant

January 26, 2015 at 09:05

Hello,

You’re welcome.

Regards,
Eva Kemp.

#37003 Copied In reply to: Visual Composer Update
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Viewing 22,260 results - 22,231 through 22,260 (of 31,382 total)

Viewing 30 posts - 22,231 through 22,260 (of 31,382 total)

← 1 2 3 … 741 742 743 … 1,045 1,046 1,047 →

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