Forum Replies Created

Viewing 30 posts - 22,201 through 22,230 (of 31,382 total)
1 2 3 … 740 741 742 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 10:44

    Hello,

    Please add this code in custom.css file:

    @media (max-width: 480px) { .tp-caption a.btn {
    font-size: 8px;
}}

    Thank you.
    Regards,
    Eva Kemp.

    #37282 Copied In reply to: Revo Slider button styling
    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 10:38

    Hello,

    As I see the wishlist icon is removed:
    http://imgur.com/PtWS5j5

    Please clear your browser cache and check again.

    Thank you.
    Regards,
    Eva Kemp.

    #37278 Copied In reply to: How do I remove the Wishlist bar on Product Image hover?
    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 10:34

    Hello,

    In custom.css file you had the code that prevents languages bar from displaying:
    .top-bar .languages-area {display: none;}

    I’ve removed it and now phone number is shown in the top bar.
    Please check.

    Thank you.
    Regards,
    Eva Kemp.

    #37277 Copied In reply to: How do I add phone number or other text in the top bar above the header?
    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 10:29

    Hello,

    Sorry, but we’re not experiencing the problems you described on your site.
    Please try to clear browser cache and check again.
    Also try to check with some other Internet provider.

    Thank you.
    Regards,
    Eva Kemp.

    #37276 Copied In reply to: Issues with tabs resizing
    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 10:27

    Hello,

    Could you please clarify with more details?
    Please show a screenshot where you want to change “Cart” text.

    Thank you.
    Regards,
    Eva Kemp.

    #37275 Copied In reply to: Changing Cart Title
    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 10:19

    Hello,

    Please add this code in custom.css file:

    @media (max-width: 979px) {
.banner img {
height: 100%;
}
.banner.valign-bottom .banner-inner {
padding: 18px;
}
}

    Thank you.
    Regards,
    Eva Kemp.

    #37274 Copied In reply to: Add text padding to banners
    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 10:13

    Hello,

    Please read this article:
    http://codex.wordpress.org/I_Make_Changes_and_Nothing_Happens

    It may help you.

    Thank you.
    Regards,
    Eva Kemp.

    #37273 Copied In reply to: Enqueue my Child Theme style.css first
    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 10:10

    Hello @ecoofficegals,

    Sorry, but the credentials to FTP are incorrect.
    Please check them.

    Thank you.
    Regards,
    Eva Kemp.

    #37272 Copied In reply to: Product tabs not working on products with variations
    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 10:09

    Hello,

    Please add this code in custom.css file:

    @media (max-width: 480px) { input[type=submit] {
width: 100px;
height: 20px;
font-size: 8px !important;
}
input[type="text"] {
width: 100px;
}
}

    Thank you.
    Regards,
    Eva Kemp.

    #37269 Copied In reply to: Responsiveness & Forms
    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 09:56

    Hello,

    The arrows are black now:

    Clear the cache and check again.
    I’ve updated etheme.js file. Please check the tabs now and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

    #37264 Copied In reply to: Royal Store 2.0 Mobile Menu Issue
    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 09:45

    Hello,

    Please check if the issue persists now and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

    #37256 Copied In reply to: Navigation menu displays on normal homepage like bug
    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 09:41

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    #37253 Copied In reply to: Page Banner on Blog
    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 09:40

    Hello,

    To check this issue we need to see your site, because from our side there is no such problem.
    Please provide us with wp-admin panel credentials and FTP access.
    Did you made any changes in original theme files?

    Thank you.
    Regards,
    Eva Kemp.

    #37250 Copied In reply to: Backorder Bug
    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 09:38

    Hello,

    As I see buttons on the first site are shown fine:

    as well as on the second site:

    Could you please clarify your issue?

    Thank you.
    Regards,
    Eva Kemp.

    #37248 Copied In reply to: Revo Slider button styling
    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 09:34

    Hello,

    As I see Visual Composer editor is shown in your home page:

    Try to clear browser cache and check again.

    Thank you.
    Regards,
    Eva Kemp.

    #37246 Copied In reply to: A new Royal user, with some "problems"
    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 09:27

    Hello,

    What theme version are you using?
    We recommend you to update Woocommerce plugin and the theme to the latest versions.
    Don’t forget to create a back up before update.

