Product Variables not working in Catalogue mode

This topic has 15 replies, 2 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp

  • Avatar: flockpublicity
    flockpublicity
    Participant
    February 9, 2015 at 13:27

    My product variables are not working in catalogue mode. There should be dropdowns for the variables to be added to wishlist but they are not there. And prices show for variables even though I have over written prices showing in the theme options.

    Example of where visitors should be able to see brand drop downs for a product: http://worldofwine.info/product/rum/

    You will see that a price is showing that shouldn’t be there and there is no option to select the brand from a drop down.

    Login details are in the private content

    Please, contact administrator
    for this information.
    14 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    February 9, 2015 at 14:55

    Hello,

    Please update the required plugins to the latest versions: https://www.8theme.com/download-plugins/

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: flockpublicity
    flockpublicity
    Participant
    February 9, 2015 at 16:12

    Plugins are all up to date and the error is still happening

    Avatar: Eva
    Eva Kemp
    Support staff
    February 9, 2015 at 18:15

    Hello,

    As I see some files weren’t uploaded for Visual Composer during update.
    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: flockpublicity
    flockpublicity
    Participant
    February 9, 2015 at 19:49

    FTP details below

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    February 9, 2015 at 20:32

    Hello,

    There is an error on your site:
    Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 3072 bytes)

    Please contact your host and ask to increase memory_limit value.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: flockpublicity
    flockpublicity
    Participant
    February 10, 2015 at 10:56

    memory has been increased – issues are still there: no dropdown and prices showing when they shouldnt be

    Avatar: Eva
    Eva Kemp
    Support staff
    February 10, 2015 at 12:01

    Hello,

    Sorry, but we can’t access wp-admin panel as there is still the error:
    “Fatal error: Allowed memory size of 67108864 bytes exhausted”

    Please ask your host to increase memory_limit.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: flockpublicity
    flockpublicity
    Participant
    February 10, 2015 at 12:14

    Sorry – hosting is fixed and memory expanded – issues still showing as above

    Avatar: Eva
    Eva Kemp
    Support staff
    February 10, 2015 at 14:04

    Hello,

    The reason is you didn’t create any attributes in Products > Attributes.
    You can just add brands the was as you did.
    Variations are shown from the Attributes section.
    Please read Woocommerce documentation:
    http://docs.woothemes.com/document/product-variations/

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: flockpublicity
    flockpublicity
    Participant
    February 10, 2015 at 14:37

    There are atributes added. The additional information is now showing in the wrong place and the price is still on the front! Can you please just edit the product with demo data to get it showing correctly and then I can edit it to show the right content? There should be no prices, and the additional information box should be back where it was

    Avatar: flockpublicity
    flockpublicity
    Participant
    February 10, 2015 at 14:54

    I have added in just 2 brands to the product – if you could please get it working on the Rum product and let me know then I will be able to duplicate what you do across the site. I uploaded attributes as shown in the video and yet they are still not on the front end of the site. I really need to get this fixed ASAP

    Avatar: Eva
    Eva Kemp
    Support staff
    February 10, 2015 at 16:18

    Hello,

    I’ve disabled “Just Catalog” in Theme Options > Shop > Just Catalog > Off.
    Please check the product page now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: flockpublicity
    flockpublicity
    Participant
    February 10, 2015 at 16:34

    Drop down is now there – but now is ‘add to cart’ – I only want the choice to add it to wishlist. The price is also showing which it shouldnt be. The site is working as an online catalogue only

    Avatar: Eva
    Eva Kemp
    Support staff
    February 10, 2015 at 17:41

    Hello,

    Sorry, but when you enable catalog mode variations can’t be shown.
    Also if you remove prices, variations won’t be displayed.
    But you can disable catalog mode and hide those options in custom.css file:

    .product-information .cart button[type="submit"], .product-information .price {
       display: none !important;
    }

    Please try it.

    Thank you.
    Regards,
    Eva Kemp.

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