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Viewing 30 posts - 21,301 through 21,330 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 18:10

    Hello,

    Could you please show a screenshot what buttons you’d like to have?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 18:09

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 18:08

    Hello,

    Yes, that’s normal.
    Sorry, but transparency effect works when slider is shown in the page heading.

    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 18:06

    Hello,

    Sorry for misunderstanding concerning the question 4.
    Please use this code instead of the previous one:

    .quantity {
        display: none;
    }
    .product-information .cart button[type="submit"] {
        float: left;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 17:56

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 17:56

    Hello,

    The credentials are incorrect. We can’t log in to wp-admin panel.
    Please check them.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 17:54

    Hello,

    Please update the theme to the latest version as well as the required plugins https://www.8theme.com/download-plugins/
    https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (1.5 Theme Upgrade).
    Don’t forget to create a back up before update.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 17:41

    Hello,

    Sorry, but when you enable catalog mode variations can’t be shown.
    Also if you remove prices, variations won’t be displayed.
    But you can disable catalog mode and hide those options in custom.css file:

    .product-information .cart button[type="submit"], .product-information .price {
       display: none !important;
    }

    Please try it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 17:17

    Hello,

    Have you marked the products as ‘new’?
    https://support.8theme.com/index.php?/Knowledgebase/Article/View/9/0/how-to-mark-products-as-featured-and-new-ones

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 17:14

    Hello,

    I’ve imported .json file for Essential Grid plugin.
    Please check.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 17:08

    Hello,

    1. You can change color only for one menu item this way:
    Go to Appearance > Menus, open the menu tab of your menu item and below “CSS Classes (optional)” write your css class (for example: my_class).
    You can enable CSS classes at the top of admin panel, just click “Screen Options”.
    Then you should edit custom.css file, add the code:
    .my_class a {color: red !important;}

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    2. Unfortunately there is no such possibility. Sorry.

    3. In this case you have to edit the file wp-content/themes/royal/framework/theme-functions.php (from line 1342).

    4. Add this code in custom.css file:

    .quantity {
        width: 47px;
    }
    .quantity input[type="button"] {
       visibility: hidden;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 16:48

    Hello,

    Sorry, but the credentials as incorrect.
    We can’t log in to wp-admin panel.
    Please check them.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 16:46

    Hello,

    Please check the category now and clear browser cache before.
    The issue should be fixed.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 16:18

    Hello,

    I’ve disabled “Just Catalog” in Theme Options > Shop > Just Catalog > Off.
    Please check the product page now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 15:55

    Hello,

    I’ve reuploaded woocommerce files in wp-content/themes/royal/woocommerce.
    That’s all.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 15:51

    Hello,

    I’ve tried to resave static block but Facebook widget isn’t shown, only the title.
    Please check if you wrote the Facebook code correctly.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 15:21

    Hello,

    Sorry, but I don’t see the blocks you’re talking about.
    Could you please show a screenshot for better understanding?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 15:13

    Hello,

    Sorry for misunderstanding.
    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 15:12

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 15:10

    Hello,

    You have added Static Block widget into “Shopping cart sidebar” area in Appearance > Widgets.
    Remove it to get rid of the duplicate footer.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 15:04

    Hello,

    There is an error on your site:
    Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 91 bytes)

    Please contact your host and ask them to increase memory_limit value.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 14:59

    Hello,

    Sorry, but the other solution is you can create a page for products categories and add the desired content. To show products from the specific category you need use Product element or Products Categories element in Visual Composer editor.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 14:56

    Hello,

    This is related to your hosting provider.
    Please contact them concerning your query.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 14:55

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 14:55

    Hello,

    Could you please ask your host to increase memory_limit to 256M?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 14:42

    Hello,

    The reason was you didn’t close tag <div class="fl"> in Text widget in the “Shop Sidebar” area.
    Now the issue is fixed.
    Please clear browser cache and check your site.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 14:23

    Hello,

    I’ve deactivated other 3rd-party plugins and slider and “quick view” button are working now.
    Please clear browser cache and check yourself.
    You can activate the plugins one by one to find out what was causing the issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 14:13

    Hello,

    Try to use this code:

    .tabs .tab-content p, p {
        font-size: 15px !important;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 14:09

    Hello,

    Could you please show a screenshot what you want to remove?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 10, 2015 at 14:08

    Hello @jessicaleeturner,

    Have you updated the plugins?
    https://www.8theme.com/download-plugins/

    Please provide us with wp-admin panel and FTP login details.

    Thank you.
    Regards,
    Eva Kemp.

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    Viewing 21,330 results - 21,301 through 21,330 (of 31,382 total)
Viewing 30 posts - 21,301 through 21,330 (of 31,382 total)
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