Forum Replies Created

Viewing 30 posts - 21,151 through 21,180 (of 31,382 total)
1 2 3 … 705 706 707 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    February 12, 2015 at 13:21

    Hello,

    Yes, you’re right. Also you can write the path to your own images for banners.
    Our banner images on demo have dimensions 460px × 170px and original sizes for single product image are 1 500px × 1 500px.

    Thank you.
    Regards,
    Eva Kemp.

    #41566 Copied In reply to: Changing two graphic blocks below the slider and contact information on home pag
    Avatar: Eva
    Eva Kemp
    Participant
    February 12, 2015 at 13:16

    Hello,

    We’ll release an update for the theme to make it compatible with the latest Woocommerce version.
    Meanwhile you can use old Woocommerce plugin version.

    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    #41564 Copied In reply to: Fatal Error when updating Woocommerce as requested
    Avatar: Eva
    Eva Kemp
    Participant
    February 12, 2015 at 13:14

    Hello,

    I’ve disabled Woocommerce lightbox in Woocommerce > Settings > Products tab > Display > unchecked “Enable Lightbox for product images” and our lightbox has started working. To open image with lightbox you need click the icon at the right bottom:

    Please clear your browser cache and check it.

    Thank you.
    Regards,
    Eva Kemp.

    #41563 Copied In reply to: Product zoom not working
    Avatar: Eva
    Eva Kemp
    Participant
    February 12, 2015 at 13:01

    Hello @josh9787,

    As I see this option is present:

    Thank you.
    Regards,
    Eva Kemp.

    #41555 Copied In reply to: Woocommerce 2.3 serious bugs!!
    Avatar: Eva
    Eva Kemp
    Participant
    February 12, 2015 at 12:56

    Hello,

    Please provide us with the correct wp-admin panel credentials in Private Content as we can’t access the previous link for wp-admin panel, it’s giving “Internal Server Error”.

    Thank you.
    Regards,
    Eva Kemp.

    #41554 Copied In reply to: Moving from Legenda to Royal…problems with plugins and settings
    Avatar: Eva
    Eva Kemp
    Participant
    February 12, 2015 at 12:51

    Hello,

    We’re glad that issue has been resolved.

    Have a nice day.

    Regards,
    Eva Kemp.

    #41552 Copied In reply to: Decent Instagram Widget?
    Avatar: Eva
    Eva Kemp
    Participant
    February 12, 2015 at 12:50

    Hello,

    We’re sorry for inconveniences, but soon we’ll release a new theme update where it will be compatible with the latest Woocommerce plugin version.
    Meanwhile you can revert back to old Woocommerce version until the theme is updated.

    Thank you for your understanding.
    Regards,
    Eva Kemp.

    #41549 Copied In reply to: Woocommerce 2.3 problem
    Avatar: Eva
    Eva Kemp
    Participant
    February 12, 2015 at 12:46

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #41547 Copied In reply to: Problems with registration after removing the captcha field
    Avatar: Eva
    Eva Kemp
    Participant
    February 12, 2015 at 12:45

    Hello @jayaram,

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    #41546 Copied In reply to: Product zoom not working
    Avatar: Eva
    Eva Kemp
    Participant
    February 12, 2015 at 12:44

    Hello @josh9787,

    I’ve uploaded old Woocommerce plugin for your site.
    Please check it now.

    Soon we’ll release a new theme update to make it compatible with the latest Woocommerce version.
    Please take our apologies for inconveniences.

    Thank you.
    Regards,
    Eva Kemp.

    #41545 Copied In reply to: Woocommerce 2.3 serious bugs!!
    Avatar: Eva
    Eva Kemp
    Participant
    February 12, 2015 at 12:15

    Hello,

    What are the links to your wp-admin panel and cPanel?

    Thank you.
    Regards,
    Eva Kemp.

    #41535 Copied In reply to: Fatal error: Call to undefined method WooCommerce::get_image_size() in /home/gu
    Avatar: Eva
    Eva Kemp
    Participant
    February 12, 2015 at 12:13

    Hello,

    Please don’t worry concerning this message. It won’t affect your site work.
    It’s shown because you’ve updated Woocommerce plugin and we have old version written in the modified files in xmarket/woocommerce directory.

    Regards,
    Eva Kemp.

    #41533 Copied In reply to: how to change the image of the banners in the homepage
    Avatar: Eva
    Eva Kemp
    Participant
    February 12, 2015 at 12:11

    Hello @Erik,

    Please provide us with FTP login details as well.

    Thank you.
    Regards,
    Eva Kemp.

    #41531 Copied In reply to: Fatal Error / Out Dated Template Files
    Avatar: Eva
    Eva Kemp
    Participant
    February 12, 2015 at 12:07

    Hello,

    Please add this code in custom.css file:

    .header-type-10 .menu-wrapper .languages-area {
    display: none;
}

    Thank you.
    Regards,
    Eva Kemp.

    #41530 Copied In reply to: How To change Header Background Color to Black?
    Avatar: Eva
    Eva Kemp
    Participant
    February 12, 2015 at 12:05

    Hello,

    Sorry, but we didn’t test any Instagram plugins with the theme.
    You can check different plugins to find the compatible one.

    Regards,
    Eva Kemp.

    #41529 Copied In reply to: Decent Instagram Widget?
    Avatar: Eva
    Eva Kemp
    Participant
    February 12, 2015 at 12:03

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    #41527 Copied In reply to: Site Issues – Site Crashing & Shopping Page with Large Gaps
    Avatar: Eva
    Eva Kemp
    Participant
    February 12, 2015 at 11:35

    Hello @josh9787,

    Please provide us with wp-admin panel and FTP credentials in Private Content. I’ll revert back old Woocommerce version.

