Forum Replies Created

Viewing 30 posts - 22,141 through 22,170 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 21:05

    Hello,

    You need add this code in custom.css file:

    .breadcrumbs {
     display: none;
    }

    Please note the breadcrumbs will be removed from all pages where class “breadcrumbs” is used.
    Unfortunately it can’t be removed other way. Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 20:55

    Hello,

    If the desired text is changed then you don’t need edit that section.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 20:41

    Hello,

    Please provide us with a page link where you’re experiencing the issue with tabs.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 20:39

    Hello,

    Haven’t you created the page with Visual Composer editor?
    In this case it should be activated.

    Please provide us with wp-admin panel and FTP credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 20:37

    Hello,

    I’ve edited the code in custom.css file.
    Please check the form now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 20:03

    Hello,

    This form is loaded from Woocommerce plugin folder and you need contact their support to modify that block.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 19:55

    Hello,

    You need use style.css file in your child theme for any styles changes.
    You don’t need to copy other css files.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 19:48

    Hello,

    “Click here to login” form fields are already opened by default on the Checkout page:
    http://i.imgur.com/mOC1aAO.png

    When you click that link again the form is hidden when you click it once more the form is shown again.

    Please check.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 19:38

    Hello,

    We’re unable to connect to your server via FTP getting the error:
    Error: Connection timed out
    Error: Could not connect to server

    You can update the plugins yourself, just download them at the link https://www.8theme.com/download-plugins/ and reupload plugins folders via FTP in the directory wp-content/plugins.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 19:35

    Hello,

    This problem is related to Visual Composer editor.
    The plugin authors will produce a new update soon where some bugs are fixed.
    Meanwhile you may try to revert back to older Visual Composer version.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 19:33

    Hello,

    Please check if you enabled all needed plugins that you’re using for shortcodes added on the page.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 19:26

    Hello,

    Could you please clarify with more details?
    How can we replicate the issue?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 19:21

    Hello,

    You have low values for upload_max_filesize, post_max_size functions.
    Also 500 Internal Server Error is related to server configuration. You can ask your host to check error logs on a server.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 19:11

    Hello,

    In the code you added previously in custom.css } was missed, that’s why other code that was added after, wasn’t recognized. I’ve added } and now the changes are visible on the Checkout page. Please check.

    Could you clarify concerning “Returning Customer Click here to login”?
    What exactly do you want to do?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 18:54

    Hello,

    Please provide us with FTP and wp-admin panel credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 18:45

    Hello,

    I’ve added this code in custom.css file:

    .container, .title span {
        background-color: transparent !important;
    }

    Please check your site now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 18:38

    Hello,

    You need add the code in custom.css file.
    How to create it you can watch in the video tutorial at this link provided in the previous post.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 18:35

    Hello,

    You’re welcome.

    Have a great day too.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 18:32

    Hello,

    I’ve checked Visual Composer editor and it’s working fine and the elements are available for editing:
    http://imgur.com/mDOOx6t

    Please clear your browser cache and check again or check it with other browser.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 18:25

    Hello,

    You need use this code:

    .menu-social-icons i {
        background-color: #BDBDBD;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 18:22

    Hello,

    Please add this code in custom.css file:

    .header-type-8 .menu-wrapper {
    margin-top: -30px !important;
    }
    .vc_custom_1406032173833 {
       padding-bottom: 0px !important;
    }
    .copyright-3, .copyright {
        padding-top: 0px;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 18:11

    Hello,

    Where are you making changes?
    As I see you have the file default.custom.css which must be renamed to custom.css and the code we provided must be inserted in there.

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 18:05

    Hello,

    You need edit the links in the file wp-content/themes/royal/framework/shortcodes.php (lines 1729, 1737, 1745, 1753).

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 17:58

    Hello,

    Could you please clarify your question?
    Why did you reinstall the theme if you could restore it from the back up?
    As I see your Home page is working fine.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 17:48

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 17:46

    Hello,

    We haven’t changed anything, but still see “500 error”.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 17:42

    Hello @AlchemicDesign,

    We’re sorry for a long delay.
    You should add class="container" for id="tribe-events-pg-template" in events-calendar plugin folder.
    Please contact developers of the plugin and ask them to add this class.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 17:10

    Hello,

    Sorry, but there is no such possibility to do this only for one product.
    Please take our apologies.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 17:05

    Hello,

    Sorry for a delay.
    We’re investigating it.

    As soon as there is a result we’ll let you know.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 17:02

    Hello @inetb italia,

    I’ve checked the translation file it_IT.po in wp-content/themes/legenda/languages and there are some words that are not translated including the ones you mentioned.
    So please check the file and translate other words.

    Thank you.
    Regards,
    Eva Kemp.

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    Viewing 22,170 results - 22,141 through 22,170 (of 31,382 total)
Viewing 30 posts - 22,141 through 22,170 (of 31,382 total)
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