Tagged: theme options
Hi 8theme Support,
when we go to the backend and go to the THEME OPTIONS, the main screen area was empty. The site works, but we can´t modify any theme options because we can´t see it.
We keep the same access to you
Thanks in advance
Please provide us with wp-admin and FTP credentials in Private Content.
We enclose the information in private content
There is some problem on a server at your host.
Sometimes I get “Internal Server Error” on the site and I’ve found this error in error_log file:
“FastCGI: comm with server “/var/www/vhost/silu.es/fcgi-bin/php.fcgi” aborted”.
Please ask your host to check logs attentively to find out what is causing this issue.
thanks I told this issue to the hosting. They told us that´s it´s a problem of the installation/setup. The maximum memory limit is 128 MB. Is It enough for the theme?
For your information, the last modification we made was the option to show a message when somenoe click with the righ click mouse in the front end show a customize message.
We want to reverese this option in order to test if this is the problem. But I can´t acces to this option. How can we change this option? could you help us?
Could you please ask your host to increase memory_limit to 256M?
no they (ISP) told me that the limit is 128 MB. Is it enough for your theme?
Can we reverse our last modification?
we didn´t do anything and now works. I asked the ISP in order to check if they had modified anything.
Because you didn’t do anything in our environment, isn´t it?
We haven’t made any changes.
So, is your problem is resolved now?
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