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Moving from Legenda to Royal…problems with plugins and settings

This topic has 13 replies, 4 voices, and was last updated 9 years, 2 months ago ago by Stan Russell

Hoellwarth

Participant

February 12, 2015 at 09:37

Hi guys. I moved from Legenda to Royal (same installation) but I’m facing many issues regarding recommended plugins. E.G. even if I install and activate Ultimate Add Ons it doesn’t work…I mean that it’s not even displayed among other VC modules…any clue?

I searched for previous topics but didn’t find any. Thanks in advance.

#41469 Copied

12 Answers

Robert Hall

Support staff

February 12, 2015 at 10:10

Hello,

Can you describe each of the steps that you did when you change themes?

Regards,
Robert Hall.

#41480 Copied

Hoellwarth

Participant

February 12, 2015 at 12:29

Yes Robert, here we go:

1 – Disabled all plugins
2 – Uploaded theme via FTP
3 – Uploaded child-theme via FTP
4 – Activated both child and main theme
5 – Installed required and recommended plugins (I updated Legenda ones too)
6 – Activated all plugins

#41541 Copied

Eva Kemp

Support staff

February 12, 2015 at 12:56

Hello,

Please provide us with the correct wp-admin panel credentials in Private Content as we can’t access the previous link for wp-admin panel, it’s giving “Internal Server Error”.

Thank you.
Regards,
Eva Kemp.

#41554 Copied

Hoellwarth

Participant

February 12, 2015 at 16:13

please read private content, thanks.

Please, contact administrator
for this information.

#41635 Copied

Hoellwarth

Participant

February 12, 2015 at 16:51

EDIT: I managed to make the Ultimate Addon working. Instead, if you go to the Shop page you’ll see how ugly it looks after the theme change.

In private content you’ll see the URL.

EDIT #2: the Ultimate Addon doesn’t work. It’s diplayed in VC modules but Google Map, for example, doesn’t work…

Please, contact administrator
for this information.

#41645 Copied

Eva Kemp

Support staff

February 12, 2015 at 16:54

Hello,

I’ve checked Visual Composer editor and additional elements from Ultimate VC Addons plugin are shown, for example, Info box, Countdown, Swatch Book and others.
But I’d recommend you to update Ultimate VC Addons plugin and other required plugins:
https://www.8theme.com/download-plugins/

Thank you.
Regards,
Eva Kemp.

#41647 Copied

Hoellwarth

Participant

February 12, 2015 at 17:08

Unfortunately I can’t update Ultimate VC Addons since I’m not able to write my Royal purchase code…will you mind to send it to my email address, please? It’s in private content.

THanks.

Please, contact administrator
for this information.

#41650 Copied

Eva Kemp

Support staff

February 12, 2015 at 17:28

Hello,

We’ve sent the plugin archive to your email address.
Please check.

Thank you.
Regards,
Eva Kemp.

#41661 Copied

Hoellwarth

Participant

February 12, 2015 at 17:40

Hi Eva and thanks for the plugin but, even updating it to the latest version, I still get an error when I try to add Google Map into my page. In PC you can see the screenshot

Thanks.

Please, contact administrator
for this information.

#41669 Copied

Eva Kemp

Support staff

February 12, 2015 at 19:51

Hello,

I was able to add Google Map element to your Home page.
https://s3.amazonaws.com/fvd-data/notes/168674/1423766863-fQiH8q/screen.png

Please clear your browser cache or check in some other browser.

Thank you.
Regards,
Eva Kemp.

#41704 Copied

Hoellwarth

Participant

February 18, 2015 at 10:28

Thanks to you, I forgot to say that issue is solved. Feel free to close this topic.

#43252 Copied

Stan Russell

Participant

February 18, 2015 at 11:51

Hello,

You are welcome!

Regards,
Stan Russell.

#43284 Copied
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Moving from Legenda to Royal…problems with plugins and settings

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