    Thank you.
    Regards,
    Eva Kemp.

    #41520 Copied In reply to: Woocommerce 2.3 serious bugs!!
    Avatar: Eva
    Eva Kemp
    Participant
    February 12, 2015 at 11:33

    Hello,

    Your favicon image is large. You should create a smaller one:
    http://codex.wordpress.org/Creating_a_Favicon

    Please try to recreate it.

    Thank you.
    Regards,
    Eva Kemp.

    #41519 Copied In reply to: Updated to Blanco 2.9.4: LayerSlider problem, favicon, attributes….
    Avatar: Eva
    Eva Kemp
    Participant
    February 12, 2015 at 11:26

    Hello,

    Sorry, but you should contact Woocommerce support team concerning your query.

    Thank you.
    Regards,
    Eva Kemp.

    #41514 Copied In reply to: Problem in menu, missing product category
    Avatar: Eva
    Eva Kemp
    Participant
    February 12, 2015 at 11:24

    Hello,

    Sorry for misunderstanding.
    I’ve checked this issue with default WordPress theme and stock quantity isn’t shown there too.
    So, something wrong is with Woocommerce plugin. Try to update it or contact their support.
    Don’t forget to create a back up before update.

    Thank you.
    Regards,
    Eva Kemp.

    #41513 Copied In reply to: Stock quantity not showing/ want to show to sales only
    Avatar: Eva
    Eva Kemp
    Participant
    February 12, 2015 at 10:26

    Hello,

    Sorry, but we can’t understand what is causing this problem. Are you using similar plugins and the plugins versions are the same? We don’t have access to check plugins in wp-admin panel. Please give us permissions. Also please provide us with login credentials for the second site, we’ll try to compare and check what issue can be.

    Thank you.
    Regards,
    Eva Kemp.

    #41501 Copied In reply to: responsiveness gliches when zooming in/out
    Avatar: Eva
    Eva Kemp
    Participant
    February 12, 2015 at 10:13

    Hello,

    I’ve commented the code jQuery('.categories-group.has-subnav:first').addClass('opened').find('ul').show(); (line 307) in the file wp-content/themes/idstore/js/script.js.
    Please check categories now.

    Thank you.
    Regards,
    Eva Kemp.

    #41484 Copied In reply to: Product categories and some other issiues
    Avatar: Eva
    Eva Kemp
    Participant
    February 12, 2015 at 10:09

    Hello,

    Ok. Let us know if further assistance is needed.

    Thank you.
    Regards,
    Eva Kemp.

    #41479 Copied In reply to: Show "Add to cart" button
    Avatar: Eva
    Eva Kemp
    Participant
    February 12, 2015 at 10:08

    Hello,

    Please add this code in custom.css file:

    span.reviewer {
padding-left: 10px;
}
a.postimg {
padding-right: 10px;
}

    Thank you.
    Regards,
    Eva Kemp.

    #41478 Copied In reply to: WooCommerce Widgets in Footer. Display Problems in IDStore
    Avatar: Eva
    Eva Kemp
    Participant
    February 12, 2015 at 09:52

    Hello @Pablo,

    We’ll release a new theme update soon where some bugs will be fixed.

    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    #41476 Copied In reply to: wordpress administration to slow with woocommerce
    Avatar: Eva
    Eva Kemp
    Participant
    February 12, 2015 at 09:48

    Hello @inclousiv,

    Please try to disable other 3rd-party plugins and check your site loading again.

    Thank you.
    Regards,
    Eva Kemp.

    #41474 Copied In reply to: wordpress administration to slow with woocommerce
    Avatar: Eva
    Eva Kemp
    Participant
    February 12, 2015 at 09:41

    Hello,

    Please add this code in custom.css file:

    .navbar {
    padding: 10px 0px !important;
}

    Thank you.
    Regards,
    Eva Kemp.

    #41471 Copied In reply to: Header Height
    Avatar: Eva
    Eva Kemp
    Participant
    February 12, 2015 at 09:38

    Hello @queenb123,


    @Jimbo     has provided you with the correct information. You can follow it.
    You can credit card images in Footer Links area in Appearance > Widgets. Just add the link of the image to Text widget. The image is located in wp-content/themes/woopress/images/assets/payments.png.

    Thank you.
    Regards,
    Eva Kemp.

    #41470 Copied In reply to: Copyright
    Avatar: Eva
    Eva Kemp
    Participant
    February 12, 2015 at 09:31

    Hello,

    Go to Theme Options > Header > Breadcrumbs background.

    Thank you.
    Regards,
    Eva Kemp.

    #41467 Copied In reply to: Breadcrumbs backgrounds
    Avatar: Eva
    Eva Kemp
    Participant
    February 12, 2015 at 09:29

    Hello,

    You didn’t set $locale in wp-config file.
    Please read our documentation attentively:
    https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate

    Thank you.
    Regards,
    Eva Kemp.

    #41466 Copied In reply to: Problem with Translate – help please
  • 1 2 3 … 705 706 707 … 1,045 1,046 1,047
    Viewing 21,180 results - 21,151 through 21,180 (of 31,382 total)
Viewing 30 posts - 21,151 through 21,180 (of 31,382 total)
1 2 3 … 705 706 707 … 1,045 1,046 1,047

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