    Thank you.
    Regards,
    Eva Kemp.

    #37240 Copied In reply to: Product Images not displaying. Only WooCommerce placeholder images.
    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 09:25

    Hello,

    The problem with blank page persists with default WordPress theme too, so this is not related to our theme. You’d rather contact WordPress support concerning this issue.

    Thank you.
    Regards,
    Eva Kemp.

    #37238 Copied In reply to: Blank Page / White Page after editing posts / product
    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 09:14

    Hello,

    Yes, please provide us with wp-admin panel credentials.

    Thank you.
    Regards,
    Eva Kemp.

    #37232 Copied In reply to: Floating menu layout issues on smaller devices
    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 09:11

    Hello,

    Does the issue persist when you use our default theme and not a child theme?
    If the issue persists there too please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    #37228 Copied In reply to: responsiveness gliches when zooming in/out
    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2015 at 20:09

    Hello,

    The credentials are incorrect.
    We’re getting an error:
    Response: 530 Login authentication failed

    Please provide us with the correct login details.

    Thank you.
    Regards,
    Eva Kemp.

    #37140 Copied In reply to: Four products in same line on Home page
    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2015 at 20:07

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #37137 Copied In reply to: Remove Dotted Line Around Contact Us Section
    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2015 at 20:07

    Hello,

    There is an error in your error_log file:
    [26-Jan-2015 18:57:02 UTC] PHP Fatal error: Class ‘WC_Widget’ not found in /home/diamondsourcew29/public_html/wp-content/plugins/woocommerce/includes/widgets/class-wc-widget-product-categories.php on line 16

    Please try to reupload Woocommerce and Wishlist plugins folders via FTP.
    Create a back up before making changes.

    Thank you.
    Regards,
    Eva Kemp.

    #37136 Copied In reply to: Problem to adding product to wish list
    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2015 at 19:46

    Hello,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    #37130 Copied In reply to: Navigation menu displays on normal homepage like bug
    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2015 at 19:19

    Hello,

    Are you using the latest version of browser?

    Thank you.
    Regards,
    Eva Kemp.

    #37122 Copied In reply to: Issues with tabs resizing
    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2015 at 19:18

    Hello,

    You need remove all elements you added to your Blog page and select your blog page in Settings > Reading > Posts page.
    Then go to Theme Options > Blog Layout and select Grid for “Blog Layout”.
    Also you need add Read More button as shown in the article:
    http://www.wikihow.com/Add-Read-More-to-Wordpress

    Thank you.
    Regards,
    Eva Kemp.

    #37120 Copied In reply to: Cannot replicate blog
    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2015 at 18:18

    Hello,

    Unfortunately there is no such option in our theme for the menu.
    You can use only the features that are described in our documentation.

    Please take our apologies for inconveniences.

    Thank you.
    Regards,
    Eva Kemp.

    #37111 Copied In reply to: adding links on a page?
    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2015 at 17:59

    Hello,

    We’ve checked your site and haven’t seen the issue you described.
    Are you using the latest browser version?

    Thank you.
    Regards,
    Eva Kemp.

    #37107 Copied In reply to: Issues with tabs resizing
    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2015 at 16:46

    Hello,

    Ok. Let us know the result.

    Thank you.
    Regards,
    Eva Kemp.

    #37090 Copied In reply to: ESSENTIAL GRID DONESN´T WORK
    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2015 at 16:10

    Hello,

    CSS code was modified for some elements. Please don’t worry. Old style.css will be rewritten in the theme update so you won’t lose the changes.

    Thank you.
    Regards,
    Eva Kemp.

    #37083 Copied In reply to: Black bar on left side
    Avatar: Eva
    Eva Kemp
    Participant
    January 26, 2015 at 16:04

    Hello @inetb italia,

    Could you please provide us with access to your hosting control panel to be able to view File Manager?

    Thank you.
    Regards,
    Eva Kemp.

    #37081 Copied In reply to: Problem Theme Update and Visual Composer
  • 1 2 3 … 740 741 742 … 1,045 1,046 1,047
    Viewing 22,230 results - 22,201 through 22,230 (of 31,382 total)
Viewing 30 posts - 22,201 through 22,230 (of 31,382 total)
1 2 3 … 740 741 742 … 1,045 1,046 1,047

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